My daughter received a talking day and night Layla leyadoll for her Christmas and absolutely loved it. The sound soon stopped working and crackling so I contacted customer services but they said i... もっと見る
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The most beautiful doll with a wonderful ethos behind it. I have been eyeing up a Leya Doll since my little girl was born and I have just purchased the 'Mabel and her Lovey' doll. My little one is hav... もっと見る
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We ordered the doll as a first birthday gift for our granddaughter, Paz. My husband an avid soccer fan noted there was a player, Nico Paz on Argentinas team. The personalization, number on the shorts,... もっと見る
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These are beautiful customised dolls and my kids love them. They recently made football versions as well. Love the quality as well. Delivery will take time due to customisation and handling etc. we we... もっと見る
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企業情報
当該企業による記述
We Offer the Best Personalized Doll for Babies & Toddlers.
連絡先
RM 2209, 22/F, 655 NATHAN ROAD, Moonkok, 香港
- +852 6098 4328
- help@leyadoll.com
- leyadoll.com
4.2
ほぼ満足
1258件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I ordered and am very happy with this…
I ordered and am very happy with this sweet doll. Such a soft doll and it just looks so happy. The fabrics used are top quality. I’m so pleased that I’m ordering 3 more for Christmas gifts!
2025年9月29日
自発的なレビュー
Leyadoll からの回答
Hi Betsy, thank you so much for your lovely words and for sharing your experience with us! 💖 We’re over the moon to hear that you love your Leyadoll — knowing that its softness, cheerful design, and high-quality fabrics brought you joy truly means a lot to our team. 🌷
It’s wonderful to hear that you’re choosing more dolls as Christmas gifts — we hope they’ll bring the same happiness and warm smiles to your loved ones too. 🎁✨
The doll is high quality
The doll is high quality, very soft! And when I had a problem, the customer service was quick and effective fixing it. I recommend it.
2025年9月29日
自発的なレビュー
Leyadoll からの回答
Hi Aline, Thank you so much for your wonderful review! 💖 We’re delighted to hear that you’re happy with the quality and softness of your Leyadoll. It’s also great to know that our customer service team was able to resolve your issue quickly and effectively — your satisfaction is always our top priority. 🌟
We truly appreciate your recommendation and hope your doll continues to bring lots of joy and smiles! 🌷✨
Ordered 9 days ago
Ordered 9 days ago, payment taken and order still unfulfilled. So much for quick delivery!
2025年9月19日
自発的なレビュー
Leyadoll からの回答
Hi Estelle, I’m so sorry for the frustration. Your order includes a personalized, handcrafted doll, so it needs a little extra time. The good news is your parcel shipped on September 15 and is now in transit to your local post office/country. A shipping confirmation email with the tracking link was sent the same day — please also check your spam/promotions folder.
Such an adorable doll
Such an adorable doll, was apprehensive ordering on line but would not be concerned about buying another from them
Embroidery perfect workmanship perfect
2025年9月18日
自発的なレビュー
Leyadoll からの回答
Hi Jane, Thank you so much for your kind words! We’re overjoyed to hear that you love your doll. 🌸 It truly means a lot to us that you would feel confident ordering again. Your support brings us so much encouragement—we can’t wait to create more special Leyadolls to bring smiles to you and your loved ones. 💖
Perfect gift
My family and just love these Leyadolls!! The beauty and quality is perfection and the joy it brings our children to see their names printed on the front of the dress is priceless.
2025年9月16日
自発的なレビュー
Leyadoll からの回答
Hi Lana, Thank you so much for your wonderful words 💕 We’re thrilled to know your family loves Leyadoll! Hearing that the beauty, quality, and personalization bring joy to your children truly means the world to us. 🌸 Your support inspires us to keep creating dolls that make every gift feel extra special. ✨
Sweetest baby doll!!
Sweetest baby doll!!! My 1 year old was delighted to receive this gift. She even kissed her new baby many times and she’s never done this before to any of her toys. 👼
2025年9月12日
自発的なレビュー
Leyadoll からの回答
Hi Lesley, Thank you so much for your kind words 💖 We’re overjoyed to hear that your little one is already giving kisses to her new Leyadoll — that’s the sweetest thing ever! Moments like these are exactly why we do what we do. We hope her new baby doll brings her endless comfort, love, and smiles. 🌸
Good products something different
I ordered the my first soft book for my Granddaughter so cute and she liked it she’ll enjoy it for an awhile definitely. Will order a dolly in near future for sure.
2025年9月8日
自発的なレビュー
Leyadoll からの回答
Hi Diana, Thank you so much for sharing your experience! 💕 We’re delighted to hear your granddaughter enjoys her first soft book — that’s exactly what we hope for. 🥰 We’ll be so excited to welcome you back when the time comes to find her a dolly! ✨
Loved the Doll
The doll I received was beautiful, very baby proof and packed well with special messages to stick on the gift bag that was also supplied.
