Lexus Woodford is in itself a superb advert for the Lexus range of cars, and well worth my journey along the M25 to get there. The staff I have met during my recent first purchase of a Lexus, hav... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Lexus Woodford is in itself a superb advert for the Lexus range of cars, and well worth my journey along the M25 to get there. The staff I have met during my recent first purchase of a Lexus, hav... もっと見る
企業が回答しました
National Recall re Fuel Vent Tube, main dealer is quite a way from me so I had arranged a courtesy car but when I arrived I asked if they could do the job immediately & save me møre travelling back n... もっと見る
企業が回答しました
been trying to book a service I called so called lexus over 8 times today they keep passing the buck no one there has any knowledge or experience seems like they just employ any body , no one ev... もっと見る
企業が回答しました
Fantastic buying experience from great staff ! Viki Peter Simon and the Manager Louis ... great coffee too ... a friendly family type of approach nothing is too much of a problem and all bases covered... もっと見る
企業が回答しました
Explore a life of luxury with us here at Lexus Woodford. Lexus Woodford was born in the year 2000, almost a decade after Hills Motor Group’s first dealership Hills of Woodford Toyota. Since, Lexus Woodford has triumphed reflecting luxury, performance and reliability in both our products and customer service. Being a family run business we can assure you that you can have the confidence in the quality and personalised service you’ll receive when visiting our centre. Onomotashi is our benchmark here at Lexus Woodford. Translated, Onomatashi is a Japanese term used to represent the act of providing detailed service in a variety of ways to allow guests to spend a relaxing and memorable time by putting customers first which is exactly what we aim to deliver to all of our customers visiting our centre.
536-564 High Road, IG8 0PR, Woodford Green, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I always enjoy my trip to Lexus Woodford👍the front reception make me feel welcome, particularly, Tracy Clark always asking about my day and how things are while preparing a very nice latte. Thank you for your custom.

Lexus Woodford からの回答
Good customer service and always helpful. Tracie Clarke is always friendly and professional.

Lexus Woodford からの回答
Very nice, polite and considerate staff at Lexus Woodford. Special thanks to Poppy Walker - sales representative!!!

Lexus Woodford からの回答
I visited Lexus last Thursday to have tailored security protection plates installed to enhance the safeguarding of my RX Lexus, and I couldn't be more pleased with the exceptional service I received. The experience was truly outstanding, thanks to the remarkable customer service and, most importantly, the outstanding attention I received from Tracie Clark.
Tracie went above and beyond to ensure my visit was not only productive but also as comfortable as possible. Her dedication and professionalism left a lasting impression on me. I would like to extend my sincere gratitude to Tracie Clark and the entire Lexus team for their wonderful service. It's clear that they are dedicated to providing top-notch service and making their customers feel valued and well taken care of.
I highly recommend Lexus to anyone looking for both exceptional vehicle services and a customer-centric approach. Thank you once again for a fantastic experience.

Lexus Woodford からの回答
Amazing service by the team. Came for a wedding in the area and had a punctured tyre. They treated us really well even though that was not our local Lexus Centre. Special thanks to Tracie Clark

Lexus Woodford からの回答
Cannot knock the service from all the staff. I used to get the curtesy car, but now drop the car off & wait in the showroom.
Reason for this is their efficiency & the excellent aftercare care service both from Jeremy Forester & Tracie Clark who ensures I’m well looked after.

Lexus Woodford からの回答
Poppy Walker, We would like to thank you very much in helping us choose our car, and sorting out the minor things we were concerned about.
Poppy went out of her way to ensure that everything went smoothly on the day of collection and was excellent at demonstrating to us all the features with her colleague Marisa Spence.
Thanks again
Nisha

Lexus Woodford からの回答
Excellent service as always. Have been dealing with this branch for over 6 years and Tracie at reception is always a pleasure to speak with. Anna always helps me find a new car for me and my wife and she's very considerate of our budgets and after service as well. Thank you!

Lexus Woodford からの回答
Tracie Clark is very helpful with all customers who arrive for either purchasing a new vehicle or for their car service and MOT while they wait. She will always keep checking on you if you would like Tea/coffee or water. Thank you for your hard work.

Lexus Woodford からの回答
There's alot to learn & decide on when buying a new car. We were fortunate to be assisted by Poppy Walker who was patient & willing to spend time explaining the many features & workings of the new car. Also impressively, Poppy was happy to refer to her Manager if she was unsure of an answer.Also, nice to receive follow up contact from Poppy after we'd bought our new car.

Lexus Woodford からの回答
Lucy Keeny was wonderful, helpful with attention to details, thereby I could deal with everything within a shorter span of time! The hospitality and welcome by the receptionist, in particular Tracy - Host, was excellent. We look forward to continuing our relationship with Lexus Woodford
MA Raquib, and
Mrs RS Raquib, plus
Rimo Raquib

Lexus Woodford からの回答
Marisa it was great meeting you
Thank you for the wonderful experience

Lexus Woodford からの回答
Fantastic attention paid to both of us.Mariss⁰a & Ty treated us with respect & tons of patience.We returned to the showroom as our phones wouldn't link to the car.Once again they were friendly & attentive.Cai was asked to assist in setting up the connected services.He was also friendly & helpful.10 out of 10 for all three!

Lexus Woodford からの回答
Wonderful service... Erol and Marisa were so helpful and very friendly . They spent time with us, telling us everything we needed to know about our new car

Lexus Woodford からの回答
Lexus have been okay throughout the porches, but by far the most amazing part would have to be the hand over. You’ve truly struck gold with Marisa, she was extremely patient and thorough in each and every explanation. Thank you for taking the time to help me get up to speed!

Lexus Woodford からの回答
Marisa has been extremely helpful and friendly and has made the handover of my new car very pleasant

Lexus Woodford からの回答
I picked up my new car yesterday and was seen by Erol and Marisa they were both excellent, friendly, efficient and had a brilliant knowledge of the car. First class service!

Lexus Woodford からの回答
I was seen by Marisa Spence who inducted me to my new car. She made me very welcome and gave a very thorough information about my new car. I have been a happy customer.

Lexus Woodford からの回答
Poppy was brilliant at showing me all the features of the new electric car. She was very instrumental in helping me to find a suitable LEXUS vehicle that was ideal for my needs. It was a pleasure dealing with her and her other colleagues namely Merisa and Simon. I would highly recommend Lexus Woodford for a good customer service.

Lexus Woodford からの回答
Great service all round, very comfortable and pleasant experience. Particular thanks to Tracie, who was first class.

Lexus Woodford からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。