Leyadoll レビュー 

Leyadoll からの回答

2026年2月5日

Hi Mahnaz😊💛

Thank you so much for your beautiful review and kind words!

We’re truly delighted to hear that you love the personalized Leyadoll and that the book feels soft, beautiful, and full of sensory discovery for your grandbaby ✨

It means the world to us to know our book has become a special part of your family’s moments. Thank you for taking the time to share this with us 💛

Leyadoll からの回答

2026年2月4日

Hi Tammy😊💛

Thank you so much for your wonderful review!

We’re truly delighted to hear that your experience was great from beginning to end and that the tracking updates and packaging met your expectations ✨

It means the world to us that you find the doll so adorable, and we’re honored to be part of your granddaughter’s growing collection.

We can’t wait to welcome you back again soon 💛

Leyadoll からの回答

2026年2月2日

Hi there 😊💛

Oh my goodness — thank you so much for this absolutely heartwarming review! 🥰

We’re truly thrilled to hear how much you love the doll you chose for your new granddaughter. What a beautiful gift — a little best friend she can grow up with for years to come ✨

It also means so much to us that you noticed the softness and sweet design, and we’re so happy your order arrived quickly!

Thank you again for your kind recommendation and support. Your words truly made our day 💛

Leyadoll からの回答

2026年2月2日 に更新

Hi Laura😊💛

Thank you so much for your lovely review! 🩷

We’re absolutely delighted to hear that your granddaughter loves her new A Berry Special Day cloth book. What a sweet and meaningful gift for her early learning moments ✨

It truly makes us so happy to know you found it to be such a beautiful book for baby.

Thank you again for your kind support — we’re honored to be part of her little world 💛

Leyadoll からの回答

2026年1月26日

Muito obrigada pelas suas palavras tão carinhosas 💛
Ficamos imensamente felizes em saber que adora os produtos da Leyadoll e que valoriza tanto a qualidade quanto a possibilidade de personalização. Saber que os nossos produtos são escolhidos como presentes especiais para crianças significa muito para toda a nossa equipa.

Agradecemos também por reconhecer a causa que apoiamos — é uma parte muito importante da nossa missão. Obrigada por confiar na Leyadoll e por fazer parte da nossa comunidade 🤍

Leyadoll からの回答

2026年1月26日

Hi there, thank you for sharing your experience with us. We’re truly sorry for the distress this situation caused you and your daughter. We completely understand how upsetting safety concerns can be, especially when it involves a child.

We take your feedback regarding the personalization peeling and the potential safety risk very seriously. Children’s safety is always our top priority, and this is not the experience we want families to have with Leyadoll.

Regarding communication, our records show this order was placed in October, and the only message we received from this email address was sent earlier today. Our team responded as soon as it was reviewed. We also understand that emails can sometimes be affected by spam filters or technical issues, and we’re happy to assist further.

We genuinely hope to have the opportunity to look into this properly and make things right. Please feel free to contact us via our official customer service email so we can prioritize your case.

Thank you again for your feedback — we truly value it and remain committed to improving and keeping children’s safety first.

Leyadoll からの回答

2026年1月21日

Hi there, thank you for taking the time to share your experience with us. We’re truly sorry to hear that the personalization did not meet your expectations, especially as this doll was meant to be a special gift for your granddaughter 💛

We completely understand how disappointing it can feel when something so meaningful doesn’t look the way you imagined. As we explained previously, all of our dolls are personalized using a single, consistent font, which has its own unique style. In some cases, certain letters — including “R” — may look different from more traditional or printed fonts, and we understand this can come as a surprise if you were expecting a different appearance.

That said, your feedback is very important to us. Our intention is always to create a thoughtful, heartfelt keepsake, and we’re truly sorry that this experience didn’t feel as special as you had hoped.

If you would be open to it, we would really appreciate the opportunity to continue the conversation and see if there’s anything more we can do to help. Please feel free to reach out to us directly — we’re always here and happy to assist.

Leyadoll からの回答

2026年1月19日

Hi there, thank you so much for your incredibly kind words 💕
We’re truly touched by your support, especially your recognition of our mission to give back and help children with cleft conditions. Knowing that this part of our work resonates with you means the world to us.

We’re also so happy to hear that you love the quality, detail, and uniqueness of the doll. Creating something you wouldn’t normally find in stores — something meaningful, thoughtful, and made with love — is exactly what we strive for.

It’s so special to know this doll is waiting for your granddaughter’s arrival. We hope it becomes a cherished companion as she grows, filled with love from the very beginning 🥰

Leyadoll からの回答

2026年1月19日

Hi Linda, thank you so much for your lovely feedback 💕
We’re truly happy to hear that you enjoyed both the personalized doll and the matching book. Knowing that the doll feels soft and child friendly, and that the book brought fun and interaction into daily activities, really means a lot to us.

