Very polite, punctual, professional service. He answered all our questions and understood that this was our first viewing and even though this property is not for us Callum agreed to work with us to f... もっと見る
企業が回答しました
所在地
所在地を変更312 High Street, CR0 1NG Croydon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I'm still in the process of finding a new place but had to leave a glowing review for April as she has just gone absolutely above and beyond during this process. During our first meeting, she carefull... もっと見る
This transition from my previous place to this one was difficult, but Calum made it easy and straightforward going above and beyond to relate and empathise with my individual needs. It's more than a j... もっと見る
Calum was polite, very pleasant and arrived on time. He was helpful and any questions he couldn’t answer, he rang a colleague to confirm. A very nice young man !
企業が回答しました
企業情報
Leaders - Croydon について
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
当該企業による記述
- Whether you are looking to sell or let your home, our teams are on hand to help.
連絡先
312 High Street, CR0 1NG, Croydon, 英国
4.9
優良
270件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Callum dealt with my request really…
Callum dealt with my request really promptly and professionally!
2026年5月1日
自発的なレビュー
Leaders - Croydon からの回答
Dear Sadaf
We greatly appreciate your 5-star review and the time you took to share your experience with Callum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Leaders - Croydon からの回答
Dear Keiber
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Professional Job
Recently I had a viewing with Calum, and he made my viewing so clear and professional. All of my questions that I asked he was so on point and professional so therefore am giving him a 5 star rating. Excellent job.
2026年4月25日
自発的なレビュー
Leaders - Croydon からの回答
Dear Rohan
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Had a call from Calum
Had a call from Calum, to which he advised me on the market and rental requests that are in the area. Was super helpful.
2026年4月25日
自発的なレビュー
Leaders - Croydon からの回答
Dear Bruno
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
The Estate agent Calum was very…
The Estate agent Calum was very professional in his work and experience.The agent knows exactly how to persent his work.
2026年4月25日
自発的なレビュー
Leaders - Croydon からの回答
Dear Scherine
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Viewings
⸻
I had a really positive experience with Callum today. I initially had two viewings arranged, but unfortunately one of the properties was already under offer before I arrived.
Instead of just leaving it there, Callum went out of his way to help and kindly offered to show me another property instead. He was very friendly, proactive, and genuinely helpful throughout the process.
I really appreciated that he didn’t waste my time and made the effort to find an alternative on the spot. He also gave useful recommendations and made the whole experience feel much more personal and supportive.
Thank you, Callum, for your professionalism and great attitude — it really made a difference.
2026年4月25日
自発的なレビュー
Leaders - Croydon からの回答
Dear Kristine
We greatly appreciate your 5-star review and the time you took to share your experience with Callum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I had my viewings with Calum and he is…
I had my viewings with Calum and he is very friendly and patient in explaining everything. Thank you, Calum for making my viewings smoother and easier.
2026年4月21日
自発的なレビュー
Leaders - Croydon からの回答
Dear Kiran
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Callum was nice and friendly and…
Callum was nice, friendly and professional. He was able to answer my questions in a genuine manner.
2026年4月21日
自発的なレビュー
Leaders - Croydon からの回答
Dear Excel
We greatly appreciate your 5-star review and the time you took to share your experience with Callum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
CALUM & OSSIE really made my day
CALUM & OSSIE really made my day. They were so wonderful and very helpful. We need more of them around. Very humble guys I must say. Love them.
2026年4月17日
自発的なレビュー
Leaders - Croydon からの回答
Dear Adejoju Akinyemi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Calum and Ossie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Efficient service and great communication
A very positive experience - professional and clear communication throughout.
Calum was excellent and ultimately sealed the deal, along with Nattalei and team keeping everything on track and moving forward. Very helpful and supportive during the process.
I’d happily recommend them to other landlords.
2026年4月1日
自発的なレビュー
Leaders - Croydon からの回答
Dear R S, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
I had a great experience viewing…
I had a great experience viewing properties with Calum and Ossie, who helped me find the perfect property today. Calum took the time to show me multiple options, even outside of office hours, which I really appreciated. Both were polite, professional, and very helpful throughout, answering all my questions and making the whole process feel easy and stress free. I would definitely recommend them to anyone looking for reliable and dedicated agents.
2026年4月4日
自発的なレビュー
Leaders - Croydon からの回答
Dear Lisa Lewis We greatly appreciate your 5-star review and the time you took to share your experience with Calum and Ossie . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I'm impressed with the quality of their…
I'm impressed with the quality of their services very good people in communication 👌
2026年3月31日
自発的なレビュー
Leaders - Croydon からの回答
Dear Jerry Uchechukwu Chinazor
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Callum was lovely during the viewing
Callum was lovely during the viewing, provided all the information which we need and was patience when I asked questions.
2026年3月31日
自発的なレビュー
Leaders - Croydon からの回答
Dear Astha Patel
We greatly appreciate your 5-star review and the time you took to share your experience with Callum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I spoke to Calum and he delivered great…
I spoke to Calum and he delivered great customer service and support with good communication.
2026年3月26日
自発的なレビュー
Leaders - Croydon からの回答
Dear Ibukunoluwa Ogunbowale
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Calum was incredibly informative and…
Calum was incredibly informative and accommodating throughout the process. He made us feel at ease from the start, demonstrating patience and a practical, down-to-earth approach in his delivery. His professionalism and clear communication made the entire experience smooth and reassuring.
2026年3月24日
自発的なレビュー
Leaders - Croydon からの回答
Dear Sashana Patterson
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Calum was great
2026年3月24日
自発的なレビュー
Leaders - Croydon からの回答
Dear Leo Mina Arevalo
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Calum was very kind and helpful and…
Calum was very kind and helpful and listened to my needs and was fast and efficient. Thank you Calum
2026年3月23日
自発的なレビュー
Leaders - Croydon からの回答
Dear Anah Letsoalo
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Calum was very professional
Calum was very professional, understanding and very helpful. I would appreciate if everyone was the same as Calum
Thank you very much Calum
2026年3月23日
自発的なレビュー
Leaders - Croydon からの回答
Dear Jose Carvoeira
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
The view was fantastic and it was…
The view was fantastic and it was friendly and well mannered. He made us feel more comfortable and friendly .
2026年3月21日
自発的なレビュー
Leaders - Croydon からの回答
Dear Sangeeth Kumar
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Calum was brilliant and went above and…
Calum was brilliant and went above and beyond to get me sorted in the new property
2026年3月21日
自発的なレビュー
Leaders - Croydon からの回答
Dear Niks
We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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