Just wanted to say a big thank you to Michelle ...she has been fantastic in sorting any issues with our rental property ..always fast to reply and gets things sorted so quickly ...then she always foll... もっと見る
企業が回答しました
11 North Street, PO10 7BY Hampshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Just wanted to say a big thank you to Michelle ...she has been fantastic in sorting any issues with our rental property ..always fast to reply and gets things sorted so quickly ...then she always foll... もっと見る
企業が回答しました
We have used leaders for many years for our property management, and throughout the years we have had efficient and professional service from their staff at all times . I am a long time overdue in wr... もっと見る
企業が回答しました
We moved from a full management scheme to rent collection only to let our property and there has been no communication for 4 months. Further to this, they have sent through contracts with the wrong da... もっと見る
Jess was extremely helpful, informative and friendly. She quickly understood our situation, we needed to find the right house quickly and when she helped locate the property and as first time rente... もっと見る
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
当該企業による記述

11 North Street, PO10 7BY, Hampshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We have used leaders for many years for our property management, and throughout the years we have had efficient and professional service from their staff at all times . I am a long time overdue in writing a review for the team at the Emsworth office, and have been spurred into writing because over the past few months the whole team have excelled on our behalf . David the manager has been brilliant in guiding and supporting us through some difficult and unforeseen situations , for which we are most grateful to him. Also alongside that both Hugo and Amy have been extremely professional and helpful dealing with our property day to day circumstances and issues on our behalf, also to Gina and Tash for all your great service , feedback and advice during the sale recently.
A great team of professionals that do a great job , and importantly in an upbeat style with enthusiasm and a smile , thank you to you all.

Leaders - Emsworth からの回答
Just wanted to say a big thank you to Michelle ...she has been fantastic in sorting any issues with our rental property ..always fast to reply and gets things sorted so quickly ...then she always follows up checking we are happy with everything ...first class service Michelle ...wouldn't use anyone but leaders

Leaders - Emsworth からの回答
Such a fabulous team, helped us with loads and they were just fabulous

Leaders - Emsworth からの回答
Great service from Hugo. Clear and helpful communication. I would highly recommend Leaders if looking for a letting agent in the Chichester area.

Leaders - Emsworth からの回答
This is the second time I’ve dealt with Hugo. He goes above & beyond to help. Leaders are lucky to have him. He’s been amazing. Can’t thank him enough for all his help. Thanks Hugo once again for everything.
Tus x

Leaders - Emsworth からの回答
Amy was so polite and helpful throughout the process from day one walking into the office till we received the key for the property we rented.
Would highly recommend 👍🏻🙏

Leaders - Emsworth からの回答
Huga who helped with everything, so made it run very smoothly, excellent service.

Leaders - Emsworth からの回答
Outstanding customer service received from Amy Paffey! She was extremely helpful , always quick to reply to emails or phone calls , very friendly. Amy was fantastic throughout the whole application process!
Thank you!

Leaders - Emsworth からの回答
Jess impressed us from the start.
Her easy going and friendly manner was matched only by her professionalism. She was extremely knowledgeable on all aspects of the letting process and didn’t falter when we literally grilled her with multiple questions and potential scenarios, regarding both tenants and neighbours. Jess’s infectious enthusiasm was the reason we decided to let our property through Leaders. This level of dedicated service has continued throughout the process, keeping us up to date with each step as it happened and providing a speedy response to any queries. We have always felt in safe hands with Jess at the helm.

Leaders - Emsworth からの回答
Jess was my agent and she handled the let professionally and always quick to reply to any queries I have.
We moved from a full management scheme to rent collection only to let our property and there has been no communication for 4 months. Further to this, they have sent through contracts with the wrong dates on and then this has taken an age to then sort out. Really disappointing and do not recommend - Havant/Emsworth branch.
Dealt with Jess. Extremely professional and an excellent experience. More detailed review on Google.
Jess was extremely helpful, informative and friendly.
She quickly understood our situation, we needed to find the right house quickly and when she helped locate the property and as first time renters saw us through the process with as little fuss as possible
VERY POOR customer Service in dealing with an URGENT Repair regarding the Roof which is now HAZARDOUS TO HEALTH.

Leaders - Emsworth からの回答
We have found leaders extremely helpful and friendly, dealing with Aaron has been a pleasure.

Leaders - Emsworth からの回答
Nicola has recently become our property manager for a property we have owned since 2018. We met Nicola at a recent property inspection and found her to be knowledgeable, helpful and efficient.
Further to the above I have recently acquired an additional property and Nicola has been generous with her time in providing assistance in the process of getting the property up to scratch and ready to bring to market.

Leaders - Emsworth からの回答
We recently were given the opportunity to work with Leaders covering a couple of last minute property inspection reports. We were in contact with Nicola from Property Management and working with her, we managed to arrange everything to get their required jobs completed in a timescale that kept with theirs and which made sure there were no delays in moving their tenants into the property. It was a pleasure working with Nicola and Leaders Emsworth and we look forward to working with them again in the future.

Leaders - Emsworth からの回答
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