martin lawson is amazing so helpful friendly calm even when im in a panic coz of A.I automatic emails from partners
所在地
所在地を変更Swan Hall 255-259 Victoria Avenue, SS2 6NE Southend-on-Sea, GB
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I had an amazing experience working with Sophia Stanford throughout my property search. She went above and beyond to help me secure my new home, showing genuine care, patience, and professionalism... もっと見る
企業が回答しました
Recently rented a house with Leaders, from the viewing till the signing tenancy agreement everything went smooth. Staff is very supportive. Would recommend to everyone
We have been landlords with Leaders for many years and would definitely recommend them. Of recent Regan Obourne especially has been a great help to us, she's very polite and professional and is straig... もっと見る
企業情報
Leaders - Southend-on-Sea について
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
当該企業による記述

- Whether you are looking to sell or let your home, our teams are on hand to help.
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Swan Hall 255-259 Victoria Avenue, SS2 6NE, Southend-on-Sea, 英国
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ネガティブなレビューの 95%に回答しています
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martin lawson is amazing so helpful…
martin lawson is amazing so helpful friendly calm even when im in a panic coz of A.I automatic emails from partners
Recently rented a house with Leaders
Recently rented a house with Leaders, from the viewing till the signing tenancy agreement everything went smooth. Staff is very supportive. Would recommend to everyone
The management department have worked…
The management department have worked hard to maintain my portfolio and Regan often responds out of hours if the matter is urgent. She was extremely supportive throughout a difficult legal process with a tenant and I recommend her wholeheartedly. The team around her are equally courteous and helpful.

Leaders - Southend-on-Sea からの回答
Amazing service by Leaders Southend on sea
Leaders Southend on sea has been amazing. Especially with the help of Regan Osbourne, I always get quick response and action for issues pertaining to the house I rent. I appreciate your good work

Leaders - Southend-on-Sea からの回答
Really poor from Leaders Southend
Really poor from Leaders Southend. Moved out over 4 weeks ago and have not had my deposit returned. Despite multiple calls and emails to the agent I am still awaiting my deposit.

Leaders - Southend-on-Sea からの回答
We were let down the day before we were…
We were let down the day before we were due to move out of our previous accommodation by a landlord who no longer wanted to let their property. Leaders sorted this for us and quickly moved our references to out current landlord and we moved in within a few days.

Leaders - Southend-on-Sea からの回答

Leaders - Southend-on-Sea からの回答
Landlords do not use Leaders
Leaders have our rent money and are ghosting us, now 9 days past the rent payment date with no communications.
Serious concerns over their financial stability. They keep blaming our tenants for not paying us but we are in contact with our tenants and they have shown us proof that it is not their fault. Leaders seem to have a cash flow problem (one of many).
Our tenants are furious at having to prove payments every time, like they have done something wrong when it is Leaders who cannot get their house in order. Steer well clear.

Leaders - Southend-on-Sea からの回答
I had an amazing experience working
I had an amazing experience working with Sophia Stanford throughout my property search. She went above and beyond to help me secure my new home, showing genuine care, patience, and professionalism every step of the way.
Sophia made the whole process smooth and stress-free, always communicating clearly and supporting me whenever I needed assistance. She’s not just a fantastic letting agent but also a truly kind and thoughtful person.
I’m grateful for everything she did, and I couldn’t recommend her highly enough. Thank you, Sophia

Leaders - Southend-on-Sea からの回答
Poor customer service
Useless company when it comes to customer service. Have had my account in arrears every month because they cannot get a simple date change right even after being told multiples times after multiple emails and e signs. Get told I’ll get call backs and never do. Overall pretty bad experience with them.

Leaders - Southend-on-Sea からの回答
Unacceptable and unexplained delay for restitution of a deposit
End of tenancy deposit still not received after 5 weeks , formal complaint lodged , spoke to several agents promising call back within 2 hours as the manager was every time in lunch break even at 11 am never received
Several emails responded after more than a week or ignored
Requested to escalate to higher level , no reply received . Money still sitting in their bank account and not in mine with unacceptable delay. Time for a call to a lawyer?

Leaders - Southend-on-Sea からの回答
Just wanted to give a big shout out and…
Just wanted to give a big shout out and say Thank You to Leaders and the great staff in the lettings team especially Regan for doing what Managers should be doing and personally sorting out delayed accounts and rental issues. 👍😊.

Leaders - Southend-on-Sea からの回答
Brilliant service
Brilliant service , really impressed with everything from offer stage to exchange the communication was amazing

Leaders - Southend-on-Sea からの回答
Amazing experience with leaders
We had an amazing experience with leaders our experience was great and our agent Sophia was amazing she went above and beyond for us and made our experience wonderful and easy we was kept up to date with all progresses and the team in leaders was truly amazing to work with and I wouldn’t have done it’s any other way.

Leaders - Southend-on-Sea からの回答
We have had a great experience and help…
We have had a great experience and help from Sophia Stanford as she has kept in contact with all the way through in find a property and help us with any difficulties we’ve had in completing forms.
She has been very respectful and polite and our experience has been nice and relaxed.

Leaders - Southend-on-Sea からの回答

Leaders - Southend-on-Sea からの回答
Outstanding staff at Leaders Branch in Southend…
The staff at Leaders Branch in Southend have been outstanding with helping me through each stage of the purchasing process. James, David and Charlie have gone over and above trying to help me get to the completion stage. They have helped and supported me, when I felt let down when the client care of the solicitors failed my expectations of this process. I cannot thank James, David and Charlie enough for their dedication, outstanding communication, professionalism and excellent client support. I highly recommend them and would use them again for any future buying or selling. Well done to the Southend Team.

Leaders - Southend-on-Sea からの回答
We had the pleasure of being shown some…
We had the pleasure of being shown some potential new homes by young Charlie. A thoroughly lovely young man. Keep up the good work,cos we’re sure it won’t be long until your head hunted if that is still a thing. Louisa and Geoff.

Leaders - Southend-on-Sea からの回答
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