Leaders - Eastbourne レビュー 

41
•
TrustScore 5段階評価の4

4.1

22 Grove Road, BN21 4TR Eastbourne, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

So far so good, but there are several repair/ improvement problems with the Flat that need to be resolved. For me to more fully satisfied. If they get attended to and resolved in good speed then I... もっと見る

5つ星のうち5の評価

Harry from leaders Eastbourne branch, was so helpful and made my moving home very easy and hassle free. I am very pleased with how things went. Highly recommend Leaders

5つ星のうち5の評価

We are really impressed with the support we receive from Leaders in Eastbourne and in particular, David Petrie who really goes the extra mile. We are very pleased with his prompt attention to any of o... もっと見る

5つ星のうち5の評価

I recently sold my mother's property through Leaders. Beverley was brilliant from first meeting to completion. Communication was great and nothing was too much trouble, including me changing things be... もっと見る

企業が回答しました


企業情報

  1. 不動産業
  2. ・
  3. 土地家屋調査士
  4. 不動産鑑定士
  5. 不動産賃貸エージェンシー
  6. 不動産投資

Leaders - Eastbourne について

当該企業による記述

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

当該企業による記述

Whether you are looking to sell or let your home, our teams are on hand to help.

連絡先

  • 22 Grove Road, BN21 4TR, Eastbourne, 英国

4.1

ほぼ満足

TrustScore 5段階評価の4

41件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(41)

過去12か月のレビュー数: 2,504件

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5つ星のうち1の評価

Do not use under any circumstances

Do not use under any circumstances. They will absolutely drop you after you get the property and help you in no way again. To be clear when I got my keys, I found the door to the property had been left open and the door physically wouldn’t lock.

2026年9月9日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Georgie Davis,

We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.

Best regards, Customer Care Team

5つ星のうち3の評価

So far so good

So far so good, but there are several repair/ improvement problems with the Flat that need to be resolved. For me to more fully satisfied. If they get attended to and resolved in good speed then I shall have nothing to complain about.
But as I’m a new tenant, there hasn’t been enough time yet, to fully test run everything. I am pleased so far though and grateful for Leader’s speedy processing and handling everything professionally. As well as their first class kind spirit and warmth.
Big Thanks! ❤️

2026年8月28日
自発的なレビュー
5つ星のうち5の評価

These people have your interest and…

These people have your interest and look after you from seeing the property you would like to giving 100% support in achieving your abode !

2026年4月30日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Glenn
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

5つ星のうち4の評価

Extremely friendly and helpful

Overall we had a good experience with leaders in Eastbourne when selling our house. Beverley was very easy to contact, always extremely friendly and helpful, and kept us updated. She did her best to make the process stress free. I felt that I could contact her directly whenever I had a question. I would highly recommend

2026年4月20日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Kate
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Beverley. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team

5つ星のうち5の評価

Fay Tipper is an amazing property…

Fay Tipper is an amazing property manager and always made sure that things were fixed when they went wrong and always happy to answer questions absolutely gutted to be moving (Landlord selling) but Fay has made the process easy to manage

2026年4月8日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Eloise M Cosham

We greatly appreciate your 5-star review and the time you took to share your experience with Fay. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

5つ星のうち3の評価

Leaders don’t lead, they mislead.

A lot of misleading information which caused inconvenience and financial loss for me twice. Murray ignore phone calls for 3 days then they haven’t refunded my deposit.
Update: I had a partial refund hence changing from 1 to 3 star.

2026年3月27日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Andre Darabi,

We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.

Best regards, Customer Care Team

5つ星のうち5の評価

Ben Murphy at Leaders in Eastbourne

Ben Murphy at Leaders in Eastbourne has been faultless in his service. Very helpful, happy to answer our many questions and queries. We are happy to have had Ben for our move. Thank you!

2026年3月13日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Vivienne Mace

We greatly appreciate your 5-star review and the time you took to share your experience with Ben. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

5つ星のうち5の評価

i recently had an account enquiry which…

i recently had an account enquiry which was dealt with efficiently and courteously ,i am very pleased with lucys swift responses.

2026年3月12日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Alan

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Great experience

Great experience. Dealt with property manager Lucy Young. Good communication and very easy to deal with.

2026年3月12日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Richard Whiting

We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

5つ星のうち5の評価

We used Leaders in Eastbourne and what…

We used Leaders in Eastbourne and what a fantastic place use , I'm going to mention the Lady in person and she is Beverley Wilson, she honestly can't do enough for you and she's helped us all the way through from getting forms filled in and delivering a 5 star service through out . I would recommend them to anyone wanting to buy or sell a house. Fantastic experience well done Leaders and Beverley Wilson.

2026年2月18日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Christina Abrahams, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Beverley. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5つ星のうち5の評価

My experience with Leaders

My experience with Leaders have been amazing and the communication is so good. My estate agent was Murray and he was brilliant when helping me move into my property. I had such a great experience with these agents. They were really helpful, easy to talk to, and always kept me in the loop. They were really friendly made the whole process simple and stress free. I would definitely recommend them to anyone looking to buy, rent and sell. I’m super happy with the process and love my new home! Thank you Leaders! :)

2026年1月31日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Payton Paige, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Murray. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5つ星のうち5の評価

Very understanding and good team from…

Very understanding and good team from start to finish highly recommend.

2025年10月1日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Lee, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5つ星のうち5の評価

Great correspondence with agent

Great correspondence with agent
Help through everything.
Very welcoming

2026年1月30日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Blaize, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!



Kind regards, Customer Care Team

5つ星のうち5の評価

Helpful Leaders

There is always someone to answer the phone and be helpful.

2025年11月27日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Kiki London We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5つ星のうち5の評価

Satisfaction of the company services and good representative of their staff

The satisfaction derived in their services is superb. Murray Gouin of Leaders always portrait good images of the company with good customer service. He always acted professionally making sure customers are happy with the company products and services.

2025年11月12日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Taiwo We greatly appreciate your 5-star review and the time you took to share your experience with Murray. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5つ星のうち5の評価

5* Service

I recently sold my mother's property through Leaders. Beverley was brilliant from first meeting to completion. Communication was great and nothing was too much trouble, including me changing things before the listing went live. Well prepared for our meeting with a sound grasp of the property market. Delivered against a tight timescale, a job well done, thank you. :) Michael Saunders

2025年7月30日
自発的なレビュー
Leaders  - Eastbourne ロゴ

Leaders - Eastbourne からの回答

Dear Michael We greatly appreciate your 5-star review and the time you took to share your experience with Beverly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5つ星のうち1の評価

Terrible service

Terrible service, poor and slow management. Took over a dirty house, several appliances did not work and were never repaired. Had to move out prior to the end of tenancy as I had no working cooker or washing machine. Took 6 weeks to return my deposits despite continually chasing. No communication with the owner despite taking a management fee. Not a care in the world that their tenant was badly let down and no repairs were offered despite chasing. Shocking lack of management. I would never rent a property through them and definitely would not ask them to manage one.

2025年6月12日
自発的なレビュー
5つ星のうち5の評価

Excellence in agent support

We are really impressed with the support we receive from Leaders in Eastbourne and in particular, David Petrie who really goes the extra mile. We are very pleased with his prompt attention to any of our concerns and how quickly things are resolved. He offers very friendly and effective support. We highly recommend Leaders as an agent - thanks and well done, David!

2025年8月5日
自発的なレビュー

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