Leaders - Nottingham レビュー 

116
•
TrustScore 5段階評価の3.5

3.7

Unit 3 Quay Place, NG2 3HR Nottingham, England, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From the initial interaction, CJ has been great! Having someone who does what they say they're going to do gives me such confidence and CJ has exemplified that. Our move has been more complicated than... もっと見る

5つ星のうち5の評価

The sales team were so supportive and accommodating, they were professional,delivered on their promises and nothing was too much to ask. Perfect t with us being first time buyers. Kornelija was very... もっと見る

5つ星のうち5の評価

Property purchased from auction, with no history. Leaders were a great help in getting this to market, an excellent job by the team, without them it would not have happened, some people to mention is... もっと見る

企業が回答しました

5つ星のうち1の評価

The sheer lack of care or effort is ridiculous. Basic questions take days to get responses, applications get passed around between people who are either on annual leave or don't know what's going on.... もっと見る

企業が回答しました


企業情報

  1. 不動産業
  2. ・
  3. 土地家屋調査士
  4. 不動産鑑定士
  5. 不動産賃貸エージェンシー
  6. 不動産投資

Leaders - Nottingham について

当該企業による記述

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
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Your local property experts

当該企業による記述

Whether you are looking to sell or let your home, our teams are on hand to help.

連絡先

  • Unit 3 Quay Place, NG2 3HR, Nottingham, England, 英国

3.7

まあまあ

TrustScore 5段階評価の3.5

116件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(116)

過去12か月のレビュー数: 2,517件

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5つ星のうち5の評価

Joelle very helpful in helping to get…

Joelle very helpful in helping to get me the property I love. Very well done to her

2024年8月29日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Kirrah

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Joelle a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

CJ is the best!

CJ may be the best agent I’ve spoken to!
We are currently looking to relocate back to Nottingham and over the past few weeks have spoken to many agents. CJ was by far the friendliest! He was a pleasure to talk to and really helpful with information about local areas. An asset to leaders Nottingham!

2024年8月27日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Consumer

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving CJ a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち1の評価

Absolutely appalling - Landlords Avoid

Absolutely appalling. If you're a landlord I would avoid at all costs.
I have been using their rent collect service for 3 years. They have tried to sneak on additional charges to my statements, not once but twice. They are terrible at finding tenants. They told me they had secured a tenant and on the day she was moving in, told me she didn't pass her referencing, but still strong armed me into letting her move in, 6 months later she couldn't pay rent and had to move out. After that they didn't find me another tenant and left the room empty for 5 months, until I finally decided to take my business elsewhere. Oh and when you do try to leave they squeeze you for all the money they can.

2024年8月20日
自発的なレビュー
5つ星のうち5の評価

Kulvinder Landa

Kulvinder Landa put together a great deal with a 6 month contract, thank you Kulvinder the DEAL MAKER

2024年8月20日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear James

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Kulvinder a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Positive experience all round

Positive experience all round, Josh showed me round property and was very helpful and Liam went above and beyond to help. Unfortunately I didn’t secure the house but Leaders would be my 1st choice to rent through in the future.

2024年8月14日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Beckie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Liam and Josh a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

5 Star Josh

Josh was so helpful when showing me around, being a new renter he really helped to put me at ease and made sure I understood everything.

2024年8月14日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Hannah

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Josh a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Excellent service!

Liam C. was extremely helpful in helping me securing the property I moved in. He gave me good advices and managed to make the process as smooth as possible. Very professional, reliable and always friendly. Excellent service!

2024年8月14日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Letizia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Liam a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

CJ offered a lot of support for me in…

CJ offered a lot of support for me in my property search. He was nice and friendly.

2024年8月14日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Lucas

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving CJ a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Joelle showed us around the property…

Joelle showed us around the property and was really helpful. She was prompt in resolving our queries and responded quickly whenever we had issues.

