Kroovel LTD レビュー 

Kroovel LTD からの回答

2025年7月2日

Thank you so much for this wonderful review—we’re absolutely delighted to hear that your son had such a memorable prom night and that we could play a part in making it extra special! Helping families find the perfect vehicle—even when working within a specific budget—is something we take great pride in, and we’re thrilled we could deliver the sports car experience your son had been hoping for.

Prom night is such a meaningful milestone, and we understand just how important it is for everything to go smoothly—from the booking process all the way to that final red carpet moment. It’s fantastic to hear that our team kept in touch throughout, answered your questions, and helped ensure everything was organised just the way you needed it. Clear and consistent communication is one of our core values, and we're so glad that stood out during your experience.

Your kind comments about the evening itself really mean a lot to us. We’re pleased that the chauffeur arrived on time, didn’t rush you, and gave you the space and time to capture those all-important prom photos—they’re memories that will last a lifetime. That moment of seeing your son step out of the car with a massive smile on his face is exactly what we aim to create. It’s not just about the drive—it’s about the full VIP experience, from start to finish.

Whether it was a Lamborghini, Ferrari, Range Rover Sport, or another high-end model from our sports car hire fleet, we’re so happy to know the car exceeded expectations and gave your son the unforgettable ride he deserved. Our vehicles are immaculately maintained, and each booking comes with a professional chauffeur who understands how important the occasion is—for both the passengers and their families.

We’re also very grateful for your recommendation. It means so much when clients share their experiences with others—it helps future customers feel confident when choosing Limo Hire | Sports Car Hire UK for their own special occasions. Whether it’s another prom, a wedding, a birthday surprise, anniversary, or a corporate event, we’re here to help make every moment count.

Our team works nationwide and has access to over 5,000 vehicles—from luxury saloons and stretch limos to exotic supercars and executive 4x4s—so no matter the event or budget, we can tailor something perfect for your needs.

We’d love to welcome you back anytime. For your next booking, feel free to browse our latest vehicles online at 🌐 www.limohire-sportcarhire.co.uk, message us instantly via WhatsApp at 📲 07943 144 777, or give us a call at ☎️ 0203 011 5099—we’re always happy to help with ideas, availability, and pricing.

Thank you once again for trusting us to be part of such a special occasion. We’re so pleased your son had the amazing experience he was hoping for, and we look forward to helping you again with your next event!

Warm regards,
The Exclusive Hire Team
📞 0203 011 5099 | 📲 WhatsApp 07943 144 777
🌐 www.limohire-sportcarhire.co.uk

Kroovel LTD からの回答

2025年7月2日

Thank you so much for this fantastic review! We're absolutely delighted to hear that you had such a positive experience with Exclusive Hire, and that everything—from the booking process to the journey itself—went smoothly and professionally. It’s always our goal to make each client feel confident, supported, and excited about their booking, so your kind words truly mean a lot to our team.

We’re especially pleased to hear that Jay was helpful throughout the process and ensured everything was completed in time—even following up when the consent form deadline was missed. That kind of proactive, customer-first service is something we take pride in, and it’s great to know it made a difference in your experience.

Thank you also for your comments about the white 16-seater Hummer limo—it’s one of our most in-demand vehicles for larger groups and special occasions like proms, birthdays, weddings, and group nights out. The combination of bold looks, luxury interior features, and high seating capacity always makes a lasting impression. We're thrilled to hear it met your expectations!

We’re also very grateful for your kind words about the chauffeur. Our drivers are all professionally trained and highly experienced—especially with handling specialist vehicles like stretch limos and party Hummers. Arriving in plenty of time, offering helpful service, and navigating large vehicles with ease are just a few of the ways our chauffeurs ensure your experience feels relaxed, smooth, and safe from start to finish.

At Limo Hire | Sports Car Hire UK, we understand how important it is to deliver a service that’s not just impressive on the outside, but reliable, professional, and friendly throughout. Whether you're booking for a school prom, wedding, corporate event, or even a last-minute airport transfer, we want our clients to feel taken care of at every step. That includes clear communication, flexibility around paperwork or planning, and top-quality vehicles and staff.

Your feedback also helps others who may be searching for a trusted provider of Hummer limo hire or group transport options across the UK. As a national limousine and luxury car hire broker, we offer access to over 5,000 vehicles—from stretch limos, supercars, and Rolls Royces to 4x4s and novelty vehicles—all complete with a professional chauffeur and fully tailored packages.

We’re honoured that you’d consider using us again, and we’d love to help with your next event—whether it’s another celebration, milestone occasion, or something completely different. To explore our full fleet or request a personalised quote, visit us online at 🌐 www.limohire-sportcarhire.co.uk. For fast assistance, you can also reach us via WhatsApp at 📲 07943 144 777 or call us directly at ☎️ 0203 011 5099.

