Limepack  レビュー 8

Limepack からの回答

2026年2月16日

Hi Simone

Thank you so much for your wonderful review! 😊

We’re really happy to hear Limepack is your go-to for custom packaging and that you’ve had great experiences with both the paper and plastic cups. It means a lot to us and that’s exactly the experience we aim to provide.

Thanks again for your trust, and we look forward to supporting your next order! 🙌

Brian

Limepack からの回答

2026年1月20日

Hi Caroline!

Thank you so much for the kind words! 😊
We’re really happy to hear that your first experience with Limepack was a great one. It means a lot to us that you appreciated the guidance, communication, and flexibility. We’d love to work with you again anytime! 💚

Brian

Limepack からの回答

2026年1月20日

Hi Yeset!

Thank you so much! 😊
We’re really glad you found our team helpful and liked the product. Hope to work with you again soon! 💚

Brian

Limepack からの回答

2026年1月20日

Hej Sarah,

Mange tak for de 10/10! 🙌
Vi er virkelig glade for at høre, at alt gik glat fra start til slut, og at du nød at arbejde sammen med os. Vi glæder os til at byde dig velkommen igen snart 😊

Brian

Limepack からの回答

2026年1月20日

Hi!

Thank you so much for the kind words! 😊
We’re really happy to hear you’re satisfied with the quality and the quick delivery. I’ll be sure to pass your thanks on to Samuel and the rest of the team—they’ll really appreciate it. Looking forward to working with you again! 💚

Brian

Limepack からの回答

2026年1月20日 に更新

Hej Patricia

Mange tak! 🙌
Vi er glade for at høre, at du var glad for kopperne og havde en god oplevelse med vores service. Feedback som denne gør virkelig vores dag. Håber at samarbejde med dig igen snart! 💚

Brian

Limepack からの回答

2024年9月12日

Hi Giulia,

I think there might have been a misunderstanding, and I’d like to clear it up.

You ordered 1,000 biodegradable paper cups from us. Our bio cups use a water-based coating instead of PE, making them AA certified recyclable.

Regarding the SUPD label, the Single-Use Plastics Directive has a broad definition that’s implemented differently across Europe. That’s why we usually suggest including the label on our bio cups. However, at your request, we can remove it, though this would be at your own risk.

Based on our system, I can see that you approved the design with the SUPD label included.

Here’s a quick recap of what happened:

December 20, 2023:
You reached out to start working on the design, and our designer gave you two options:
Design 1a: White cups (SUPD label removed).
Design 1b: Black cups (with the SUPD label).

January 2, 2024:
You asked to remove the SUPD label on Design 1a (white).

April 5, 2024:
You decided to go with Design 1b (black cups with the SUPD label).

April 11, 2024:
You approved the final design (with the SUPD label visible) through our platform.

April 24, 2024:
The order was delivered, and you mentioned you weren’t happy with the SUPD label on the cups.

My colleague, Samuel, explained that the design you approved included the SUPD label and offered a reprint at a reduced price, but we didn’t hear back. He has also followed up a few times to find a solution that works for you, but we haven’t heard from you since April. Today, you posted this review.

I’d love to work together to find a solution that works for you. Please reach out to me at fatimah@limepack.com to discuss potential solutions! Looking forward to resolving this together 😊

Warm regards,
Fatimah