Leva Clinic レビュー 

Easy and helpful great service for people who need it the most

Leva have been my pain managment clinic for nearly two years. They have been consistently helpful, friendly and clear. There have been no problems I can recall and they reply very quickly to any contact. Thoroughly recommended and worth every penny for their service. I have no intention of using anyone else for pain management.
Keep up the good work Leva!

Since i became a patient with Leva Clinic, my life has improved ten fold. Not only do i get the correct medication to manage my cronic illness and constant pain, but i get the support i need too.

During my 3 monthly reviews, I am listened too and my requirments are met. I genuinely could not be happier.

Thank you Leva!

I have mixed feelings.

It used to be good customer support but that has got worse

Prescriptions are not done on time and sent off late to pharmacy.

Mistakes are made constantly in communication between the clinic and myself.

Not sure what has changed but the service is really bad now from what it was before.

It takes about 2 weeks from asking for a prescription to getting it. That is if there are no stock issues which there is every month.
Stock isn't their fault, but bad communication is.
Slow to contact people about stock if they contact you at all without chasing.

Delays from asking for a prescription to the doctor signing it, to you sending it off need to be sorted.

Why can't another doctor sign prescriptions? Surely for repeat anyone can sign! Doesn't have to be once a week when the doctor comes in! That is really bad!

And finally, the follow up fees are too high. £99 every 3 months for a 3 mins appointment just so I can get a repeat prescription is too much.
That is an outrageous cost.

This is my updated review as over the last 4 months, service has been terrible!

Prescriptions sent late to pharmacies so you don't get your medication until a week or two late even if you ask a week in advance.

I request a week in advance and then it still takes 2 weeks to turnaround recently.

I know when I used to deal with Sarah it was fine. This is just since Petra. Not blaming Petra of course, just saying change happened and for the worst somewhere.

I never get a prescription on time anymore and it is my medication!
1-2 weeks late is normal now which is disappointing.

I hope this can be sorted as it is really poor now that prescriptions are so late.

It is not the delivery part either, it is from asking for a repeat to them sending it off and the pharmacy receiving it. The whole asking for repeat prescriptions part is slower than ever before.

I really hope to changes for the better again.
I will change my review when it does.

Poor, chaotic service from the outset - inadequate process of determining suitability for trial before having to pay £199 to be told I wasn't suitable in the first seconds, then no follow up with prescription or appointment. They didn't send me any details of the 'free' pain management programme. Made my headache worse rather than better

The team at the Leva Clinic have shown exemplory care and professionalism during my time at their clinic. I was initally worried about starting with Leva, however the process was seemless and the amazing admin team went above and beyond to insure a smooth transition between clinics.

I have lived with chronic pain for over 13 years and during my time have seen many pain clinicians, healthcare specialists and consultants. Yesterday was the first time I have left an appointment feeling validated, accomplished, and capable of tackling the challenges and goals I have set for myself. My Dr recognised where I was in my pain journey, and offered insight and advice on how to tackle these goals.

My doctor was knowledgable about my condition and took time to learn how it uniquely impacted me; not only in my present but in the past too. She took any concerns I had about medication and use, and framed it in a way that addressed my concerns and educated me on effecitve pain management for my condition. I am looking forward to working with them again in the future. Thank you again!

The experience I've had with Leva clinic so far has surpassed my expectations
Admin alone is brilliant responding within a few hours if that to any emails I send and have kept me updated

I had my first appointment just over a week ago with someone from LEVA clinic then again today with Dr Charlotte Small who was highly knowledgeable in my illnesses which sadly some NHS doctors have to ask what it is yet Dr Small really knew her stuff which gave me full confidence in her treatment with LEVA clinic

I feel very fortunate I came across this clinic as you can tell they genuinely care about their patients and their goals to get you feeling much better

This may seem expensive but the service you receive is second to none.

I can't thank the staff and doctors for their time dealing with my case and it's breeds hope that I finally found someone who wants to listen and doesn't dismiss my symptoms and gave me time to get my words out which sometimes get muddled up due to Neurological issues

I've been under several NHS specialists all that gave me the typical their is no cure or medications for the illnesses you have and then my pain dismissed and discharged or even treated like a drug seeker

The frustration led me for further answers on a solo journey fighting as my own advocacy and sometimes begging and pleading for help and pain relief.

