Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Package arrived as expected, my new floor mats for my 2014 Lexus GS350 were flawless. Price was better than I could get on eBay. Great overall experience.
Made the mistake of allowing a tire dealer to put replacement wiper blades on my car when they replaced the tires. The replacements looked terrible and didn't work well. Should have found LexusPartsNo... もっと見る
On July 1, 2026 I ordered 9 parts through the LexusPartsNow.com website of this company. The order included 2 Intake manifold gaskets. When my shipment arrived, the box only contained 1 intake manifol... もっと見る
企業情報
当該企業による記述
Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
当該企業による記述
連絡先
4.2
ほぼ満足
688件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shipped fairly quickly and the parts…
Shipped fairly quickly and the parts have always been correct.
Great prices too.
2025年12月24日
Great transaction!
2025年12月1日
fraudulent company
One day I ordered three items. For two of them, I received a notice stating the delivery date was undetermined. I then received confirmation that the transaction would proceed only for the item with a confirmed delivery date. After that, I inquired about the delivery date but was ignored, and the order was canceled without my consent. To make matters worse, I haven't received a refund. When I contacted them about the issue, they blocked my IP address.
2025年11月28日
自発的なレビュー
My order was significantly delayed
My order was significantly delayed. Now trying to return it but experiencing lots of issues and obstacles. I cancelled the order before it was delivered but they rejected to cancel it and said I need to wait until delivered. Now they rejected return and I filed for exception. PS. They rejected the exception. Also their system shows delivery date not a shipping date. They did not notify me far in advance about such significant delay. Also I reached them the day before they shipped it and the same day I heard about the delay. They breached contract/delivery date but when I cancelled the order because of it, they rejected return!
2025年11月27日
自発的なレビュー
LexusPartsNow.com からの回答
Thank you for your feedback.
Unfortunately, orders cannot be cancelled after shipped. Per our return policy we cannot proceed with your RMA due to the part being an electrical component. Lastly, our system notifies our customers an estimated ship date if there were a delay, not arrival date.
Please refer to our return policy below. Again, we apologize for the inconvenience.
www.lexuspartsnow.com/service/lexus-return_policy
Lexus IS350 headlamp fitment issues
I recently ordered a couple new headlamps for my 2007 Lexus IS350. The car I have has the AFS lights but I did not know this at time of purchase. As such the lights that I received did not fit ( my car is the Fsport sedan) . I called and Mike quickly processed the return shipping label. They unfortunately mistakenly charged me a restock fee which after calling they resolved. It was half on me for not providing my vin and half on them for not noting this in their product descriptions.
I would definitely do business with them again in the future.
2025年12月18日
自発的なレビュー
Bad customer support
Bad customer support. Gave me the run around for a month seeking assistance with parts. RMA policies that leave you stuck with brand new parts. Package arrived in old cookie box. Overall sketchy experience and I have found one their competitors (very easy to find online) to be more helpful, professional and better packaging for items.
2025年12月8日
自発的なレビュー
LexusPartsNow.com からの回答
Thank you for your feedback.
We’re sorry to hear that you feel this way. To clarify, our products are genuine OEM items sourced directly from the original factory, not knockoffs or replicas. We understand there’s a lot of misinformation out there, but we stand by the authenticity and quality of everything we sell.
We appreciate your feedback and will continue to uphold the standards our customers rely on.
Excellent service!
I received the correct parts the first time! My part was very quickly shipped and well packed! Thank you!
2025年11月26日
Arrived as described and fit perfectly
2025年11月26日
My service writer was courteous helpful and explained everything that I needed to know. This was my first experience at your service department and I was impressed.
First experience at your service department and it was a good one.
2025年11月26日
No issues with shipping and handling…
No issues with shipping and handling nor the parts not fitting correctly. Awesome!
2025年11月26日
THE RELENTLESS PURSUIT OF EXCELLENCE
Lexus is STILL in the relentless pursuit of excellence.
2025年11月26日
I received the right parts at a great…
I received the right parts at a great price. I definitely will be a regular customer from now on for my Lexus parts.
2025年11月26日
Extremely fast shipping and excellent service
Extremely fast shipping! I would definitely buy parts from them again
2025年11月26日
Fit perfect and was well communicated…
Fit perfect and was well communicated upon arrival
2025年11月26日
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