Lexus Woodford レビュー 

259
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Lexus Woodford is in itself a superb advert for the Lexus range of cars, and well worth my journey along the M25 to get there. The staff I have met during my recent first purchase of a Lexus, hav... もっと見る

企業が回答しました

5つ星のうち5の評価

National Recall re Fuel Vent Tube, main dealer is quite a way from me so I had arranged a courtesy car but when I arrived I asked if they could do the job immediately & save me møre travelling back n... もっと見る

企業が回答しました

5つ星のうち1の評価

been trying to book a service I called so called lexus over 8 times today they keep passing the buck no one there has any knowledge or experience seems like they just employ any body , no one ev... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic buying experience from great staff ! Viki Peter Simon and the Manager Louis ... great coffee too ... a friendly family type of approach nothing is too much of a problem and all bases covered... もっと見る

企業が回答しました

企業情報

  1. 乗り物・運輸

当該企業による記述

Explore a life of luxury with us here at Lexus Woodford. Lexus Woodford was born in the year 2000, almost a decade after Hills Motor Group’s first dealership Hills of Woodford Toyota. Since, Lexus Woodford has triumphed reflecting luxury, performance and reliability in both our products and customer service. Being a family run business we can assure you that you can have the confidence in the quality and personalised service you’ll receive when visiting our centre. Onomotashi is our benchmark here at Lexus Woodford. Translated, Onomatashi is a Japanese term used to represent the act of providing detailed service in a variety of ways to allow guests to spend a relaxing and memorable time by putting customers first which is exactly what we aim to deliver to all of our customers visiting our centre.


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4.1

ほぼ満足

TrustScore 5段階評価の4

259件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 75%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(259)

過去12か月のレビュー数: 17

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Stunning Service and Aftercare!

Great Atmosphere in that dealership!
I was given a Great and Speedy Service.
In Particular Ashif Perwaiz in Service was great, kept us up to date with the progress of our Vehicle and help set up a service plan for our car.
Thank you Ashif and Lexus Woodford !

2023年6月8日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

5つ星のうち5の評価

I recently had the pleasure of…

I recently had the pleasure of purchasing a car from here, and I can't say enough positive things about my experience with the incredible car salesman, Cai Lin. From start to finish, he went above and beyond to ensure I had the best car buying experience imaginable. He evidenced an impressive depth of knowledge about these luxury cars and then proceeded to guide me towards the perfect car pursuant to my needs. His expertise and attention to detail were second to none, making the entire selection process smooth and enjoyable. Cai's approach serves as a testament to the Lexus Woodford showrooms commitment to customer satisfaction. If you're a total novice about cars, like me, and need someone to quite literally hold your hand through the process, you won't get a better showroom than this.

2023年6月8日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Hassan,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

5つ星のうち5の評価

Erol

I have dealt with Erol throughout my dealings and purchase. Lovely man. Great manner and sense of humour. Always available for help and support. Many thanks

2023年6月9日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Andrew,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

5つ星のうち5の評価

Prompt and attentive care from…

Prompt and attentive care from Charlotte and Tracie. Thank you

2023年6月7日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

5つ星のうち5の評価

Wonderful service from Lexus Woodford

Wonderful service from Lexus Woodford. Az made sure everything was perfect!

2023年6月6日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Priti,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

5つ星のうち5の評価

Excellent customer service …

Excellent customer service especially by Tracie and Charlotte.
They went out of their way to make sure we got everything that we needed. Very helpful and friendly staff. We will definitely be visiting again.

2023年5月31日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Hi Aysha,

Many thanks for your 5 star review and rating, this is very much appreciated and we look forward to seeing you again soon,

Kind regards,
Lexus Woodford

5つ星のうち5の評価

Great customer service

Great customer service. Went in for a service and MOT. Ashif and Tracie were very friendly and helpful. Also, Ashif was knowledgeable and very professional. They offered beverages whilst I waited, and Ashif answered any questions asked

An all-round good experience.

Dean A.

2023年5月26日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Dean,

Thank you for your review and 5 star rating.

