Letang Auto Electrical LTD レビュー 

After a slight misunderstanding of the colour of the items I had ordered and received I can only applaud letang auto for the swift service they gave in refunding the cost of the items and accepting the return of the items. I would have no hesitation in using letang autos in the future and thankyou for a pleasant outcome

I haven’t recieved the order although the courier says it’s been delivered. I’ve complained to them but no response

Useless customer service i ordered an item 23rd september 2026 i had to keep chaseing chaseing chaseing there lies they kept saying it should be in soon the item never got dispatched because there constant lies they wasted 10 days of lies i still never got the item had a full refund please dont use this company as your items will never turn up they will fob you off with a whole load of make belive storys avoid avoid avoid at all cost

WOW - what a great team at Letang. Following a discussion with the Technical and Sales team I ordered my Thule Residence G3 Awning Room yesterday lunchtime and it arrived at 08:30 this morning. That added to the fact they also had the lowest price anywhere is fantastic.
Definitely recommend this company - I will certainly be back.

Thanks Letang Team.........

From the first phone call with Dan to the Retro fitting of the Horrex Fly Screen and the Memo Van Swing Arm was an absolute pleasure.Informative helpful and knowledgeable team.All I can say is that the 2 items I had fitted was a game changer in the Summer spending 3 weeks Cycling in France Switzerland and Belgium.Cant thank the lads enough.Would definitely do some upgrades with them again no problem at all.Brilliant

After waiting 2 weeks for an item (Thule roof tensioner) which was advertised as 3 - 5 working days the item arrived with a broken fixing. Phoned LETANG and was told to email picture of broken fixing, which I did. Then more emails requesting what was going to happen, with no reply eventually I requested to return item for a full refund. Was told it is a warrantee claim! even though I can not use the item. 4 weeks later still waiting to find out what's going to happen! LETANG have taken our money and we have since realised ( from the delivery packaging) that the item was eventually sent from another company!

I ordered a Thule backpack that was shown as in stock, with delivery advertised within 2–4 days. When I contacted the company for an update, I was told that this particular colour was not actually available and had to be ordered from the manufacturer. After some unclear communication about a possible delivery date, they cancelled my order.

The item is still shown as in stock on their website. Based on my experience, you cannot rely on the availability or delivery information displayed there.

Communicated well.

Great experience nothing was too much trouble. An excellent and knowledgeable team that go out of their way to make sure everything is perfect for you , we will now be using Letang Auto Electricals LTD for all our campervan needs.

Very helpful owner polite staff

Brilliant delivery service.

After being let down by another online store for same product who then took money then said not in stock till September.
Contacted Dan , who said yes in stock can either fit or post

I was only just over an hour away so went for fitting.
Excellent team work is all I can say , old awning removed and new fitted all within 40mins.
Thank you Dan and team
Extremely Happy
Colin

I ordered a Fiamma sun canopy as were cheapest on the internet. 4 days after the order they cancelled and returned the money. I contacted them and they told me there was an error and that price was too cheap, mmmmmm. They gave me another price (more) in which I agreed to and said I now need sending to the caravan site. They sent one to home and caravan site, this is not a small item. A casting on the leg broke, not Letang fault but the process to report a warranty is none existent. I told them which part I need from Amazon. 6 weeks later still not resolved I just bought the part myself. Wouldn't use again.

Hi I purchased a item from here that had lots of stock paid in full only to have my order cancelled not knowing why I messaged the company to see if I could resolve the cancellation but no communication so not very impressed.

Extremely poor service and unreliable delivery. I ordered a Thule Omnistor 1200 on Friday, 24 July, expecting delivery within the advertised 1–2 working days. Unfortunately, the item arrived 17 days later on Monday, 10 August—long after I had already left for my summer holiday, completely defeating the purpose of the purchase. My experience with this company was incredibly frustrating for several reasons. Zero Communication: I tried calling, messaging via Shop Chat, and messaging via the shop's WhatsApp for a week with no response. Misleading Updates: I was repeatedly promised "next-day shipment," but the shop application continuously showed the item was still awaiting dispatch / awaiting details from the seller. Deceptive Support: Customer service gave contradictory excuses. I was eventually told the system glitched because five people ordered at once, and that the item was actually shipping from a third-party supplier. If an item is fulfilled by a third party, this should be clearly stated at checkout as standard delivery times cannot be met. I am highly disappointed with the lack of communication, the false promises, and the overall poor service.

Great prices and even better service.
I will always go to their site first,
Rare business with such good service.

Brilliant!!

We had air con fitted to our moterhome . They did a great job . All clean and tidy when finished . We would highly recommend

Very poor customer service. I asked a technical question on their enquiry page, totally ignored. Then I tried through their WhatsApp option; I was told they would look into the question and never got back to me. Avoid

Overall a good experience however delivery presented an issue .. DX parcel delivery are not much better than EVRI

Great Product, Great Price , Great Service !