Leva Clinic レビュー 

62
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I've had nothing but positive experiences with Leva. I suffer from severe anxiety and depression and find the clinicians to be knowledgeable and very supportive. The app generally works fine for submi... もっと見る

5つ星のうち5の評価

A great admin team and always eager to help as much as possible. The consultants that I have spoken to have listened to me and if my regular prescription is out of stock they have always found me a... もっと見る

5つ星のうち5の評価

All correspondence with Leva clinic has been swift and easy. My consultation was really nice and I found my doctor calming and helpful. I was prescribed 30grams a month which may not be quite enough... もっと見る

企業が回答しました

5つ星のうち5の評価

My experience with the Leva clinic has been seamless. I felt safe in the hands of Doctor Bhaskar, who helped reassure me that my medication was tailor made for my needs. The clinic never pursued me w... もっと見る

企業情報

  1. 診療所
  2. 医療コンサルタント
  3. 疼痛管理クリニック
  4. 疼痛管理専門医
  5. 理学療法クリニック
  6. 専門クリニック

当該企業による記述

Leva Clinic is the UK’s first Care Quality Commission (CQC) registered online clinic for treating persistent pain. The clinic offers patients personalised care through an expert pain team of doctors, clinical psychologists, nurses and physiotherapists.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

62件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(62)

過去12か月のレビュー数: 8

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very positive experience over the last few years

I've had nothing but positive experiences with Leva. I suffer from severe anxiety and depression and find the clinicians to be knowledgeable and very supportive. The app generally works fine for submitting prescription requests - the only issue has been very minor with reminders coming in slightly early - and overall it's great to have a real-time view of approval status etc. Additionally, there have been no issues with prescriptions being written for out of stock medication which was an issue with my previous clinic. Overall, highly recommended.

2026年8月10日
自発的なレビュー
5つ星のうち5の評価

A great admin team

A great admin team and always eager to help as much as possible.
The consultants that I have spoken to have listened to me and if my regular prescription is out of stock they have always found me a different one that suits me.
I would highly recommend this company. 🤘🏻🤘🏻

2026年7月16日
自発的なレビュー
5つ星のうち2の評価

Although I cannot fault the actual…

Although I cannot fault the actual supply of medication, I am however extremely upset by the fact that when I needed help advice and support for what I believe to be an adverse reaction there was none. I tried sending emails ringing leaving messages when someone did come back to me. They told me they were going to email a doctor for advice but no one came back to me and when you press the option is the only one that’s answered straight away is if you would like to become a new customer the other two options are just answer machine machines. I wasn’t asking for urgent medical help. I was asking if the side-effects and symptoms I was experiencing were as a result of the medication just some reassurance would’ve done cause it was an extremely frightening experience. I was left with ChatGPT and had to figure it out by myself would not use them again.

2026年6月19日
自発的なレビュー
5つ星のうち5の評価

The customer service is amazing

The customer service team, particularly Cheyanne, is/are extremely helpful and efficient. Cheyanne is committed to making the process so much easier and nicer for the customer and this is exactly what you need in a service like this and I really appreciate it!

2026年6月16日
自発的なレビュー
5つ星のうち5の評価

Excellent Onboarding Experience and Supportive Care

I’ve recently completed onboarding and received my first prescription from Leva Clinic, and the experience has been excellent so far. The service has been professional, supportive, and very well organised throughout.

Dr Camilleri was fantastic, thorough, knowledgeable, and clear in explaining all the treatment options available to me. I felt properly listened to and fully informed before making any decisions.

Although I’m still early in my journey with the clinic, the on boarding and initial prescription process has been smooth and reassuring. I’m very pleased with the care and support I’ve received so far.

2026年2月22日
自発的なレビュー
5つ星のうち4の評価

Fibro fighter

I have been with leva for over a year and they were great every step of the way. Having semi frequent check ins with a pharmacist or doctor were always positive. I was always listened to and heard out completely. All questions were answered and overall everything went very smoothly! I have emails for every check in and invoice, and the app was super easy to navigate. When the app failed I could email and I was promptly replied to with instruction or explanation.

