Great service overall. Always available, great info provided, car was brand new with great spec. Car delivery was done very fast and Alex was extra supportive and considerate. I will use them again.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Thanks to Gavin, my day well, Car dropped off early as needed so I could get on with my day. Brilliant attention to detail by Gavin who clearly understands how to treat a customer and totally upfront... もっと見る
企業が回答しました
Professional, personal, friendly service - my car was delivered by the excellent Ally today, who called en route to give me up to date times. Would highly recommend
企業が回答しました
Just had a car delivered by Ally (the second car in about 6 months) and I have to say his professionalism and attention to detail is impressive. He’s friendly and always kept me up to posted with clea... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.
連絡先
390 Centennial Park, Centennial Avenue, WD6 3TJ, Elstree, 英国
- 03458901000
- info@lchltd.com
- lchltd.com
4.6
優良
868件のレビュー
ネガティブなレビューの 66％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
LCH からの回答
Good Afternoon, Thank you for feedback. We will be sure to pass your comments onto Alex!
Regards, LCH.
Great handover from Alan
2024年12月17日
自発的なレビュー
LCH からの回答
Good Afternoon, Thank you for your feedback!
Kind Regards, LCH.
Perfect drop off on time ty Alex
2024年12月20日
自発的なレビュー
LCH からの回答
Good Morning,
Thank you for the positive feedback on your delivery experience with Alex. We are sure he will enjoy receiving your feedback, and will pass this onto him directly.
Kind regards, LCH
Very reliable company with great staff
Third vehicle I’ve hired for a business project in 8 days and both the quality of the vehicles and professionalism of the staff is the best I’ve seen in the UK in recent years.
Once again, this latest vehicle delivered by Para was in a super clean condition and exactly on time. Great to do business with LCH
2024年12月16日
自発的なレビュー
LCH からの回答
Good Evening, Thank you so much for your feedback. It's great to hear your delivery was smooth, and our vehicle met your expectations. Your review will be shared with all involved in your hire.
Regards, LCH.
Paul was very hepful!
Paul dropped my car off on time and gave me very detailed overview, very helpful and hassle free!
2024年12月18日
自発的なレビュー
LCH からの回答
Good morning,
Thank you for taking the time to provide us with feedback based on your recent experience with us. We strive to deliver exceptional customer service at all times and I am delighted to see that this was reflected in your experience with Paul. I will ensure that your kind words are passed through to Paul.
Kind regards, LCH
Ally was efficient and friendly
Ally was efficient and friendly. Couldn't fault the man or the company. Thank you.
2024年12月18日
自発的なレビュー
LCH からの回答
Good Evening, We love Ally too! We will ensure your kind comments are passed onto him.
Regards, LCH.
LCH からの回答
Good Evening,
We are glad to hear that Alex assisted you with your hire. Thank you for taking the time to leave some feedback for us.
Regards, LCH.
Great service
2024年12月13日
自発的なレビュー
LCH からの回答
Good Evening, Thank you for taking the time to leave your feedback. Kind Regards, LCH.
LCH からの回答
Good Morning,
Thank you for your positive feedback on your hire experience with us. I shall definitely be passing the feedback on to our team involved in your hire.
Kind Regards, LCH
Car was immaculate and everything…
Car was immaculate and everything explained to me by the person dropping it off.
2024年12月17日
自発的なレビュー
LCH からの回答
Good Morning,
Thank you for taking the time to leave us a review of your recent experience with us. We always strive to deliver exceptional service and I am delighted to see that you felt the service you received was 5 star.
Kind regards, LCH
LCH からの回答
Good Morning,
Thank you for taking the time to leave the positive review on your hire experience with LCH. We strive to deliver exceptional service and I am very happy to hear that your experience was such a positive one.
Kind regards, LCH
Alex was great
Alex was prompt, professional and courteous. Fantastic service and happy with the loan car delivered this morning.
2024年12月16日
自発的なレビュー
LCH からの回答
Good Morning,
Thank you for taking the time to leave us a review on your recent experience with us. We strive to go the extra mile for our customers and deliver a high standard of customer service, so I am happy to see that you felt the service you received was 5 star!
Kind regards, LCH
Harnish was absolutely brilliant
Harnish was absolutely brilliant. Great customer service.
2024年12月15日
自発的なレビュー
LCH からの回答
Good Morning,
Thank you for taking the time to provide us with feedback based on your hire with us. I am happy to hear you had such a positive experience with Harnish, I will pass on your kind words to him.
Kind regards, LCH
What a professional company kept us…
What a professional company kept us completely informed at all times. The driver Ali, was superb can’t recommend them enough providing us with a great loan car.
2024年12月14日
自発的なレビュー
LCH からの回答
Good Morning,
Thank you for taking the time to leave us a review on your recent experience with us. All of our teams work hard to ensure that the hiring process is as smooth as possible, and our Transport team work tirelessly to plan the logistics of each and every delivery, to suit each individual customer's needs. I am happy to see that this has reflected in your experience.
Kind regards, LCH
Great service
Vehicle arrived on time and clean. Jamal(driver) was friendly and very informative-answered all my questions and made sure I was happy with the vehicle before leaving
2024年12月14日
自発的なレビュー
LCH からの回答
Good Morning,
Thank you for taking the time to leave the positive review on your hire experience with LCH. We strive to deliver exceptional service and I am very happy to hear that your experience was such a positive one.
Kind regards, LCH
Excellent service
Excellent service, made everything really simple. Ally delivered the car right on time. The car was spotless and had everything I needed. Ally took me through all the details and controls so I could quickly get going and enjoy the car
2024年12月13日
自発的なレビュー
LCH からの回答
Good Evening, We think Ally is great too! We will pass your kind comments onto him. Thank you for taking the time to leave feedback for us. Regards, LCH.
Daniel H has just dropped off the…
Daniel H has just dropped off the vehicle to me at home. He went through everything on the vehicle and was great to deal with and talk to. Thank you.
2024年12月13日
自発的なレビュー
LCH からの回答
Good Evening, We will be sure to pass your feedback onto Daniel. Thank you for taking the time to leave your comments. Regards, LCH.
LCH からの回答
Good Afternoon, We are glad our driver was prompt with his delivery, and hope you had a smooth service. Regards, LCH.
Excellent professional service
A very excellent and professional service. The car arrived quickly and was spotless inside. Dave did a great job explaining everything that comes with the car and walked me through on arrival. Would highly recommend this company.
2024年12月13日
自発的なレビュー
LCH からの回答
Good Evening, Thank you for your very kind comments. Dave is great - and we will be sure to share your review with him!
Regards, LCH.
LCH からの回答
Good evening,
Thank you for taking the time to provide us with a review.
I will pass on your kind words to Alex, I know he will be grateful for this.
Kind regards,
LCH
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