Once again, thank you for choosing Exclusive Hire and for sharing your experience—it was a pleasure serving you, and we hope to welcome you again very soon.

Warm regards,
The Exclusive Hire Team

Kroovel LTD からの回答

2025年7月2日

Thank you so much for your kind words and for taking the time to leave this wonderful review! We’re absolutely delighted to hear that your Hummer limo hire for the wedding went perfectly and that everything met your expectations from start to finish.

Booking all the way back in January for a May wedding shows just how organised you were—and we’re so pleased that our team was able to match that level of planning with a reliable, stress-free service. Knowing that the vehicle arrived on time, exactly as described, is fantastic feedback and speaks to the level of care and attention we place on every booking, especially for once-in-a-lifetime occasions like weddings.

Our white 16 or 17-seater Hummer limousines are a popular choice for bridal parties, groomsmen, and guest transport thanks to their bold style, spacious interiors, and memorable presence. It’s great to hear that your vehicle was clean, well-presented, and made a strong impression on such an important day.

We’re also really happy to hear your comments about the chauffeur. All our drivers are selected not only for their skill and professionalism, but also for their friendly and helpful attitude. Whether it’s assisting with doors, helping passengers in formal wear, or keeping things calm and punctual on a busy wedding schedule, we know how important these little touches are—and we’re thrilled they stood out during your experience.

At Limo Hire | Sports Car Hire UK, we take great pride in delivering a smooth, high-quality service from enquiry to drop-off. Our commitment to punctuality, transparent communication, and attention to detail ensures our customers feel confident and supported—whether they book months in advance, like you did, or at short notice.

Your recommendation truly means a lot. It helps reassure future clients that they can count on us for major events like weddings, proms, birthdays, anniversaries, corporate events, and more. As a leading UK-based limousine and luxury car hire broker, we provide access to a nationwide fleet of over 5,000 vehicles—from Hummer limos, Range Rovers, Rolls Royces, and Bentleys, to exotic supercars and novelty vehicles—all with professional chauffeurs and tailored packages to suit any occasion or budget.

We’d be honoured to assist you again in the future. Whether you’re planning another big celebration or a smaller event that needs that extra touch of class, we’re always here to help.

To explore more vehicles, check availability, or get a quote, feel free to visit us at 🌐 www.limohire-sportcarhire.co.uk. You can also reach us via WhatsApp at 📲 07943 144 777 or call us directly on ☎️ 0203 011 5099—our team is always happy to assist.

Thank you once again for your kind feedback and for trusting Exclusive Hire with such an important occasion. We’re so glad we could deliver the service you hoped for and we look forward to welcoming you back again soon.

Warmest regards,
The Exclusive Hire Team
📞 0203 011 5099 | 📲 WhatsApp 07943 144 777
🌐 www.limohire-sportcarhire.co.uk

Kroovel LTD からの回答

2025年7月2日

Thank you so much for your brilliant review! We’re absolutely thrilled to hear that your Hen party experience with us was such a hit—and especially that one of the girls said it was the “best hour of their life”! That’s exactly the kind of unforgettable moment we aim to create for every celebration, and we’re so glad to have delivered that for your group.

Hen parties are all about fun, energy, and making memories that last a lifetime, and it sounds like your booking hit the mark perfectly. Whether you chose a Hummer limo, party bus, Range Rover Sport, or something a bit more glamorous like a Rolls Royce, we’re delighted that the vehicle, service, and overall vibe helped set the tone for an incredible evening.

Your kind words about our efficient and professional service mean a lot. From the very first enquiry to the moment the chauffeur pulls up and the music starts playing, we work hard behind the scenes to ensure everything goes smoothly—no delays, no confusion, just pure enjoyment. Whether it's helping you choose the right vehicle for your group size and theme, scheduling exact pickup points, or customising extras like balloons or drinks (if requested), we love being part of celebrations like these.

We’re also proud of our chauffeurs, who are trained to deliver a smooth, safe, and fun experience—always arriving on time, helping everyone in and out of the vehicle, and making sure the journey feels just as exciting as the destination. It's those little touches that make all the difference during milestone moments like a Hen do, birthday, wedding, or even a girls’ night out.

At Exclusive Hire, we offer one of the UK’s largest selections of limousines, supercars, party buses, and luxury vehicles, all chauffeur-driven and available nationwide. Whether you're planning a big weekend in the city, a countryside escape, or just an hour of celebration on wheels, we have the perfect option for every budget, group size, and vibe.

Thank you also for highlighting our great service—that’s the foundation of everything we do. We believe it’s not just about the car—it’s about the complete experience, from clear communication to attention to detail and flexibility to suit your plans.