Loved it all
2025年7月21日
Leyadoll からの回答
Hi Rosemary, thank you so much for your kind words! 💕 We’re truly delighted to hear that you loved the doll, the packaging, and the little extra touches. It warms our hearts to know your gift brought such joy. 🥰
Your support means the world to us, and we can’t wait to keep creating more special moments for you and your loved ones. ✨
Leyadoll からの回答
Hi there, Thank you so much for your lovely words! 💕 We’re thrilled to know you’re happy with the quality of our products — your support means everything to us. ✨
My Leya Doll was never delivered…
My Leya Doll was never delivered despite the fact that the company says it was. I tried my best to work with them to track the package and went back and forth with the shipper and no one was willing to take responsibility for the lost doll. They also would not credit me back!! I have diluted the charge with my cc company!!
2025年8月18日
自発的なレビュー
Leyadoll からの回答
Hi Susan, We are very sorry to hear about your experience and fully understand how upsetting it is not to receive your order. Please rest assured that we take every delivery issue seriously and always strive to assist our customers with care.
According to the shipping carrier’s records, your package was marked as delivered and placed in your mailbox, with a delivery photo provided. That said, we completely understand your frustration when the item is not in your hands, and we sincerely apologize for this situation.
We have proactively reached out to you to continue following up on this matter and will do our best to assist you in resolving the issue.
Customer satisfaction is very important to us, and we truly hope to resolve this for you.
Wrong spelling of my grand daughter…
Wrong spelling of my grand daughter name supposed to be KASSIE not KASSI
2025年7月21日
Leyadoll からの回答
Hi Marilyn, We’re truly sorry to hear about your disappointment. 🌸 The name was engraved exactly as it was entered at checkout, and once produced and shipped, changes can’t be made. We completely understand how important it is for your granddaughter’s name to be spelled correctly, and our customer service team has already reached out to you directly to assist with possible solutions.
Honest and trustworthy
I didn’t know about Leyadoll. I saw the add on Facebook. I ordered dolls and have problem with the package. Not company related but they fix for me . Very trustworthy and reliable. I already bought so many dolls for my granddaughter for very short time because I love how they are made so nice and so soft. I just keep buying. Who ever buys from them they not be disappointed. 100 stars from me. Thank you so much.
2025年8月17日
自発的なレビュー
Leyadoll からの回答
Hi Sanja, thank you so much for your heart-warming review! We’re delighted to know you find Leyadoll trustworthy and that our dolls have brought joy to your granddaughter. 🌸 Your “100 stars” mean the world to us — we’re so grateful for your trust and continued support. 💕
I purchased this doll for my Great…Niece DEMI!!
I purchased this doll for my Great Niece Demi for her 1st birthday - she LOVED IT!!! It is the cutest doll with all learning parts on it.
2025年7月1日
自発的なレビュー
Leyadoll からの回答
Hi Cookie, We’re so happy to hear that little Demi loved her doll for her 1st birthday! 🎉 It means the world to us knowing our doll could be part of such a special moment. Thank you for your kind words! Have a nice day!🌸
Leyadoll からの回答
Hi Cathy, we're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!
Beautiful doll…
From start to finish the communication was great. I needed a 7 letter name on my doll which they arranged. The doll arrived swiftly and is absolutely beautiful. It’s going to be for my first granddaughter and she will love it. Will definitely be purchasing more.
2025年8月21日
自発的なレビュー
Leyadoll からの回答
Hi Caroline, thank you so much for your wonderful review! We’re delighted to hear the doll arrived quickly and that you loved the personalization. 🥰 Knowing it’s for your first granddaughter makes it even more special — we can’t wait to create more dolls for you in the future! 🌸
Very well made and adorable .
2025年8月14日
自発的なレビュー
Leyadoll からの回答
Hi Martha, Thank you so much for your kind words! We’re so happy you find the doll well made and adorable, Thank you for choosing us and for sharing your experience with others. Have a nice day🥰.
Such a beautiful dolly and especially…
Such a beautiful dolly and especially good for a keepsake :)
2025年8月12日
自発的なレビュー
Leyadoll からの回答
Hi there, We're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!💕
Love it it was a birthday present for…
Love it it was a birthday present for my granddaughter‘s second birthday. She absolutely loves it.
2025年6月20日
Leyadoll からの回答
Hi Jan, Thank you so much for sharing this lovely feedback 💕 We’re so happy to hear that your granddaughter loves her birthday present and that it made her second birthday extra special. Moments like these are exactly why we do what we do 🌸
Wishing you and your granddaughter many more happy memories together!
I simply love the Leyadoll
I simply love the Leyadoll and especially my granddaughter she’s 1yr. It’s well made and so soft to touch. I highly recommend this doll.
2025年8月8日
自発的なレビュー
Leyadoll からの回答
Hi Cary, Thank you so much for your heartwarming words 💕 We’re delighted to hear that both you and your granddaughter love the Leyadoll, and that its softness and quality have brought joy to her. Your recommendation truly means the world to us 🌸
Wishing you and your granddaughter many more cuddly and happy moments together!
Great purchase
The doll was perfect and my daughter absolutely loves it. Definitely well made and worth ordering
2025年6月5日
自発的なレビュー
Leyadoll からの回答
Hi Kira,Thank you so much for your lovely review! We’re so happy to hear that your daughter loves her doll — that truly means the world to us. Knowing it brought joy to your family makes everything we do worth it. Wishing you and your little one many magical moments ahead!💖
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