They have a slow response time to maintenance requests and queries, but other than that they're prompt with replies, and do their best to ensure you can get the property you want.
企業が回答しました
所在地
所在地を変更96-97 St Georges Road, Kemptown, BN2 1EE Brighton, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I can highly recommend Kerrie Knight of Leaders, Kemp Town for her services regarding rental properties. She is very polite, professional and very efficient. She was a pleasure to speak to. Kerrie... もっと見る
企業が回答しました
Kerrie Knight has provided me with expert guidance, helping me rent out my property. As this is my first experience of being a landlady Kerrie has been excellent in helping me at every stage. Kerrie... もっと見る
企業が回答しました
Simple easy, Ollie is very knowledgeable and friendly
企業が回答しました
企業情報
Leaders - Brighton Kemptown について
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
当該企業による記述
- Whether you are looking to sell or let your home, our teams are on hand to help.
連絡先
96-97 St Georges Road, Kemptown, BN2 1EE, Brighton, England, 英国
4.1
ほぼ満足
8件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Leaders - Brighton Kemptown からの回答
Dear Jaydon
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Ollie. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
Slow with repairs, but good communicators.
They have a slow response time to maintenance requests and queries, but other than that they're prompt with replies, and do their best to ensure you can get the property you want.
2026年2月1日
自発的なレビュー
Leaders - Brighton Kemptown からの回答
Dear Eric
We greatly appreciate your 4-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I had a good experience with leaders…
I had a good experience with leaders kemptown when looking for a new home the stuff were helpful and made considerable effort to make my application for a flat I was interested in a success In particular the letting agent oliver king who showed exceptional customer service skills and worked closely with me to progress my application going the extra mile with the whole process I would recommend this letting agency to others.
2025年12月12日
自発的なレビュー
Leaders - Brighton Kemptown からの回答
Dear Paul Edmunds We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Renting out a property
Kerrie Knight has provided me with expert guidance, helping me rent out my property. As this is my first experience of being a landlady Kerrie has been excellent in helping me at every stage. Kerrie responds to emails very promptly.
I would definitely reommend Kerrie and Leaders to my friends.
2025年7月7日
自発的なレビュー
Leaders - Brighton Kemptown からの回答
Dear Cecilia Barry
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Lovely team
Kerrie, Natalia and Thomas were all so helpful in getting me into my new home and I am truly grateful to have had such wonderful estate agents! There has been some extra deep cleaning I have needed to do but they were amazing in getting the whole flat recarpeted and white goods installed that I honestly don’t mind doing it myself ☺️ Very friendly, personable and professional team!
2024年7月7日
自発的なレビュー
Leaders - Brighton Kemptown からの回答
Dear River
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Super Star
I can highly recommend Kerrie Knight of Leaders, Kemp Town for her services regarding rental properties. She is very polite, professional and very efficient. She was a pleasure to speak to. Kerrie listens to you with empathy and talks you through the various stages in a simplistic language you can understand. Once she is aware of the relevant points of the situation, sets things in motion and resolves any problems speedily and efficiently. She definitely went more than the extra mile. I am amazed at how much stress she has taken off my shoulders during this personal difficult time. I cannot praise her enough. She is a super star and an asset to the company of Leaders. Well done Kerrie!!! ( I cannot leave without adding my thanks also to her team working in the background )
2023年3月22日
自発的なレビュー
Leaders - Brighton Kemptown からの回答
Dear Carole
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent and Helpful.
Excellent and Helpful.
I’d like to thank Kerrie, Anna and Chris for helping me get a nice place, move in and settle easily.
2022年11月4日
自発的なレビュー
Leaders - Brighton Kemptown からの回答
Dear Iyin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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