We contacted leaders as multiple issues were still apparent when moving into the property. Our initial property manager was uninterested and unhelpful, leading to us having a difficult time progress... もっと見る
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289-291 Deansgate, M3 4EN Manchester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We contacted leaders as multiple issues were still apparent when moving into the property. Our initial property manager was uninterested and unhelpful, leading to us having a difficult time progress... もっと見る
企業が回答しました
LEADERS – The #1 Letting Agency for Stealing Your Deposit If you rent through Leaders, consider your deposit gone. This agency has made an art form of finding excuses to withhold money that is le... もっと見る
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Alice was such an amazing help to me and my boyfriend for moving in to our first place together, she was constantly checking in and keeping us updated with everything! She was completely transparent... もっと見る
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Had a really great experience with Leaders last week when property hunting for my daughter. The young man that gave us our view was friendly, funny and very professional in conducting the house tour.... もっと見る
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当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
当該企業による記述

289-291 Deansgate, M3 4EN, Manchester, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really positive experience renting with Leaders, James T worked with us throughout the process and couldn't have been more helpful and responsive. Thank you!

Leaders - Manchester からの回答
Do not rent from this letting agent. We were let a property that was not in a good condition although the Inventory received after moving in said fair condition. It transpired that the Block had known maintenance issues, leaking windows causing a dangerous flooring hazard, heating and hot water issues, drainage issues plus many other failed fittings and appliances.
After 6months stress and inconvenience we gave notice to leave the Property on the grounds it was not fit to live in.Although Tenants should be protected under the Landlord and Tenant Act from defective properties we were unable to leave the property without a large Penalty and now after 7 months leaving the property we are still fighting for our rights to have rented a safe and free from hazards home.
Leaders claim to be professional managers but they’re not. Their business model is “pass the buck”. They try to blame the Tenant for problems not getting fixed.Everything is sub-contracted out to other companies, whom they blame whenever there’s an issue, meaning they don’t actually have to take responsibility for anything, including representing and dealing with bad Landlords who do not look after their properties and not being honest with potential Tenants.
Beware

Leaders - Manchester からの回答
Very good at communicating and easy to work with. Efficient service that are very helpful to tenants

Leaders - Manchester からの回答

Leaders - Manchester からの回答
Thank you so much to James in the Manchester branch who was so brilliant helping us with our new apartment. Nothing was too much trouble. Would definitely recommend them to anyone.

Leaders - Manchester からの回答
Leaders were great, took the time to satisfy my needs. But what took it to the next level was Dom's amazing attention to detail. We were left feeling completely fulfilled.

Leaders - Manchester からの回答
Couldn't fault the service from Leaders, very professional and efficient. Dom was excellent and courteous throughout. Thanks Leaders

Leaders - Manchester からの回答
We recently used Leaders and I can’t recommend them enough. Ashley came to value one of our properties. He was very knowledgeable and very professional in all the dealings we had with him. We will definitely use him again. Thank you.

Leaders - Manchester からの回答
Very professional service and valuation from Ash Cooke. Highly recommend using this company!

Leaders - Manchester からの回答
A very good experience throughout. I spoke to Lilli-rose on the phone regarding looking for a property she was extremely polite and helpful and had a great answer for every question or worry i had. Definitely recommend.

Leaders - Manchester からの回答
Can’t thank Jack and the team enough for all their help moving in recently. Seamless process throughout and any issues dealt with straight away. 100% recommend.

Leaders - Manchester からの回答
I believe that Leaders are great letting agencies and their properties are very well presented. Holly Jackson, Leaders letting Negotiator, made sure to understand all my requirements carefully from our first interaction and she has been cooperative and professional. I would highly recommend them.

Leaders - Manchester からの回答
Great service from Dom helping us find a property. Nothing was too much trouble and what could of been a stressful experience went exceptionally smoothly

Leaders - Manchester からの回答
Holly has been really helpful helping us look for properties and arranged viewings for us, the communication from the branch as a whole has been excellent keeping us upto date at every stage.

Leaders - Manchester からの回答
I'm happy with my experience with Leaders. Especially the service of Ashley Cooke, letting valuer from Manchester branch. He is professional and patient. Not merely handling the entire procedure of transfer letting agency, but also give me valuable suggestion when unexpected problem happened. He is responsible and keep update the progress by what's app. I'm definitely recommend Leaders and Ash to my friends.

Leaders - Manchester からの回答
I’ve been in email communications with Ashley Cooke from the deansgate branch for a few months for my new property which can complete in the new year. I just want to say what a unbelievable service he’s given so far. Every question answered and no stone left unturned. Usually with other companies I’ve had to wait a week before even getting a response but Ashley is very quick and precise which has definitely exceeded my expectations!

Leaders - Manchester からの回答
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