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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I had a very disappointing experience with LightNode. First, their customer support did not reply within the promised 48 hours. When a VPS service has technical issues, timely support is very... もっと見る

5つ星のうち2の評価

Update 23-09-2022 : as of now lightnode capped bandwidth of their Bangladesh Dhaka Servers. Many Users including me suffering for this. Contacted weeks ago but no solution. Thus I'm reducing the re... もっと見る

5つ星のうち1の評価

Absolutely terrible experience with LightNode. Here is what happened: 1. TERRIBLE NETWORK SPEED: Paid for Taiwan VPS but actual speed is only 1.56 Mbps - completely unusable for any b... もっと見る

5つ星のうち5の評価

Bad service. I have bought a VPS. We cannot even try the server first. We have to load money into account to create a server. I have created and some times it shows NoVCN then after some time it s... もっと見る

企業情報

  1. クラウド コンピューティング サービス

当該企業による記述

LightNode was established in 2002. At present, we have more than 500 employees. LightNode is self-developed and provides essential IT infrastructure resources such as computing, storage, network and security. We provide hybrid cloud computing services and cloud-based operations and maintenance management services based on our intellectual property management platform. LightNode advocates the concept of "technology-driven products, operation and maintenance driven services", and constantly introduces products and services suitable for the industry characteristics. At present, LightNode has provided solutions and hybrid cloud services for a large number of IT deployment services in the direction of games, e-commerce, finance, pan entertainment, enterprises and institutions.


連絡先

2.0

期待以下

TrustScore 5段階評価の2

88件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.0

すべてのレビュー

(88)

過去12か月のレビュー数: 25

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

No secure data

I had worked them a year ago they just delete all you nodes with out consulting them. They just delete your data. Its rather good not to use these guys. If there is -11111 rating i will give them -11111111111111111 because they just delete your server without consulting. customer support are ridiculous and rude they dont know how service people talk with customer

2024年1月3日
自発的なレビュー
LightNode ロゴ

LightNode からの回答

I'm sorry to hear about the negative experience you've reported. I want to assure you that we do not delete machines without cause. In instances of account delinquency, we send multiple emails to remind the user to recharge their account within a specified period to avoid complete machine termination. Could you please check your email for these notifications?

Additionally, we are more than willing to help you pinpoint the specific issue. If you could provide us with your account, we would be glad to investigate the situation further.

5つ星のうち2の評価

Kinda good server but customer service…

Kinda good server but customer service is the worst. Looks like they have only 1 human for the entire planet, and is a toodler...
So I have to solve any issue or Question myself...
And as soon you dont have crédits they will start sending email like crazy... Maybe you should improve customer service like you have your billing

2023年11月17日
自発的なレビュー
5つ星のうち1の評価

Chinese Scammers..

Well to begin with, this was the only hosting company available in the country (Manila) so this was my only choice. Firstly for such a high price compared to other hosting providers I would expect it to offer more than 1 mbit/s in network. The support is the biggest joke I've experienced and I've been hosting for the past 10 years, this is 10x worse than OVH's support which is known for being pretty bad. The staff don't seem to have an knowledge about how their own platform to and tell me to do things they "think" will work. I simply asked them I want to downgrade my VPS from 16GB to 8GB RAM to save 25 USD a month and the staff told me to wait to the next month. I waited until 1:st of september and the downgrade option was still not available. I later sent a ticket and they said it's not possible to downgrade at all meaning I just paid double for almost a whole month. If I got the right information to begin with I would just have stopped the server and moved elsewhere saving my money. They also advertised that you will get 20 USD credits on new signups which is also a lie, I only got 1 USD. The support responded saying that it's "random" - you get between 1-20 USD. And the fact they use Facebook Messenger as support is also a red flag along with not being able to spell in english.. I wish I could give it 0 stars since they scammed me due to their incompetence not knowing their own product..

2023年9月2日
自発的なレビュー
5つ星のうち1の評価

The Chinese cheaters DO NOT TRUST

The Chinese cheaters. DO NOT TRUST. They are scammers. There is no technical support. No answers. No help. And they just banned or closed my account because I just ask them about a payment refund.

2023年7月6日
自発的なレビュー
5つ星のうち2の評価

Very bad network speed, capped to 1MB/s 🐢

TL;DR: Very poor network connectivity/speeds, 2/5 star cause of that, otherwise 5/5 for everything else (web portal, pricing, server availability, snapshots/custom images)

Very bad network speeds. They have no concept of shared (off peak hour/peak hour) bandwidth. They have a dedicated bandwidth option which is really expensive, its not sustainable for normal businesses who I assume are their target customers. In Dhaka servers you get only 10Mbit/s connection even the IX speed is CAPPED To 10Mbit/s. That's totally unusable, even my cheapo home connection has gigabit shared BDIX. Large file transfers are almost impossible. Looking at their peeringdb they have 10Gb/s BDIX, so IDK why theyre limiting the IX speed when they probably have all that bandwidth available. All the other regions I have tried have a speed limit of 100Mbit/s eveywhere. Which is a bit better but still relatively low compared to other providers in 2023.

I get that theyre trying to provide a service in a lot of developing countries where bandwidth is expensive and they cant get a huge bandwidth pool in every region. But almost all other providers will give you a good off peak speed or burst speed. So they should introduce a shared bandwidth plan where user will get more speed when they have it available, otherwise it is just not useable.

2023年6月1日
自発的なレビュー
5つ星のうち3の評価

Worst performance in US.

I searched for "hourly billing VPS", and somehow this service was ranked at the top in a review. After experiencing this service, I don't believe the sincerity of that review.

I've tried their US servers.

Worst performance in CPU benchmarks. What's worse is that it went down by 20% since the last time I checked it three weeks ago.

I test CPU with sysbench. "sysbench cpu run"
Their VPS gave me around 850 about 3 weeks ago. It gave around 680 today. 850 is not high, but normal in cheap hosts. But 680?

The deal breaker is network. Network is only 100Mbps in US. I understand 100Mbps in some 3rd world countries. But in the US? This must be a joke.

I've asked for a refund for my unused balances. If they give a refund, I'll at least give them three stars for it.

*Update- I've got the refund after a week from my ticket. So I'm good now. Since this is hourly billed, I didn't lose much. This kind of trial and error happens always in VPS hosting.

I've learned a dear lesson after losing hundreds. "Never pay yearly, try to avoid monthly"

2023年4月13日
自発的なレビュー

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