I have been with Leaders now for 15 years. Debbie has dealt with my property for most of that time. She is a fantastic member of the team. She is always professional in every aspect of looking after m... もっと見る
所在地
所在地を変更55-59 London Road, PO7 7EX Waterlooville, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Eloise at the Waterlooville branch has been absolutely brilliant throughout the whole process. So patient, informative, responsive and so helpful. She has made the process of renting a new property r... もっと見る
企業が回答しました
Annie did a great job of putting us at ease with our house sale. She was polite and personable whilst being honest with her appraisal. The text and photos used to market the property were well written... もっと見る
企業が回答しました
I had a very long and difficult sale with Leaders due to the chain.Katie Isaacs guided me through with updates and when I needed information was always helpful and nothing was too much trouble.She w... もっと見る
企業情報
Leaders - Waterlooville について
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
当該企業による記述
- Whether you are looking to sell or let your home, our teams are on hand to help.
連絡先
55-59 London Road, PO7 7EX, Waterlooville, 英国
4.4
優良
25件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Abysmal
Abysmal, in an ongoing, consistent manner.
Most recently, British Gas emergency visited for a broken boiler in February 2022 and told Leaders that our central heating needed clearing as was full of sludge.
Leaders did the usual job of passing a message to someone else (the landlord in this instance) and then didn't bother with any kind of follow up at all.
Landlord said they didn't want to do anything yet, ten months ago.
Our 8 year old's bedroom was 11° last night with our heating on full for over 7 days now.
100% of the time we are fobbed off when we have a problem.
Avoid like the plague. They have no qualms in allowing landlords to break tenancy laws and are seemingly completely happy to allow landlords to add bodge on top of bodge with no thought to the safety of their paying tenants.
2022年12月16日
自発的なレビュー
Leaders - Waterlooville からの回答
Dear Paul,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
WARNING to landlords -- A littany of…
WARNING to landlords -- A littany of misinformation and downright incompetence -- the only reason they get a single star is they found me a tenant but I wont go near them again
2022年6月23日
自発的なレビュー
Leaders - Waterlooville からの回答
Dear Tom Carver,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Excellent service and very helpful
I have rented with Leaders before, and I have always found them very easy to deal with.
It was simple to view and reserve the property, and the whole process from beginning to end was stress-free.
Nearly everything was done online, and I personally have found it very simple.
Post move, the property manager (Debbie) has been brilliant and very helpful.
2022年5月23日
自発的なレビュー
Leaders - Waterlooville からの回答
Dear Paul,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Very helpful !
Very helpful !
We purchased via Leaders Waterlooville & Annie was really helpful in moving things forward for us. Not easy with 7 of us in the chain ! Thank you to Annie & her team !
2022年3月14日
自発的なレビュー
Leaders - Waterlooville からの回答
Dear Maxine,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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