My only complaint is the pricing of these check ins and reviews as id be paying £240(£120 for flower, and £75- £99) every three months for a medication review. This just isn't sustainable for me but it may work for you! I've recommend Leva to anyone I could, and will continue to do so.

2025年11月13日
自発的なレビュー
Leva Clinic ロゴ

Leva Clinic からの回答

Hi Alex,

Thank you so much for taking the time to share such a thoughtful review. We’re genuinely grateful that you’ve trusted Leva for over a year, and it means a great deal to hear that your check-ins, support from our clinical team, and overall experience with the app have felt positive and reassuring. Knowing you felt listened to and well cared for is exactly what we aim for.

We also really appreciate your honesty about the cost of reviews. We understand that ongoing affordability is essential, and your feedback helps us improve. We’re actively reviewing our pricing structure to make long-term care more sustainable while maintaining the high standard of clinical support you’ve experienced.

If your circumstances change or if we can help in any way in the future, please don’t hesitate to reach out. We’re always here to support you.

Wishing you all the best,
The Leva Team

5つ星のうち5の評価

The Dr explained things well

The Dr explained things well. I am only on day 3 on small nightly dose but already feeling a big reduction in pain & huge improvement in sleep quality. I don't think my dose will have to go up much to get things under control!

2025年9月6日
自発的なレビュー
5つ星のうち5の評価

Seamless

My experience with the Leva clinic has been seamless.
I felt safe in the hands of Doctor Bhaskar, who helped reassure me that my medication was tailor made for my needs. The clinic never pursued me when I took a break and didn't bombard me with marketing emails. I found them professional and they always responded to questions promptly. I feel like I am dealing with the best in their field. The medication was also of a very high standard. Thank you!

2025年6月5日
自発的なレビュー
5つ星のうち1の評価

Has to be worse medical clinic

Has to be worse medical clinic . I have had to wait 6 weeks sometimes 7 weeks before I got my regular " monthly " prescription. Medicine out off stock and not be informed your meds not available, happens alot . Then if you want to speak to consultant, you have to pay again , even though its not your fault your meds are out off stock or wrong . In my opinion ADVOID

2024年10月24日
自発的なレビュー
Leva Clinic ロゴ

Leva Clinic からの回答

Dear Bill,

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and the frustration this has caused.

We understand how important timely access to your medication is, and we sincerely apologise for any delays or lack of communication you’ve experienced. Our team is actively working to improve prescription turnaround times and ensure better stock visibility and patient updates.

We also take your comments about consultation fees seriously. If there has been an issue on our side, we’d like the opportunity to look into it and make things right.

Please reach out to our support team at patients@levaclinic.com with your details so we can investigate and assist you directly.

Best regards,
The Leva Clinic Team

5つ星のうち1の評価

Terrible

Rude Doctors who clearly don’t care about you. The only good thing about the clinic is they have seemingly replaced their entire admin team with one person who has been more helpful then anyone else put together

2024年12月9日
自発的なレビュー
5つ星のうち1の評価

Appalling customer service

Appalling customer service. Arranging a follow -up appointment is virtually impossible. Trying to speak with someone in person is even more difficult. On top of these problems they somehow managed to send the wrong prescription to the pharmacy, which is most concerning. Based on my experience, I would recommend people try one of the many other clinics offering the same service. The last thing anyone suffering from persistent pain needs is to have to try and deal with an organisation that is impossible to contact.

2024年10月11日
自発的なレビュー
5つ星のうち1の評価

Non-Consultation

I registered and provided all my medical records as requested along with the £99 fee for the initial consultation.

My consultation was booked and confirmed. I cancelled other appointments to be at this appointment and showed up to the consultation on time but the consultant didn't show up.
After waiting for about 10 mins, I rang the number registered on the site numerous times but the phone just rang then give me a useless automated message.

