Leaders - Oakham レビュー 

8
•
TrustScore 5段階評価の2.5

2.3

20 Church Street, LE15 6AA Oakham, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Still waiting for a response! LRG head office don’t respond, Osprey at Oakham don’t respond. Don’t bury your heads I am not going away. You owe me money and I want it. I’ve done the work so pay up.... もっと見る

企業が回答しました

5つ星のうち5の評価

Highly recommended.Lovely friendly staff supper helpful with my enquiries will definitely use again in future thank you.

企業が回答しました

5つ星のうち5の評価

Fantastic service as always, fast and efficient made the whole process a breeze. Highly recommend, great team

企業が回答しました


企業情報

  1. 不動産業
  2. ・
  3. 土地家屋調査士
  4. 不動産鑑定士
  5. 不動産賃貸エージェンシー
  6. 不動産投資

Leaders - Oakham について

当該企業による記述

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

当該企業による記述

Whether you are looking to sell or let your home, our teams are on hand to help.

連絡先

  • 20 Church Street, LE15 6AA, Oakham, 英国

2.3

期待以下

TrustScore 5段階評価の2.5

8件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.3

すべてのレビュー

(8)

過去12か月のレビュー数: 2,504件

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5つ星のうち1の評価

Still waiting for a response

Still waiting for a response! LRG head office don’t respond, Osprey at Oakham don’t respond. Don’t bury your heads I am not going away. You owe me money and I want it. I’ve done the work so pay up.
If your a landlord check to see how much they add to tradesman invoices, or better still go to one of the various trade sites and do it direct and save money. All LRG/Osprey want is your cash for doing nothing …
If your a tradesman think twice .. unless you don’t mind not being paid, make sure your invoices are addressed to the agent and show the agents fee on it. If they alter the invoice to make it look like it’s what you are charging they are acting fraudulently so inform trading standards.

2026年8月14日
自発的なレビュー
Leaders  - Oakham ロゴ

Leaders - Oakham からの回答

Dear King Richard,

We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.

Best regards, Customer Care Team

5つ星のうち1の評価

Avoid like the plague!

If I could rate as zero, I would.

Absolute shambles of a letting agency.

No interest in tenant's needs, they consistently ignore or play down your requests for work and take landlord's side in everything. They tell outright lies, so if you're ever unlucky enough to rent through them, back up every single conversation in writing.

Been waiting 4 months now for a return of banned fees they took. Nobody gets back to you. Ever!

Boiler's had a condemned sticker on for 3 years - they won't do anything about it and insist it's 'only advisory.

Promised to support us trying to find a new home after a no fault eviction - received no help or call backs when properties came up, when they promised they'd let us know.

8 years of being refused permission to decorate or recarpet, only for permission to be magically granted after we'd received the Section 21 eviction notice.

They closed the Oakham branch we were with and never even bothered to tell us! Found out Stamford have taken over our property management through sheer luck.

Avoid at all costs is my advice.

2023年1月31日
自発的なレビュー
Leaders  - Oakham ロゴ

Leaders - Oakham からの回答

Dear Becks Hoyles,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

5つ星のうち1の評価

They entered our property to show it…

They entered our property to show it without permission. Conned my 70 year old mother into the ‘cheap’ no deposit option…. Aggressive when dealing with customers.

2022年8月1日
自発的なレビュー
Leaders  - Oakham ロゴ

Leaders - Oakham からの回答

Dear Ben

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

5つ星のうち1の評価

Worst estate agents I've ever had the…

Worst estate agents I've ever had the displeasure of dealing with. If you want to rent a property in Oakham or near DO NOT use these. I cannot fathom how this particular estate agents has any custom. They lie about fees and completely ignore emails and any kind of communication. I wish I could give any positive feedback, there was one lady in Stamford who seemed somewhat helpful.

2022年9月1日
自発的なレビュー
Leaders  - Oakham ロゴ

Leaders - Oakham からの回答

Dear Charlotte Howlett,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

5つ星のうち5の評価

Fantastic service as always

Fantastic service as always, fast and efficient made the whole process a breeze. Highly recommend, great team

2022年5月20日
自発的なレビュー
Leaders  - Oakham ロゴ

Leaders - Oakham からの回答

Dear Rosie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

5つ星のうち5の評価

Highly recommended.Lovely friendly…

Highly recommended.Lovely friendly staff supper helpful with my enquiries will definitely use again in future thank you.

2022年3月3日
自発的なレビュー
Leaders  - Oakham ロゴ

Leaders - Oakham からの回答

Dear Mr Milner,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

What a fantastic job from start to…

What a fantastic job from start to finish. Angus went the extra mile.

2022年2月23日
自発的なレビュー
Leaders  - Oakham ロゴ

Leaders - Oakham からの回答

Dear Adam,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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