If your feeling like this then please get in touch with the doctors at LEVA clinic because like myself you will feel like you've won the medical lottery I feel like I have hope and faith something I've lacked for so many years.

I'm so greatful and smiled today which I haven't been able to do in weeks through hopelessness....Thank You Dr Small and your amazing team I'm excited to work with you all in the future and to feel the benefits of all your hard work and dedication

I’m delighted by the service offered by Leva - something that has been sorely lacking in the pain space until now. The team are all experienced pain specialists, but most importantly are kind, compassionate and empathetic. Having access online to specialists without waiting lists, long travel times etc makes a huge difference. Thank you!

I've had such a great experience with Leva Clinic and am so grateful for this amazing innovation. I would highly recommend trying Leva Clinic to anyone who suffers from chronic pain, the whole team is incredibly understanding and very experienced in dealing with pain conditions.

Leva Clinic's online pain management service has been amazing in its ability to provide relief to patients with chronic pain. The personalised programmes have worked wonders and the staff are very responsive and helpful.

I came across Leva clinic online and saw the pain management programme offered.
It is a fully digital which is great (especially with covid), and the programme itself is well structured with really helpful bespoke advice. The team of clinicians are very professional and are experienced in helping patients living with chronic pain. I am very grateful for how much they have helped me!
Thank you Leva Clinic!

From my first contact with Leva Clinic I found the team members to be very open and easy to talk to.
They offer a personalised approach to target pain treatment and you are able to speak with different team members to support you in different ways.
The professionals have a long experience in managing pain conditions and they have carried this to create this new online platform.
I would definitely recommend trying Leva Clinic to someone who needs a new approach to pain management.

Leva Clinic is a very innovative idea. It is the first one I have come across online, and it’s a fully digital service for chronic pain.
The approach to treatment is individualised, as from the first communication with the clinic you are able to thoroughly go through your history and have time to fully explain the story.
The team members I have spoken with are all very understanding and helpful.
Overall, an excellent service.

I have long been a doubter of online pain management services in their ability to create personal relationship between the patient and clinician. However, long waiting times on the NHS and with increasingly worse pain left me no choice but to turn to Leva Clinic. My experience with Leva Clinic has been nothing short of remarkable. I have a team of clinicians at Leva looking after me, who are incredibly sensitive to my specific needs. Access to the clinic has been extremely quick (within 48 hours) which has gone a long way to reduce my anxiety which has contributed to my condition. The staff are extremely knowledgeable and are very keen to pass this to their patients in the form of an app which has been designed to help me understand my pain better. Overall, a great idea and delivered very well!

I have been suffering from chronic pain for over 25 years. When I contacted Leva Clinic Pain Management services, it was straightforward to register on their website and receive an appointment with a clinical team within 48 hours. I had one-to-one sessions with a psychologist and a physiotherapist; they provided me with a tailored pain management programme in dealing with my chronic pain. The suggested light physical exercises and mindfulness were beneficial tools to manage my flare-ups. The Clinic also offers an online App to help manage chronic pain. I found this is very easy to navigate, and it’s full of helpful advice. As you complete the individual modules, you begin to learn how to manage your flare-ups. I found the whole experience at the Clinic helpful and supportive of my condition.

Really lovely and welcoming staff, made me feel so at ease when discussing any issues I had and I always felt like they were listening to me. I've made huge progress in such a short amount of time and can't wait to keep building on this.Highly, highly recommend!

just want to say how amazing this clinic is. the app which i first used made so easy to use. was a great tool in helping with my back pain. I then decided to talk to one of their clinicians, I spoke to a lovely nurse called Jane. She went through different options for pain management and made me feel acknowledged and understood. I would recommend to everyone who has suffered with pain for a long time. I myself have been suffering with back pain for over ten years and had injections in my spine , which worked for a few months, I've also had painkillers and acupuncture. This clinic has given me the tools to live with the pain and manage it better.