We’d absolutely love to welcome you back for your next event—whether it’s the wedding day itself, a birthday bash, anniversary surprise, or even a corporate function with a twist. You can view all our latest vehicle options, get a quote, or check availability online at 🌐 www.limohire-sportcarhire.co.uk. For instant assistance, feel free to message us via WhatsApp at 📲 07943 144 777 or call our friendly team on ☎️ 0203 011 5099.

Once again, thank you for choosing Limo Hire | Sports Car Hire UK for your Hen party—we're so glad we could be part of your celebration and create a memory the group will never forget!

Warmest regards,
The Exclusive Hire Team
📞 0203 011 5099 | 📲 WhatsApp 07943 144 777
🌐 www.limohire-sportcarhire.co.uk

Kroovel LTD からの回答

2025年3月25日

Thank you so much for the lovely feedback! We're thrilled to hear you enjoyed your journey in the Bentley Limo and that everything ran smoothly for your family wedding in Brighton. It's great to know the driver made a positive impression and that the champagne added that little extra sparkle to your day 🥂😄

We truly appreciate your kind words and look forward to helping with your next special occasion!

Best regards,
Exclusive Hire Team
📞 0203 011 5099 | 📱 07943 144 777

Kroovel LTD からの回答

2025年3月25日

Thank you so much for the amazing review! We're delighted to hear that the kids had a great time and that everything went smoothly. Our drivers always aim to provide a professional and friendly experience, so it’s lovely to hear your kind words.

We really appreciate the 5-star rating and look forward to welcoming you again soon!

Best regards,
Exclusive Hire Team
📞 0203 011 5099 | 📱 07943 144 777

Kroovel LTD からの回答

2025年3月25日

Thank you so much for your lovely review! We’re really pleased to hear everything went smoothly and that the extras like the champagne and balloons brought smiles to both the adults and kids 🎈🍾

Glad the driver was helpful – we’ll make sure he gets a little extra training on camera skills for next time! 😂

We appreciate your feedback and hope to see you again for another special occasion.

Best regards,
Exclusive Hire Team
📞 0203 011 5099 | 📱 07943 144 777

Kroovel LTD からの回答

2024年12月17日

Thank you so much for your fantastic review! We’re delighted to hear that you had such a smooth and positive experience with us. Providing clear communication, transparent pricing, and attentive service is what we strive for, so it’s great to know we met your expectations.

We’re glad we could find the perfect car for you and ensure everything went smoothly from start to finish. We truly appreciate your feedback and look forward to assisting you again in the future!

Thank you for choosing Exclusive Hire! 🚗💫

Kroovel LTD からの回答

2024年11月28日

Thank you so much for your wonderful review! We’re thrilled to hear that Jay was able to make your experience so special from start to finish. It’s fantastic to know the Hummer was everything you hoped for, and that your 40th birthday celebration was unforgettable.

We’ll also pass on your kind words to the driver—it’s great to hear they helped create lasting memories for your big day. We truly appreciate your support and can’t wait to assist you with your future celebrations and events.

Thanks again for choosing Exclusive Hire! 🎉

Kroovel LTD からの回答

2024年9月5日

Thank you so much for your lovely feedback! We're thrilled to hear that the limousine service exceeded your expectations on such a special occasion. It means the world to us that you and your husband had a smooth and memorable experience during your wedding week. We’re honored to have been part of your celebration, and we truly appreciate your kind recommendation to friends and family.

Wishing you both all the best in your journey together, and we hope to have the pleasure of serving you again in the future!

Warm regards

Exclusive Hire Team

Kroovel LTD からの回答

2024年8月14日

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and that Jay and Gavin were able to assist you so effectively. We always strive to provide top-notch customer service, and it’s rewarding to know that we met your expectations.

If you ever need our services again or have any further questions, please don't hesitate to reach out. We look forward to serving you in the future!

Best regards,

Exclusive Hire

Kroovel LTD からの回答

2024年8月14日

Thank you so much for sharing your experience! We're delighted to hear that the limousine hire for your birthday exceeded your expectations. Gavin will be thrilled to know that his politeness and patience made a positive impact on your special day.

We’re glad everything went smoothly from start to finish, and we truly appreciate your recommendation to your friends and family. If you ever need our services again, we’ll be here to help!

Thanks once again for choosing us, and we hope to serve you again in the future.

Best regards,

Exclusive Hire

Kroovel LTD からの回答

2024年8月14日

Thank you for taking the time to share your feedback. I’m sorry to hear about the issues with the Hummer's availability and the impact it had on your experience. Unfortunately, the depot handling your booking did not inform us in advance about the need to change the vehicle, which led to the last-minute change.

We work with various depots across the UK, and while we aim to provide excellent service, sometimes issues like this can arise. We’re pleased to hear that Simon, the depot driver, was outstanding and made the best of the situation with his recommendations and photo-takin
g.

