Hello. I'm leaving this review as I contacted leeders in Ipswich today. I spoke to Logan. He was very polite, professional and listened well to me. He did what he said and sent me an applicat... もっと見る
所在地
所在地を変更Friars House Ground Floor, IP1 1SL Ipswich, GB
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7 weeks after handing back the keys, I still don’t have my deposit returned which the Landlord has stated should be fully 100% refunded. This has, I believe, totally exceeded the 20 days legal requ... もっと見る
企業が回答しました
Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also... もっと見る
企業が回答しました
I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service a... もっと見る
企業が回答しました
企業情報
Leaders - Ipswich について
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
当該企業による記述
- Whether you are looking to sell or let your home, our teams are on hand to help.
連絡先
Friars House Ground Floor, IP1 1SL, Ipswich, 英国
3.7
まあまあ
104件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Abi is great
I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service and is easily contactable whenever I have needed her. I would definitely recommend using her to anyone.
2022年12月17日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Leon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders - Ipswich からの回答
Dear Gemar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Had an issue with our rental property…
Had an issue with our rental property so got in contact with our excellent letting agent Abi (Abigail Gwilliam) who contacted the landlord and sent across a message on how to solve the issue very quickly
2022年12月13日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Sebastian
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders - Ipswich からの回答
Dear Charlotte
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Good letting agent
Very good letting agent who communicate with me clearly and promptly answer any queries or issues I have.
My direct property manager in particular has been extremely helpful.
2022年12月2日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Stephen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders - Ipswich からの回答
Dear Sharlene
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Prompt response to boiler issue
Abi was very prompt in responding to my boiler repair query and was in contact to let me know what was happening next.
2022年11月22日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Rachel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent service
Excellent service and very quick response to any issues needing attention. Abi is always helpful, dealing with matters promptly and with great efficiency.
2022年11月15日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Owen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great service
Great experience both from Jodie before the move and from Abi since moving on. Friendly and efficient service.
2022年11月5日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Helen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great Service
Highly recommend Leaders.
Abigail has been fantastic and always go above and beyond to support.
2022年11月4日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Chris
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent service
Excellent service. Went above and beyond to help me out. Definitely a thumbs up.
2022年11月2日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Colin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Trusting and reliable company
Great company and generally lovely team that actually wants to provide a great service. Special thank you to Abi. Since the day of moving in she has been in touch to make sure I’m happy and any issues I’ve had have been dealt with immediately and communicating every step of the way. Abi is an absolute credit to the team at Leaders. Thank you very much
2022年11月1日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Sarah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Thanks Leaders for understanding people…
Thanks Leaders for understanding people when they in bad situation and wait.
2022年10月31日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Rene
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Abigail (our property manager)
Abigail always gets back to me on time and comes across as a happy, motivated and well organized person.
She is the best property manager we have had so far with your company and others companies too.
2022年10月19日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Ben
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent service.
I have been dealing with Leaders for a while now I have always found Abi and the whole team to be highly efficient, friendly and helpful. They certainly helped me get through a particularly turbulent period in my lettings business without hitch. I would not have coped on my own and can certainly recommend Leaders Ipswich as lettings managers.
2022年10月12日
自発的なレビュー
Leaders - Ipswich からの回答
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent service - always accomodating!
Thank you to Glenda Emery!
Always listens to the Landlord's point of view - but is fair to both parties. I find Glenda to be professional, experienced and helpful when seeking solutions to the issues that arise when letting properties.
I would recommend Glenda to anyone who wants to work with a Property Manager who gets things done!
2022年10月3日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Neil Ayers
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Will be my pleasure to leave a 5*…
Will be my pleasure to leave a 5* review to Sarah Brenland for all her fast and professional help.
2022年10月1日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Ana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Abigail at LEADERS IPSWICH
Abigail at LEADERS IPSWICH...
Thank you Abigail 💐, I want to thank you for all of your time and effort in helping resolve all problems. You made this whole process much easier than it could have been. Thank you once again.
2022年9月30日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Mangala
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great customer service from Abi
Great customer service from Abi, following up a repair issue we have.
Checking in to make sure things are getting done!
2022年9月29日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Ali
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Pleased with the service of the…
Pleased with the service of the property manager, Megan Lyth at Leaders Ipswich. She deals with our repair requests promptly and efficiently and I really appreciate it as tenant. I would recommend Leaders Ipswich to anyone who is looking to rent a property in Ipswich.
2022年9月26日
自発的なレビュー
Leaders - Ipswich からの回答
Dear Mo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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