Great customer service experience always helpful. We had issues at our rented house. Agent came and took evidence without hesitation got it sorted
企業が回答しました
35-39 New Hall Street, ST1 5HQ Hanley, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great customer service experience always helpful. We had issues at our rented house. Agent came and took evidence without hesitation got it sorted
企業が回答しました
Tiffany was helpful in renting our property. She was friendly on the phone and by email, constantly updating us, patience, and demonstrate in depth knowledge of the renting market. we will not hesit... もっと見る
企業が回答しました
We are transitioning from my current estate agent to Leaders . The process has been so very easy. Emily assisted me initially and she was very helpful . I was concerned when she passed me to Lydia bu... もっと見る
企業が回答しました
It’s been nearly 2 years that I am renting a property from leaders. I have received very good response from the beginning.The property management team was really fantastic especially Alfho. Lead... もっと見る
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
当該企業による記述

35-39 New Hall Street, ST1 5HQ, Hanley, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service experience always helpful. We had issues at our rented house. Agent came and took evidence without hesitation got it sorted

Leaders - Hanley からの回答
Alfho Miah, the Property Manager at the Hanley Branch, has adeptly managed my property for almost five months now. His communication skills are outstanding, characterised by prompt and efficient responses. Additionally, he has kindly facilitated seamless interactions throughout our collaboration - THANK YOU!! I look forward to continue working with you!
It’s been nearly 2 years that I am renting a property from leaders. I have received very good response from the beginning.The property management team was really fantastic especially Alfho.
Leader never ignored me from any of my enquiries and they tried to help me asap.
Their communication was really clear and transparent.
I wish you the entire team good luck and keep doing the good work.
I would definitely recommend this agency to my friends and families in the Uk.
Once again thank you for your service and support.
Excellent organization, they helped me find the 2 houses that I have rented. Charlotte and Tiffany were particularly helpful and professional throughout the process. My experience with them has been very good, I highly recommend their services.
Leaders have been excellent to work with over the last few months. I interacted with a few members of the team, Lydia and Josh have been wonderfully professional; Tiffany also and she was immensely patient, diligent and a star. I look forward to working with them on other projects.

Leaders - Hanley からの回答
We are transitioning from my current estate agent to Leaders . The process has been so very easy. Emily assisted me initially and she was very helpful . I was concerned when she passed me to Lydia but I didn't need to worry Lydia has been brilliant . She is extremely efficient, thorough and has been going the extra mile to ensure a smooth transition from my current estate agent to Leaders. She is an absolute star! Thank you Lydia! 😊 I would 100% recommend Leaders Estate Agents!

Leaders - Hanley からの回答
We are currently in the process of renting a property through Leaders and the process has been so easy. Tiffany has responded to any queries quickly and has been so thorough, providing lots of reassurance about the process throughout. Would 100% recommend Leaders Estate Agents!

Leaders - Hanley からの回答
Tiffany was helpful in renting our property. She was friendly on the phone and by email, constantly updating us, patience, and demonstrate in depth knowledge of the renting market. we will not hesitate to recommend her to any landlord who want tenant for their property.
May

Leaders - Hanley からの回答
Just how lovely, attentive and professional rosie has been, it has made my experience so easy, even with every question I have had she has had no problem explaining in full detail through every step of the way.

Leaders - Hanley からの回答
If I could leave 0 I would definitely don't recommend renting from them my house is covered in mould the walls are wet and the ceiling in my son's room is socking rand leaders and they said it's ok it's only a bit off water my boys are constantly in plans out off hospital with asthma so the cold weather is coming up and it's going to worse because are to lazy to do repairs that need to be done. My daughter bedroom has had chuck everything away including her mattress because the mould was that bad I can't wait for my contact to end useless leader are. Never would I rent again from them

Leaders - Hanley からの回答
I called several times to view a property , after some time they booked me to view a property on Saturday , the next day I got a call that the property is no longer available.
This is not a serious letting agency to work with! I will personally check the new tenants and if they took this decision straight on race I will file a complain at Citizen Advice.

Leaders - Hanley からの回答
We have recently listed a property for rent with Leaders, the process was incredibly efficient and the level of customer care was brilliant. From the rental agent viewing the property at 12noon, we had the property listed online by mid-afternoon and by the evening a prospective tenant had already been found. A special thanks to Lydia and Rosie for their help.

Leaders - Hanley からの回答
One of the best agencies out there.Very professional,helpful and kind,especially their Apprentice Lettings Negotiator miss Rosie Lloyd.We are extremely pleased and recommending them to all that looking for a good property in the area. A+++

Leaders - Hanley からの回答
Rosie always got back to us or referred us to the right person. We were very short on time and were guided expertly through a very complicated process.

Leaders - Hanley からの回答
Its been a roller coaster ride for me and my family to secure a property to live in. Thanks to Rosie and her efforts, we finally have a place to call home. Thank you Rosie for everything.

Leaders - Hanley からの回答
I Can't fault the assistance provided by Leaders so far, Rosie has worked fast and efficiently given our tight time frames and is always happy to help!
Thank you

Leaders - Hanley からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。