We appreciate your feedback and will use it to improve our communication and processes. If you have any further concerns or need assistance, please feel free to reach out directly.

Kroovel LTD からの回答

2024年7月24日

Dear Rebecca Green,

Thank you for reaching out to us regarding the issues you encountered with our service. We deeply regret the inconvenience and distress you experienced during your bookings with us.

Firstly, I apologize for the initial issue with the limo booking and the subsequent need for a replacement vehicle, which resulted in an additional charge of £80. As you are aware, we informed you of the change, and you agreed to this and signed the contract.

Regarding the second booking, we understand the incident during your return journey was particularly distressing. The vehicle's mechanical issues were unacceptable. A replacement mini bus was provided, and the driver refunded £100.00, which you accepted.

However, as you accepted the terms of the booking, we are unable to offer any further refund.

Additionally, as a gesture of goodwill and to make amends for the inconvenience caused, we would like to offer you a discount on your next booking with us. We hope this can go some way towards restoring your trust in our services.

Once again, I apologize for the inconvenience you experienced and appreciate your patience and understanding. If there is anything further we can do to address this situation, please do not hesitate to let us know.

Sincerely

Anand Shah

Kroovel LTD からの回答

2024年7月23日

Thank you for your kind words! We're delighted to hear that you had an excellent experience, even with the change in the pickup point. It was our pleasure to provide you with the Rolls Royce Ghost, and we’re thrilled that you enjoyed the service. A special thanks from Jay and the entire team. We look forward to serving you again and appreciate your recommendation!

Kroovel LTD からの回答

2024年7月18日

Thank you for your feedback regarding your recent experience with us! We’re delighted to hear that you enjoyed the car for the prom.

We apologize for the delay caused by traffic, but we’re glad the driver communicated with you during the journey to keep you informed. We strive for clear and consistent communication, and we appreciate your understanding as we work to improve this aspect of our service.

Thank you once again for choosing us, and we hope to serve you again for future events!

Kroovel LTD からの回答

2024年7月16日

Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our service for your son's prom. It's great to know that you found the process easy and enjoyed our wide range of limos. We're especially happy that the driver made such a positive impression and that all 8 boys had a great time.

We look forward to serving you again next year for another prom!

Best regards,
Exclusive Hire

Kroovel LTD からの回答

2024年7月16日

Thank you for providing feedback on your recent experience with Exclusive Hire for your wedding event on Saturday, 6th July 2024. We genuinely appreciate your input as it helps us improve our services.

We are deeply sorry to hear about the issues you encountered with the lady driver assigned to the bridesmaids. It is true that the payment was due upon the limo's arrival, which is why she requested it. However, we understand that repeatedly asking for payment, not offering the promised bubbly, and driving in an unprofessional manner are unacceptable behaviors. Please be assured that we will investigate this matter thoroughly and take the necessary actions to ensure such incidents do not happen again.

On a positive note, we are pleased that the driver for the groomsmen provided excellent service and treated his passengers with the utmost care.

We sincerely apologize for any inconvenience this may have caused on your special day. As a gesture of goodwill, we would like to offer you a discount on your next booking with us. Please contact our office at 0843 557 7577 or 0203 011 5099, or reach out to us via email to discuss this further.

Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

Best regards,
Exclusive Hire

Kroovel LTD からの回答

2024年7月12日

We deeply apologize for the inconvenience caused by the delay in your prom pickup. We understand the importance of punctuality for such significant events and regret not meeting your expectations after you paid £1200 for one hour of service.

We strive to ensure timely service, but unforeseen factors such as traffic can occasionally impact our schedules. Nevertheless, we aim to mitigate these risks as much as possible.

We supplied the Rolls-Royce Cullinan for your event, a vehicle worth £350,000, ensuring a luxurious experience. We would like to know if you were not happy with the vehicle or if it did not meet your expectations. Did we not provide the vehicle you requested?

Additionally, we offered an extra 15 minutes to compensate for the delay. It's also worth noting that you changed the time and address at the last minute, which we accommodated without any additional charges, as per our commitment to flexibility and customer satisfaction.

To discuss this further and to find a resolution, please contact us directly at 0203 011 5099. Your feedback is invaluable, and we hope to have the opportunity to provide you with a better experience in the future.

Sincerely,

Exclusive Hire

Kroovel LTD からの回答

2024年7月12日 に更新

Thank you so much for your fantastic review! We are delighted to hear that you were pleased with our service and that the driver made the prom day special for the young men.

Your kind words about our customer service and the driver’s approachability mean a lot to us. We strive to create memorable experiences, and it’s rewarding to know we succeeded.

We truly appreciate your recommendations to friends and family and are excited to have the opportunity to serve you again for any event.

Warm regards
Exclusive Hire