Initially, I met up with Macy Abbott at the property. From the introduction until the goodbye, she was very professional. Well done My follow-up conversations and communication have been with Lucy Ke... もっと見る
所在地
所在地を変更73 High Street, BR3 1AN Beckenham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It took a while to sell the house but due to the help and advice of our Estate Agent Adrian Burch things started moving quickly
We have had a really positive experience with Leaders – Beckenham while arranging the rental of our new home. The team has been helpful, professional and supportive throughout the process, making e... もっと見る
I have not one bad thing to say in regards to Leaders Beckenham I have to say! I was in search for a 1 bed rental and went through so many different agencies, agents and viewings. All of th... もっと見る
企業情報
Leaders - Beckenham について
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
当該企業による記述
- Whether you are looking to sell or let your home, our teams are on hand to help.
連絡先
73 High Street, BR3 1AN, Beckenham, 英国
4.8
優良
128件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficiency & Customer experience
I would like to express my sincere appreciation for the outstanding service provided by Jake at Leaders Estate Agents.
From the very beginning, Jake demonstrated exceptional professionalism, excellent communication, and a genuine commitment to delivering a first-class customer experience. He consistently kept me informed throughout the entire process, providing timely updates, responding promptly to my questions, and ensuring I always knew what to expect.
What impressed me most was Jake’s willingness to go the extra mile. He was proactive, efficient, and incredibly knowledgeable, making what can often be a stressful process feel straightforward and well managed. His attention to detail, positive attitude, and dedication to achieving the best outcome were evident at every stage.
Jake’s customer service is truly exemplary. He combines professionalism with a friendly and approachable manner, building trust and confidence from the outset. It is clear that he genuinely cares about his clients and takes great pride in delivering an exceptional standard of service.
I would highly recommend Jake to anyone looking for an estate agent who is reliable, responsive, knowledgeable, and committed to exceeding expectations. He is a real asset to Leaders Estate Agents, and I wouldn’t hesitate to work with him again in the future.
Thank you, Jake, for making the experience such a positive one.
2026年7月14日
自発的なレビュー
Had a great experience with Aleyna-…
Had a great experience with Aleyna- helped me find a property quickly and efficiently, thankyou!
2026年7月7日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Sam Gardner
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna
Aleyna was a great help in allowing me to both view the property that I was interested in and completing the next steps smoothly.
2026年5月30日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Callum Lamb
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I had a really great experience with Aleyna
I had a really great experience with aleyna, she answered all my questions and I’d highly recommend her.
2026年5月14日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Gemma
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna is an amazing
Aleyna is an amazing, she showed us a lovely property, answered all of our questions in-depth and helped guide us through the process. 10/10
2026年4月27日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Daniel
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I have used Leaders for years and they…
I have used Leaders for years and they have never let me down, Beckenham is an outstanding branch, and I have to shout out to Shuk who has looked after me and my property in a fantastic ,professional and very empathetic way ( it can be a stressful process ) she has honestly helped me so much , I’m very grateful to her , she is a diamond among estate agents!
2026年4月15日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Deborah Warren
We greatly appreciate your 5-star review and the time you took to share your experience with Shuk. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Excellent service by Aleyna
Aleyna was very helpful and responsive throughout the process. I really appreciated her support.
2026年4月10日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Yoshi
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Letting Flat in Beckenham
Shuk and Summer have provided excellent service for the refurbishment and the letting process. They have both been extremely helpful, communicative and responsive to me and my wife throughout the last few weeks.
2026年3月31日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Anthony Bird
We greatly appreciate your 5-star review and the time you took to share your experience with Summer and Shuk . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
First impressions are important
Prompt response to my enquiry about a flat to rent, and a viewing arranged the same day. Aleyna was professional and friendly to speak to, and provided all the necessary information. Moving is stressful so good customer service really helps. Overall my interaction with Leaders left a great first impression.
2026年3月23日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Sk, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Had brilliant help from two agents…
Had brilliant help from two agents Summer and Aleyna. Very friendly and helpful when sorting the paper work out. Would definitely recommend for a friend or family.
2026年2月25日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Josh Hanness
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna and Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna helped us so much in terms of…
Aleyna helped us so much in terms of helping us rent our first flat. She was very informative and supportive and friendly throughout the whole process.
2026年2月26日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Lillie We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Excellent service from Aleyna
2026年2月23日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Jose Zalazar We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Leaders - Beckenham からの回答
Dear Nilton Rios Acosta We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
We had a great experience with Leaders…
We had a great experience with Leaders Beckenham and Aleyna. She was very helpful, friendly and efficient in answering our questions and keeping us up to date along the process.
2026年2月6日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Joseph Foskett, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Aleyna a got back to us very quickly…
Aleyna a got back to us very quickly after showing interest in a property. She called and provided a lovely service over the phone, talking us through the process as first-time renters. Thank you Aleyna!
2026年1月31日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Elle We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
The Leaders team was great
The Leaders team was great, very helpful and knowledgeable. Aleyna helped us when we wanted to bore the property again and was so kind!
Highly recommend.
2026年1月26日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Sabrina We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Leaders - Beckenham からの回答
Dear Paul, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Super helpful in our property search
Super helpful in our property search, thanks Aleyna.
2026年1月6日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Harley Palmer, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Outstanding service from Aleyna Saklav
I'm having an excellent experience working with Aleyna Saklav. Step by step, she is professional, responsive, and genuinely supportive throughout the entire process. Aleyna took the time to understand my needs, explained everything clearly, and always made herself available to answer questions or offer guidance.
Her attention to detail, positive attitude, and commitment to providing the best possible service really stood out. She made what could have been a stressful experience feel smooth and well-managed. I always feel informed and confident thanks to her expertise and dedication.
I would highly recommend Aleyna to anyone looking for a reliable, knowledgeable, and friendly estate agent. Thank you, Aleyna, for such a great experience!
2025年12月29日
自発的なレビュー
Leaders - Beckenham からの回答
Dear Ana Liz Poletti Ramirez, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Leaders - Beckenham からの回答
Dear Saira, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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