Leaders - Emsworth レビュー 

18
•
TrustScore 5段階評価の4.5

4.5

11 North Street, PO10 7BY Hampshire, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Just wanted to say a big thank you to Michelle ...she has been fantastic in sorting any issues with our rental property ..always fast to reply and gets things sorted so quickly ...then she always foll... もっと見る

企業が回答しました

5つ星のうち5の評価

We have used leaders for many years for our property management, and throughout the years we have had efficient and professional service from their staff at all times . I am a long time overdue in wr... もっと見る

企業が回答しました

5つ星のうち1の評価

We moved from a full management scheme to rent collection only to let our property and there has been no communication for 4 months. Further to this, they have sent through contracts with the wrong da... もっと見る

5つ星のうち5の評価

Jess was extremely helpful, informative and friendly. She quickly understood our situation, we needed to find the right house quickly and when she helped locate the property and as first time rente... もっと見る


企業情報

  1. 不動産業
  2. ・
  3. 土地家屋調査士
  4. 不動産鑑定士
  5. 不動産賃貸エージェンシー
  6. 不動産投資

Leaders - Emsworth について

当該企業による記述

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

当該企業による記述

Whether you are looking to sell or let your home, our teams are on hand to help.

連絡先

  • 11 North Street, PO10 7BY, Hampshire, 英国

4.5

優良

TrustScore 5段階評価の4.5

18件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(18)

過去12か月のレビュー数: 2,504件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great team

We have used leaders for many years for our property management, and throughout the years we have had efficient and professional service from their staff at all times . I am a long time overdue in writing a review for the team at the Emsworth office, and have been spurred into writing because over the past few months the whole team have excelled on our behalf . David the manager has been brilliant in guiding and supporting us through some difficult and unforeseen situations , for which we are most grateful to him. Also alongside that both Hugo and Amy have been extremely professional and helpful dealing with our property day to day circumstances and issues on our behalf, also to Gina and Tash for all your great service , feedback and advice during the sale recently.
A great team of professionals that do a great job , and importantly in an upbeat style with enthusiasm and a smile , thank you to you all.

2026年6月13日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Ramon Farthing, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

5つ星のうち5の評価

Just wanted to say a big thank you to michelle

Just wanted to say a big thank you to Michelle ...she has been fantastic in sorting any issues with our rental property ..always fast to reply and gets things sorted so quickly ...then she always follows up checking we are happy with everything ...first class service Michelle ...wouldn't use anyone but leaders

2026年6月12日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Sarah Taylor

We greatly appreciate your 5-star review and the time you took to share your experience with Michelle. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Such a fabulous team

Such a fabulous team, helped us with loads and they were just fabulous

2026年2月20日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Celeste Carballo, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

5つ星のうち5の評価

Exceptional service from Hugo

Great service from Hugo. Clear and helpful communication. I would highly recommend Leaders if looking for a letting agent in the Chichester area.

2025年3月18日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Alicia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hugo a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

This is the second time I’ve dealt with…

This is the second time I’ve dealt with Hugo. He goes above & beyond to help. Leaders are lucky to have him. He’s been amazing. Can’t thank him enough for all his help. Thanks Hugo once again for everything.
Tus x

2025年1月17日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Tusleem
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hugo a 5 star rating!

Many thanks
Customer Care Team


5つ星のうち5の評価

Very helpful and professionalism 👌🙏

Amy was so polite and helpful throughout the process from day one walking into the office till we received the key for the property we rented.
Would highly recommend 👍🏻🙏

2024年10月25日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Niraj

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amy a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Huga who helped with everything

Huga who helped with everything, so made it run very smoothly, excellent service.

2024年7月10日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Carolyn

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Huga a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Outstanding customer service received…

Outstanding customer service received from Amy Paffey! She was extremely helpful , always quick to reply to emails or phone calls , very friendly. Amy was fantastic throughout the whole application process!
Thank you!

2024年7月3日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Viktorija

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amy a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Jess impressed us from the start

Jess impressed us from the start.
Her easy going and friendly manner was matched only by her professionalism. She was extremely knowledgeable on all aspects of the letting process and didn’t falter when we literally grilled her with multiple questions and potential scenarios, regarding both tenants and neighbours. Jess’s infectious enthusiasm was the reason we decided to let our property through Leaders. This level of dedicated service has continued throughout the process, keeping us up to date with each step as it happened and providing a speedy response to any queries. We have always felt in safe hands with Jess at the helm.

2024年3月28日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Karen,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち1の評価

Do not recommend

We moved from a full management scheme to rent collection only to let our property and there has been no communication for 4 months. Further to this, they have sent through contracts with the wrong dates on and then this has taken an age to then sort out. Really disappointing and do not recommend - Havant/Emsworth branch.

2023年9月9日
自発的なレビュー
5つ星のうち1の評価

Gutted

Not a happy time for us to be perfectly honest

2023年7月10日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear P,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards, Customer Care Team

5つ星のうち5の評価

Jess Emsworth

Jess was extremely helpful, informative and friendly.
She quickly understood our situation, we needed to find the right house quickly and when she helped locate the property and as first time renters saw us through the process with as little fuss as possible

2023年5月31日
自発的なレビュー
5つ星のうち1の評価

VERY POOR customer Service in dealing…

VERY POOR customer Service in dealing with an URGENT Repair regarding the Roof which is now HAZARDOUS TO HEALTH.

2023年1月16日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Tracy,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards, Customer Care Team

5つ星のうち5の評価

Very helpful

We have found leaders extremely helpful and friendly, dealing with Aaron has been a pleasure.

2022年10月17日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Thank you for your review of your experience with Leaders, more so Aaron at our Emsworth branch. Aaron is new to the business so this is very pleasing to hear.!

5つ星のうち5の評価

Nicola has recently become our property…

Nicola has recently become our property manager for a property we have owned since 2018. We met Nicola at a recent property inspection and found her to be knowledgeable, helpful and efficient.
Further to the above I have recently acquired an additional property and Nicola has been generous with her time in providing assistance in the process of getting the property up to scratch and ready to bring to market.

2022年5月18日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Michael,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Great working with Nicola in Property Management

We recently were given the opportunity to work with Leaders covering a couple of last minute property inspection reports. We were in contact with Nicola from Property Management and working with her, we managed to arrange everything to get their required jobs completed in a timescale that kept with theirs and which made sure there were no delays in moving their tenants into the property. It was a pleasure working with Nicola and Leaders Emsworth and we look forward to working with them again in the future.

2022年5月17日
自発的なレビュー
Leaders  - Emsworth ロゴ

Leaders - Emsworth からの回答

Dear Paul,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報