Leaders - Manchester レビュー 

162
•
TrustScore 5段階評価の3.5

3.6

289-291 Deansgate, M3 4EN Manchester, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We contacted leaders as multiple issues were still apparent when moving into the property. Our initial property manager was uninterested and unhelpful, leading to us having a difficult time progress... もっと見る

企業が回答しました

5つ星のうち1の評価

LEADERS – The #1 Letting Agency for Stealing Your Deposit If you rent through Leaders, consider your deposit gone. This agency has made an art form of finding excuses to withhold money that is le... もっと見る

企業が回答しました

5つ星のうち5の評価

Alice was such an amazing help to me and my boyfriend for moving in to our first place together, she was constantly checking in and keeping us updated with everything! She was completely transparent... もっと見る

企業が回答しました

5つ星のうち5の評価

Had a really great experience with Leaders last week when property hunting for my daughter. The young man that gave us our view was friendly, funny and very professional in conducting the house tour.... もっと見る

企業が回答しました


企業情報

  1. 不動産業
  2. ・
  3. 土地家屋調査士
  4. 不動産鑑定士
  5. 不動産賃貸エージェンシー
  6. 不動産投資

Leaders - Manchester について

当該企業による記述

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

当該企業による記述

Whether you are looking to sell or let your home, our teams are on hand to help.

連絡先

  • 289-291 Deansgate, M3 4EN, Manchester, 英国

3.6

まあまあ

TrustScore 5段階評価の3.5

162件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(162)

過去12か月のレビュー数: 2,526件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Positive experience

Really positive experience renting with Leaders, James T worked with us throughout the process and couldn't have been more helpful and responsive. Thank you!

2022年9月1日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

5つ星のうち1の評価

Do not rent from this letting agent

Do not rent from this letting agent. We were let a property that was not in a good condition although the Inventory received after moving in said fair condition. It transpired that the Block had known maintenance issues, leaking windows causing a dangerous flooring hazard, heating and hot water issues, drainage issues plus many other failed fittings and appliances.
After 6months stress and inconvenience we gave notice to leave the Property on the grounds it was not fit to live in.Although Tenants should be protected under the Landlord and Tenant Act from defective properties we were unable to leave the property without a large Penalty and now after 7 months leaving the property we are still fighting for our rights to have rented a safe and free from hazards home.
Leaders claim to be professional managers but they’re not. Their business model is “pass the buck”. They try to blame the Tenant for problems not getting fixed.Everything is sub-contracted out to other companies, whom they blame whenever there’s an issue, meaning they don’t actually have to take responsibility for anything, including representing and dealing with bad Landlords who do not look after their properties and not being honest with potential Tenants.
Beware

2022年8月30日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Hc,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team

5つ星のうち5の評価

Very good at communicating and easy to…

Very good at communicating and easy to work with. Efficient service that are very helpful to tenants

2022年8月5日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Dan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

5つ星のうち1の評価

Horrible scammy company

Horrible scammy company. Avoid it at all costs.

2022年6月28日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Bianca Roman,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

5つ星のうち5の評価

Went above and beyond

Thank you so much to James in the Manchester branch who was so brilliant helping us with our new apartment. Nothing was too much trouble. Would definitely recommend them to anyone.

2022年6月13日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Caroline,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Leaders were great

Leaders were great, took the time to satisfy my needs. But what took it to the next level was Dom's amazing attention to detail. We were left feeling completely fulfilled.

2022年6月10日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear David,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Couldn't fault the service

Couldn't fault the service from Leaders, very professional and efficient. Dom was excellent and courteous throughout. Thanks Leaders

2022年6月10日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Simon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

We recently used Leaders and I can’t…

We recently used Leaders and I can’t recommend them enough. Ashley came to value one of our properties. He was very knowledgeable and very professional in all the dealings we had with him. We will definitely use him again. Thank you.

2022年6月9日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Graham,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Very professional valuation service

Very professional service and valuation from Ash Cooke. Highly recommend using this company!

2022年6月8日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Joanne,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Great service

A very good experience throughout. I spoke to Lilli-rose on the phone regarding looking for a property she was extremely polite and helpful and had a great answer for every question or worry i had. Definitely recommend.

2022年6月8日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Danielle,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Great Service

Can’t thank Jack and the team enough for all their help moving in recently. Seamless process throughout and any issues dealt with straight away. 100% recommend.

2022年6月8日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Nat,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Leaders in lettings

I believe that Leaders are great letting agencies and their properties are very well presented. Holly Jackson, Leaders letting Negotiator, made sure to understand all my requirements carefully from our first interaction and she has been cooperative and professional. I would highly recommend them.

2022年6月1日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Adel,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Great service from Dom helping us find…

Great service from Dom helping us find a property. Nothing was too much trouble and what could of been a stressful experience went exceptionally smoothly

2022年5月31日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Holly has been really helpful helping…

Holly has been really helpful helping us look for properties and arranged viewings for us, the communication from the branch as a whole has been excellent keeping us upto date at every stage.

2022年5月31日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Nathan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Professional makes value

I'm happy with my experience with Leaders. Especially the service of Ashley Cooke, letting valuer from Manchester branch. He is professional and patient. Not merely handling the entire procedure of transfer letting agency, but also give me valuable suggestion when unexpected problem happened. He is responsible and keep update the progress by what's app. I'm definitely recommend Leaders and Ash to my friends.

2022年3月14日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear Mollis,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Fantastic service

I’ve been in email communications with Ashley Cooke from the deansgate branch for a few months for my new property which can complete in the new year. I just want to say what a unbelievable service he’s given so far. Every question answered and no stone left unturned. Usually with other companies I’ve had to wait a week before even getting a response but Ashley is very quick and precise which has definitely exceeded my expectations!

2021年11月27日
自発的なレビュー
Leaders  - Manchester ロゴ

Leaders - Manchester からの回答

Dear ....,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

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