Great service overall. Always available, great info provided, car was brand new with great spec. Car delivery was done very fast and Alex was extra supportive and considerate. I will use them again.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great service overall. Always available, great info provided, car was brand new with great spec. Car delivery was done very fast and Alex was extra supportive and considerate. I will use them again.
企業が回答しました
Thanks to Gavin, my day well, Car dropped off early as needed so I could get on with my day. Brilliant attention to detail by Gavin who clearly understands how to treat a customer and totally upfront... もっと見る
企業が回答しました
Professional, personal, friendly service - my car was delivered by the excellent Ally today, who called en route to give me up to date times. Would highly recommend
企業が回答しました
Just had a car delivered by Ally (the second car in about 6 months) and I have to say his professionalism and attention to detail is impressive. He’s friendly and always kept me up to posted with clea... もっと見る
企業が回答しました
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.
390 Centennial Park, Centennial Avenue, WD6 3TJ, Elstree, 英国
ネガティブなレビューの 66%に回答しています
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Car was delivered on time and the gentleman was friendly and polite

LCH からの回答
I recently required warranty work on my BMW 7 Series on three separate occasions over the past few months, and during this time, I was provided with a replacement vehicle through LCH. While the overall service from the company was excellent, I must highlight the exceptional assistance I received from Megan Bishop.
Megan went above and beyond to ensure the replacement vehicle was truly like-for-like, understanding the importance of this for my work as a chauffeur. Her efficiency was remarkable and she ensured all documentation was completed and my onboarding with my chauffeuring platform was sorted before I even received the vehicle on all three occasions. This level of service ensured I didn’t lose any income, which I truly appreciate.
I cannot thank Megan enough for her professionalism, efficiency, and attention to detail. This was, without a doubt, the best customer service experience I have ever received. If all customer service interactions were like this, the world would indeed be a better place. Thank you so much, Megan!

LCH からの回答
Brilliant service cannot fault them at all always informed me of how things were going drop off time spot on Car plus spotless clean

LCH からの回答
Very good and professional company. Special thanks to James.

LCH からの回答
Everything went absolutely great, guys on the phone were great and driver Alan was brilliant super quick as well

LCH からの回答
Brilliant and fast customer service. James came to drop the car off to me today. He was friendly and very approachable. Would highly recommend

LCH からの回答

LCH からの回答
Great service today especially from Alan who waited patiently for me when I was delayed in getting to him. ⭐️

LCH からの回答
Premier service from start to finish made a fault with my car much easier to manage. Great communication and service from James who went out of his way to ensure I was kept informed and understood the details of the hire agreement and condition of the car. Why aren’t all hire companies like this?

LCH からの回答
Pre drop off service was great. In fact a little too thorough. But nothing too much trouble. Gavin, who dropped the car off was first rate. Efficient, friendly, smart and intelligent. Top class service all round.

LCH からの回答
Just received my courtesy car through BMW road assistance - very pleased with the service so far!
Arrived on time as arranged with great communication throughout.
The vehicle is beautiful with top specification on the interior and exterior.
Ally completed my handover, he made me more comfortable with the process by being very thorough and professional - thank you again for your help!

LCH からの回答
Gavin delivered my hire car this afternoon within 15 minutes of my paperwork confirmation. He was really lovely and took time out to explain everything I needed to know about the car in detail. I would definitely recommend LCH and use them in the future.

LCH からの回答
Mahmood very courteously dropped off a car whilst ours was being repaired. Great car, really polite and helpful. Great service.

LCH からの回答
Adrian delivered my replacement car when my original order was delayed. Clear communication, very efficient and timely delivery.

LCH からの回答
It was a great experience having car from LCH. In less than 24 hours a PCO Chauffeur S Class was provided.

LCH からの回答
Alex was excellent.Amazing service. Great asset to the company.

LCH からの回答
Alex was amazing Perfect communication and bang on time

LCH からの回答
Adrian made the whole situation very stress free. The car arrived promptly and was overall very happy with the service.

LCH からの回答
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