LAYERED レビュー 421

It’s been a month since I made my order and I haven’t received it
And no one is replying to my emails for now. I’m very disappointed from the service.

I bought a rug from Layered in September 2025. Before giving my opinion, I wanted to first “live with” the rug for some time. When the rug arrived at my home, it looked dusty. I thought that over time, and with regular vacuuming, that appearance would eventually disappear.

Although it has improved, it still has a dusty look, so I emailed customer support last week. So far, I have not received a response.

I happened to take advantage of a promotion to buy the rug, but regardless of that, for the price of the rug it should not have been delivered in this condition. It almost looks like a second-hand rug.

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Thank you for getting back to me and for your apology regarding the delay and acknowledging that the dusty appearance is not the standard you expect from your products.

The order number is C25096.

I appreciate you looking into this and I look forward to hearing how this situation can be resolved.

Imøtekommende og serviceminded interiørmedarbeider, raske svar og god utarbeidet skisse over hvordan stuen tok seg ut med nytt teppe.

The beautiful rug from Layered is exactly what my living room needed. Because of the high quality materials and great design, I know this rug will stand the test of time. The delivery was quicker than expected and to me the price is fair given the excellent quality.

I am delighted with my beautiful rug and have been asked by many visitors where it came from. It is a wonderful mix of classic and contemporary which really pulls the room together. I got the Rollakan Ruth Spring Grass.
We are doing a house project and I will be ordering more as we progress.
I found the customer service to be excellent and helpful as I initially ordered the wrong size but it was resolved smoothly.

Vänligt och hjälpsamt bemötande och har fått bra stöd att välja en matta som passade rummet. Är mycket nöjd även med mattans kvalitet och utseende.

We purchased this rug on the web site in August and rug was supposed to be delivered after 12 to 15 weeks. We received poor communication from Layered during that time. However, each time we asked for more details, we received a quick and clear answer. People over there is really serious.
Our rug is now in place, well appreciated for its quality, its color. It's really similar to the pictures on the web site. We do recommend this brand.

Mycket bra kvalitet på filten av Linda Ring i 100% ull.

Bra service och bemötande av kundmottagare

Så nöjda med vår fina matta efter ett par vändor med prover. Bra rådgivning och positiva och tillmötesgående personal hjälpte oss fram i processen.

Vi är väldigt nöjda med mattan. Bra att kunna beställa en provbit för att se färgerna i verkligheten. Snabb leverans. Vi gillar den moderna nordisk stilen som passar bra här i vårt hem i Italien.

Layered propose une gamme de tapis aux motifs et couleurs extraordinaires. Si vous recherchez un tapis unique qui sublime votre pièce, Layered est le bon choix. Le délai d'attente est long et le prix élevé, mais ça vaut la peine d'investir dans une pièce qui fera toute la différence.

Jeg fikk kjempegod og personlig hjelp på showrommet i Oslo, og endte opp med å bestille fire tepper. De ble levert raskt og er helt nydelige – veldig god kvalitet og akkurat som forventet. Layered har et stort og spennende utvalg som virkelig skiller seg ut. Anbefales varmt!

Snabba svar vid mina frågor. Toppenbemötande när jag ville ändra leveransen.

Bra kvalitet o fina färger.

Jag beställde en matta och fick bra service hela vägen från val av matta till hemtransport. Mattan är fin, färgen stämmer överens med bild och beskrivningar och den är skön att gå på.

Mycket bra urval enkelt med mattprover att ta hem för att prova. Enkelt att beställa och toppen med hemleverans på bara några dagar.

Bestilling gikk bra. Bring «mistet» teppet, fant det etter noen uker. Da kom feil teppe …