Kind regards

Lexus Woodford

5つ星のうち5の評価

Thank you to Emma

Thank you to Emma, Tracie and the vehicle service team. They were very helpful, supportive and professional when I took my car for servicing

2023年5月12日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Pamela,

Thank you for your review and 5 star rating.

Kind regards

Lexus Woodford

5つ星のうち5の評価

Ashif was very helpful while I was at…

Ashif was very helpful while I was at the dealer today. He was able to explain effectively to me what he will be doing which I found very helpful

2023年5月11日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Customer,

Thank you for your review and 5 star rating.

Kind regards

Lexus Woodford

5つ星のうち5の評価

Ashif thank you for taking care of me

Ashif thank you for taking care of me. The Vechical health check was great pointing out other issues. Also much appreciated in squeezing the extra work in while I waited

2023年4月26日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Alex Bell,

Many thanks for the 5 star review, it is very much appreciated and we look forward to seeing you again soon,

Kind regards,
Lexus Woodford

5つ星のうち5の評価

Nobody likes taking their car in for a…

Nobody likes taking their car in for a service you know its going to cost but my experience at lexus woodford has always been warm, welcoming and coffee and biscuits fuelled by the lovely Emma Jukes and Tracie Clark a business thrives on its welcome so I pay up ans say thank to E & T

2023年4月21日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Victor,

Thank you for your kind review and 5 star rating.

Kind regards

Lexus Woodford

5つ星のうち5の評価

Asif was friendly and explained me…

Asif was friendly and explained me everything in detail regarding the service. I will highly recommend dealing with him

2023年4月19日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Zaheer,

Thank you for your kind review and 5 star rating.

Kind regards

Lexus Woodford

5つ星のうち5の評価

Asaf

The customer service was extremely good, very helpful and overall very impressed with their work.

2023年4月11日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Customer,

We would like to thank you for your kind words and 5 star rating, this is much appreciated and we look forward to seeing you again soon,

Kind regards,
Lexus Woodford

5つ星のうち5の評価

Get yourself a Lexus…

I just love Lexus their customer service has always been above my expectation. Every time I change my car I keep going back to them. I have just had a service done and Az was spectacular. Love Lexus can’t wait to come back to see you guys …as for the cars they are amazing

2023年4月5日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Customer,

Hope you had a great Easter weekend, we would like to thank you for your kind words and 5 star rating, this is much appreciated and we look forward to seeing you again soon,

Kind regards,
Lexus Woodford

5つ星のうち5の評価

Ashif perwaiz

Az, was very helpful and explained everything very clearly.

2023年4月5日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Muro,

Thank you for your review and 5 star rating.

Kind regards

Lexus Woodford

5つ星のうち5の評価

Took my old RX in because of a…

Took my old RX in because of a suspension sensor issue. So, diagnostic flagged what we suspected was the issue, replaced one sensor but unfortunately this did not resolve the issue. The service team manager and her team, especially Ashif could not have been more helpful, they sorted me out a courtesy vehicle at very short notice to make sure I was mobile for the weekend. Frustratingly the part required is on back order and won’t arrive for a few weeks, really not their fault, but again they showed real care and consideration for me as their customer. Yes, main dealers do cost more than other local repair shops, but, my bad was asking a local repair shop to do a basic thing for me and I suspect that because of their lack of knowledge, they may have caused the issue that I now have to resolve. Very much a false economy! The team at Lexus Woodford have made the whole experience a lot less stressful than it could have been.

2023年4月4日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Paul,

Thank you for your review and 5 star rating.

Kind regards

Lexus Woodford

5つ星のうち5の評価

Fantastic service provided by Mr Asif…

Fantastic service provided by Mr Asif kept me upto date on my service of the car.
Definitely coming back !

2023年4月3日
自発的なレビュー
Lexus Woodford ロゴ

Lexus Woodford からの回答

Dear Customer,

Many thanks for your kind words and 5 star review, it is very much appreciated and we look forward to seeing you again,

Kind regards,
Lexus Woodford

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