2024年7月21日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Yukta

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Joelle a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち2の評価

Very Poor Service Received

I would like to bring to your attention our dissatisfaction with the experience we have had letting out our property at Dexters Grove Hucknall Nottingham through your Agency. We have found that your managed property letting staff are inexperienced, unresponsive to paid customers' needs, and lacking in professionalism. We are disappointed with the calibre of tenants you have sourced for us, as they have been clumsy, careless and unable to follow simple letting policy agreements. As a result, we do not plan to engage your company for any future services and will not recommend your services to others.

2023年12月22日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Good Morning

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

5つ星のうち5の評価

Josh at Leaders Nottingham

Josh showed me around the property. He was polite and did a great job with the viewing, especially considering it was his first week in the job!

2024年7月15日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Aru

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Josh a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Joelle was really nice and showed a…

Joelle was really nice and showed a great personality when viewing the house. I had my doubts when viewing online at first but after the great experience and wonderful service, I was able to know Leaders would be a good choice.

2024年7月5日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Jess

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Joelle a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち1の評価

Avoid Leaders at all costs

Avoid Leaders at all costs. They are totally incompetent and professionally negligent . They are only interested in grabbing money and deliver a disgraceful service to both landlord and tenants. They are non responsive to both sides, they do not deal with any maintenance issues, they will try their best to stitch you up through loopholes in their contracts. If I could give no stars I would.

2024年5月16日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Mike

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

5つ星のうち5の評価

Kornelija

Kornelija, has managed everything about the sale of our house - she did all the checks and only invited a few who were truly interested in buying, she's polite articulate and diligent. I cannot thank you enough.

2024年5月30日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Doreen

Kornelija really appreciates you taking the time to leave a review and for giving her a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

We viewed 3 properties with Kully…

We viewed 3 properties with Kully Ianda. We were very interested in one of them the most, and he did his due diligence of checking every detail about the property, whether we could have a pet or parking space, whether it's possible to negotiate for a different price, he was genuine, communicative, and followed through on checking the details we asked for. We did go for a different property in the end as it met our requirements better, but this agent still deserves praise :)

2024年5月13日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Thank you for providing such positive feedback of your experience with Kully. We pride ourselves on our great customer service and we are pleased Kully has demonstrated this in most professional way.

5つ星のうち1の評価

No deposit option

The No deposit option is a big scam.They lure you into it they give you contract very late such that you will not have the option to review properly before signing.

When you complain about mould or repairs in the house they ask you to just open the window without any support from them.

When you move out of the house you get charged exorbitantly for repairs which you complained to them that they didn't do then they refer you to there contract.

Please avoid them and there no deposit option at all cost.

2024年3月24日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Good afternoon

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards,
Customer Care Team

5つ星のうち4の評価

Wonderful customer service

I had my viewing with Joelle from leaders.
She is really sweet and right on time and is really professional. Wonderful customer service as well.I would really recommend Leaders and Joelle especially.

2024年5月9日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Anakha

We are very happy Joelle provided you with a positive customer experience. Thank you for taking the time to leave this review for her.

Kind regards
Customer Care Team

5つ星のうち5の評価

Thank you for your excellent work.

This was my first time to purchase a property overseas and I found Leaders in the internet. I was much impressed by their dedicated and professional working attitude especially Ms SUE and Ms Kornelija. Kornelija arranged viewing of the property for me and my sister separately with all the details attended to. Sue always responded to my mails immediately and contributed a lot in easing my stress especially I got a quiet solicitor and was very anxious in arranging the transaction out of UK. Thank you very much for your excellent work.

2024年5月2日
自発的なレビュー
Leaders  - Nottingham ロゴ

Leaders - Nottingham からの回答

Dear Amy Yeung

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち4の評価

Very professional and understanding

It was the first time in Nottingham that I met a property consultant who was very professional and ready to explain everything to me. Even though I have a problem understanding the language here, Mr. Kulvinder did his best in all the processes. Good people good behavior. Thank you

2024年3月11日
自発的なレビュー

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