I had a very disappointing experience with LightNode. First, their customer support did not reply within the promised 48 hours. When a VPS service has technical issues, timely support is very... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Update 23-09-2022 : as of now lightnode capped bandwidth of their Bangladesh Dhaka Servers. Many Users including me suffering for this. Contacted weeks ago but no solution. Thus I'm reducing the re... もっと見る
Absolutely terrible experience with LightNode. Here is what happened: 1. TERRIBLE NETWORK SPEED: Paid for Taiwan VPS but actual speed is only 1.56 Mbps - completely unusable for any b... もっと見る
Bad service. I have bought a VPS. We cannot even try the server first. We have to load money into account to create a server. I have created and some times it shows NoVCN then after some time it s... もっと見る
企業情報
当該企業による記述
LightNode was established in 2002. At present, we have more than 500 employees. LightNode is self-developed and provides essential IT infrastructure resources such as computing, storage, network and security. We provide hybrid cloud computing services and cloud-based operations and maintenance management services based on our intellectual property management platform. LightNode advocates the concept of "technology-driven products, operation and maintenance driven services", and constantly introduces products and services suitable for the industry characteristics. At present, LightNode has provided solutions and hybrid cloud services for a large number of IT deployment services in the direction of games, e-commerce, finance, pan entertainment, enterprises and institutions.
連絡先
LEVEL 54 HOPEWELL CENTRE 183 QUEEN'S ROAD EAST HK, 999077, Hong Kong, 香港
- 852-56462884
- support@lightnode.com
- lightnode.com
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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Extremely High Latency, Totally Unusable VPS – Refused Refund
I purchased a VPS from LightNode on March 22, 2025, and the service is completely unusable. Latency regularly exceeds 3000-6000ms, making it impossible to SSH or run any tasks. I tried switching system images and regions – no improvement.
I contacted support and explained everything clearly. Instead of solving the issue, they refused any refund and only said “top-up is non-refundable.”
This is false advertising and service not delivered as described. Be aware: if your VPS has issues, they will not help you or return your money. Avoid this platform unless you want to waste your time and money.
I will continue reporting this to payment providers and tech forums.
Lightnode - do not buy anything especially vps
Hi all. Do not buy this service. They are scammers. You will just lose money. The service is not existent. The support is a big fat joke. There is no service that they provide
Terrible service
Terrible service. Technical support only responds before you top up your balance. After - ignoring. Rented 5 servers for the emulator, but in the end the emulator does not work on any of them, technical support simply ignores. Also, the Internet speed that you buy - in the end is 70% less!!!! In general, I do not recommend this service if you do not want to lose your money.
Very bad server traffic speed
Very bad server traffic speed. it has only 18.5Mbps. can't run even personal website smoothly. wasted my deposited money.
They charged me $220 without me knowing…
They charged me $220 without me knowing and they are not even replying to support tickets. I am trying to contact since 1 week. They are making the ticket status complete without replying.
The support is really bad
The support is really bad, and the server's network speed is bad. The route and latency of the server is really bad, overall its too expensive and the performance is not on par, get something better.
To all the citizens of the world..
To all the citizens of the world... please DO NOT buy anything from this Company... They do not know business, the attention is less than terrible. They don't have a decent user manual. There is no support for anything. They charge first, they don't give refunds if we don't like it... What a way to steal people's time, with such a slow internet...
Scammers in Asia!
Scammers in Asia!
Once the balance of my account is below $1, they intensionally decrease the spec and band width of my vm.
After topping up some balance again, now the server is working abnormally with 100% CPU usage all the time without any process running clearly!
They control your server and down and up anytime they like!
not honest company.
So its the same IP's 38.60 no matter…
So its the same IP's 38.60 no matter the 'datacenter' we pick and region of the world, they want to let you believe they have different ones, also i never seen a service so slow in my entire life, no matter how many vcpu and ram i pick i can't have a fluent mouse, far from it its pixel mouses instead, and have you seen the amount of fake trustpilot 5 start comment ?? read well, its IMPOSSIBLE to miss them the way they are written, this service is one and a half start at max in medium appreciate from real users. Awfull
Not Bad service.
Bad service.
I have bought a VPS. We cannot even try the server first. We have to load money into account to create a server. I have created and some times it shows NoVCN then after some time it shows desktop. But is very very slow. We can't even use the machine. Opened a ticket and they have not responded yet.
I will not recommended it to anyone. Please avoid it and save your money.
Edit: I contaced the support and they told me that use any RDP client for connection. Then server works good when used with "Microsoft Remote Desktop".
The worst support team and response ever
Very disappointing experience
Very disappointing experience. Received extremely poor response from their customer support. I created a ticket three days ago, and it's still in processing with no one available on chat for assistance. Overall, I wouldn't recommend using their service. Webairy is a better option in comparison.
Scam
Scam. Stay away. They share the resources with others to the extent your own VPS won't work at all. Bad support, no refund policy, hidden statistics (like download speed of 1mbps).
They took down one of my servers without warning!
They took down one of my servers without warning, saying it was "suspected" of IP abuse. We received no DCMA or abuse notifications before this abrupt action. Further, they have provided no evidence whatsoever after repeated complaints and requests.
Absolute horrible service
Absolute horrible service
Support is pathetic. No one is available to communicate for 7 days. They are not issuing my refund for 10 days.
Absolute horrible service
Absolute horrible service
The service is extremely overpriced and uderqualified, for 8$ a month you only get 1TB of traffic and the bandwidth is capped out at 100mb/s with horrible specs! and you cant even get a refund.
also all the 1 star reviews look as generic as it gets clearly made by bots overall horrible experience please don't waste your money
the company is playing double policy
the company is playing double policy. when i recharge at amount of 10$ they are trying to deduct the $78.21 from my credit card. its just like fraud. even i have talked to live chat but they reply after 1 day. thats unfair. below is the amount which they are trying to deducting
Merchant:LIGHTNODE
Transaction Amount:HK$78.21 HKD
They don't have any refund policy even…
They don't have any refund policy even if you didn't use your balance on site you can't withdraw it
Precision is essential in my jobs
Precision is essential in my jobs, therefore,Lightnode's data processing capabilities have been useful for me. Its efficiency and speed ensure that my analysis are correct and timely.
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