Your kind words encourage our team every day, and we’d be so honored to create something special for you again in the future. Thank you for choosing Leyadoll and for sharing your experience with us 😊

Leyadoll からの回答

2026年1月13日

Hi Erin, thank you so much for sharing such a heartwarming review 💛
Your message truly means a lot to us.

Choosing a first baby doll for your granddaughter is such a loving and meaningful gift. When you mentioned how it felt to see her with her very first doll, we could really feel that warmth and joy. We’re also so happy to hear that you loved the soft material, the personalization, and the little gift bag included for gifting.

Thank you for choosing Leyadoll and for trusting us with something so special for your family. We’re so glad you found us, and we hope to be part of many more sweet moments as your granddaughter grows.

Leyadoll からの回答

2026年1月12日

Hi there, thank you so much for your lovely review 💛
We’re thrilled to hear that you find the Pudding doll adorable, soft, and just the right size for your infant grandbaby 🧸

It truly means a lot to us to know our dolls are bringing comfort and joy to little ones and their families. Thank you for choosing Leyadoll and for sharing your experience — it really brightens our day!

Leyadoll からの回答

2026年1月9日

Hi there 💛 Thank you so much for sharing such a lovely review! We’re absolutely delighted to hear that little Hannah loved her doll and that it was the perfect size for her to hold and enjoy at just 4 months old 🥰

It truly means the world to us to know the doll brought her comfort and happiness. Thank you for trusting Leyadoll, and we look forward to being part of many more special moments in the future 💕

Leyadoll からの回答

2026年1月9日

Hi lovely, thank you so much for your kind feedback! 💛
We’re glad you liked the packaging and truly appreciate you taking the time to share your experience with us.

Leyadoll からの回答

2026年1月8日

Hi David, we’re sorry to hear that this experience has been frustrating for you. We understand how concerning delivery issues can be and appreciate you sharing your feedback.

After reviewing your order, the tracking provided by Royal Mail shows that the parcel was marked as delivered on January 5. When you reached out to us, we shared the available delivery details and contact information so we could assist you in checking what may have happened.

We genuinely aim to support our customers and are sorry that this situation has left you feeling dissatisfied. We remain open to continuing the conversation by email if there’s any additional information that may help clarify the delivery.

Leyadoll からの回答

2026年1月4日

Hi there, we’re sorry to hear about your experience. This is not what we intended for your order.

We’ve already reached out to you directly regarding this matter. Please kindly check your email (including your spam folder), and our team will assist you further to resolve this as soon as possible.

Thank you for bringing this to our attention.

Leyadoll からの回答

2026年1月4日

Hi there, we’re sorry to hear this. We’ve already reached out to you directly to look into the situation and assist further. Please kindly check your email (including your spam folder) so we can help resolve this as soon as possible.

Leyadoll からの回答

2026年1月4日

Hi there, thank you so much for taking the time to share this with us. We’re truly happy to hear that the dolls are beautifully made and that all three of your grandbabies love them 💛

Knowing our dolls are being enjoyed by little ones and their families means the world to us. Thank you again for your support and trust — it really encourages our team.

Leyadoll からの回答

2026年1月4日

Hi there, thank you so much for sharing your experience with us. We’re truly grateful for your understanding and kind words.

We’re glad we were able to quickly correct the issue and make things right for you. Hearing that you love the quality, colors, and customization — and that the doll is perfect for your granddaughter — truly means a lot to our team.

Providing caring and reliable service is always our priority, and your feedback really encourages us. Thank you again for your trust and support 💛

Leyadoll からの回答

2026年1月4日

Hi there, we’re very sorry to hear about your experience and truly appreciate you taking the time to explain the situation in detail.

Please rest assured that we would never intentionally block or ignore any customer emails. From what you described, it’s possible that the messages containing multiple photo attachments were automatically rejected by the email system, which can unfortunately happen in some cases. We understand how frustrating this must have been, especially when you were trying to resolve a genuine issue.

We absolutely want to help and make this right for you. Could you please provide your order number here or reach out to us again with the order number included? Our team will then be able to locate your order immediately and continue assisting you with a proper solution.

We’re sincerely sorry for the inconvenience this has caused and appreciate your patience. Your feedback is important to us, and we do want to actively resolve this matter for you.

Leyadoll からの回答

2026年1月4日

Hi there, thank you so much for your lovely review. We’re truly happy to hear that the doll was beautiful, well made, and arrived smoothly for your granddaughter’s first Christmas 🎄💛

It means a great deal to us to be part of such a special milestone. Thank you again for your trust and support.