The service is not cheap with a £99 initial consultation fee then the cost of the medication. There seems to be a lack of patient care, communication and consideration at the beginning of this journey which has left me feeling pessimistic about dealing with Leva Clinic going forward.

2024年9月20日
自発的なレビュー
5つ星のうち5の評価

Life is better

I am pleased to report that the treatment prescribed by Leva has had a significant positive impact on my well-being. Within a week of commencing the treatment regimen, I have experienced a marked improvement in my anxiety and depression. Additionally, the pain in my joints has diminished, allowing for increased mobility and freedom of movement. As a result, I now wake up each morning with a renewed sense of optimism and the ability to engage in a wider range of activities.

2024年7月19日
自発的なレビュー
5つ星のうち5の評価

Amazing all round

This is my first time using Leva clinic. It’s been an amazing experience from the beginning and it’s so easy to use. I highly recommend using Leva to everyone

2024年6月3日
自発的なレビュー
Leva Clinic ロゴ

Leva Clinic からの回答

Thank you very much for providing your feedback, Kerry Ann!

We're so pleased to hear that you've had an amazing experience and found our services easy to use.

Should you need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.

Leva Clinic Team

5つ星のうち5の評価

It ist early on my treatment but good…

It ist early on my treatment but good results are already happening. I feel sad that I had to wait so long 😩 to find my way to leva clinic as nobody recomended and I have being in chronic pain 😢 for a long time so thank you leva clinic for working so efficient and incredible supportive during my journey. And the incredible information and help with managing my pain .I wish many other people like me in the future have the access to you

2024年6月1日
自発的なレビュー
Leva Clinic ロゴ

Leva Clinic からの回答

Thank you so much for your lovely review, Isabella!

We're thrilled to hear that your treatment is showing positive results so far! 👏

We're here to support you throughout your journey. If you have any questions or need additional information, please don't hesitate to reach out to our team.

Leva Clinic Team

5つ星のうち5の評価

The consultant was really nice

The consultant was really nice, the medication came very quickly and is very good quality.
It’s early days but very happy so far.
If I’d realised it would be so easy I would have done it years ago.
Just great not to have to worry about getting into trouble when all I need is my medication.

2024年4月13日
自発的なレビュー
Leva Clinic ロゴ

Leva Clinic からの回答

Thank you for sharing your feedback with us, Paul!

We're delighted to hear that your treatment is going smoothly with us.

Please be assured that we're here to support you every step of the way. If you ever need any assistance, please do not hesitate to contact us.

Leva Clinic Team

5つ星のうち5の評価

Leva best clinic

I was with another clinic, and although the medication helped enormously, the other clinic was hopeless at ensuring prescriptions on time. As a result my treatment was less effective. Leva and Curaleaf have been brilliant, script notifications and medicine arrives in time. Has resulted in a huge improvement in how my pain, anxiety and depression has decreased.

2024年3月8日
自発的なレビュー
Leva Clinic ロゴ

Leva Clinic からの回答

Thanks for sharing your feedback with us, Carrie!

It's wonderful to hear that you've noticed a significant improvement in managing your pain, anxiety, and depression.

Ensuring that our patients receive their prescriptions on time and providing reliable support is always our top priority. If you ever need anything, please don't hesitate to contact us. We're here to support you every step of the way.

Leva Clinic Team

5つ星のうち5の評価

It's early days yet

It's early days yet, the consultant was pleasant and friendly.
She listened to my concerns and needs.
The prescription came as promised and I am feeling a little bit more relaxed.
Will discuss any other concerns at my next consultation.

2024年3月8日
自発的なレビュー
Leva Clinic ロゴ

Leva Clinic からの回答

Thank you so much for providing your feedback, Clive!

We're delighted to hear that you found our consultant to be friendly and attentive in listening to your concerns and needs. Should you need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.

Leva Clinic Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報