They have such a huge selection, I wish I had acres but had to limit to only 4 this time. I ordered a stunning star grass Dichromena colorata that I've been after for ages and a stripey Scirpus zebri... もっと見る
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Quality of plants very mixed, some fine others on their last legs. Poor customer service and fobbed off when I did complain. Will use alternate supplier in future.
企業が回答しました
All questions I asked were answered nicely. The plants that I ordered were quickly delivered and were well packaged. I've had quite a few plants from this site and have never been disappointed wit... もっと見る
企業が回答しました
Very helpful & knowledgeable staff at RHS show & 2yr later by email. Helped me select appropriate plants for my small wildlife pond. Marginals arrived ok but oxygenates mostly slime because Royal Mai... もっと見る
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企業情報
当該企業による記述
Lincs Plants is dedicated to offering award-winning pond plants along with an expanded selection of high-quality plants. By combining their expertise and passion for plants, they cater to customers seeking both specialty and diverse plant varieties. The brand emphasizes quality, expertise, and an enhanced plant selection, making it a go-to for gardening and pond plant enthusiasts.
連絡先
Unit12c (Old Raf Binbrook), LN8 6HF, Market Rasen, 英国
- 01472 566970
- sales@lincsplants.com
- lincsplants.com
4.2
ほぼ満足
1195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Excellent service
Excellent service. Prompt delivery. Healthy looking plants and well packaged.
2026年5月7日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased you’re happy with the service, prompt delivery, and healthy plants—thank you for your kind feedback!
All the pond plants I've ordered from…
All the pond plants I've ordered from this company have been faultless so I thought I'd buy some Helenium plants that seemed very good value for 1l and 3l items. What arrived months later were dried up tiny bareroot twigs - 2 of which were completely dead. Only one showed some signs of life. Like other reviewers have said, the company says the 1l and 3 litre sizes refer to the size they will grow to, not current size. I have never heard that before from any online plant seller. They've told me to return the dead plants - at my expense presumably.
2026年5月9日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re sorry to hear about your experience with the Helenium plants, especially given your positive history with our pond plants.
We understand your frustration regarding the condition on arrival, the interpretation of pot sizes, and the request to return items at your own expense. That’s clearly not the experience you expected, and we apologise for the confusion and disappointment caused.
For clarity, container sizes are typically intended to indicate the growing potential/established pot size at maturity, but we appreciate this isn’t always clearly understood and should be communicated more transparently.
If you haven’t already, please contact us with your order details and photos so we can review this properly and work towards a fair resolution for you.
Just had another 2 plants delivered
Just had another 2 plants delivered. Very good plants and well packaged.
I will order again
2026年5月8日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased to hear your plants arrived in good condition and well packaged—thank you for your kind feedback, and we look forward to your next order!
I did not buy these for a pond
I did not buy these for a pond. I got a big bowl and put them in to introduce my 2 year old to bond life. We touch the plant she love it.
2026年5月4日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
That’s lovely to hear—what a great way to introduce your child to pond life. We’re really pleased the plants are helping create that experience for you both, and thank you for sharing your feedback!
I rang for advice re oxygenating plants…
I rang for advice re oxygenating plants for our pond. Very helpful information was given and a few days later the plants arrived well packaged and appeared to be in healthy condition. This is my second purchase from Lincs Plants and am a happy customer.
2026年5月9日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased to hear you found the advice helpful and that your oxygenating plants arrived well packaged and in healthy condition—thank you for your continued support and kind feedback!
New to my little pond
Plants are top notch .well protected in packaging and no Damage. Delivery good and I would definitely recommend
2026年5月9日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased to hear your plants arrived in great condition and well protected, and that you’re happy with the delivery—thank you for your recommendation and kind feedback!
Lincs plant order…
Easy to choose and order due to information on their website.
Product arrived well packaged, in individual labelled bags. Plants are healthy and arrived moist which kept them in good condition
Used website to set up the planting basket with the soil provided. Fortunately I already had gravel. Will consider again in future.😀
2026年5月9日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased to hear you found the website helpful, the ordering process easy, and that your plants arrived healthy, well packaged, and in good condition. It’s great to know the planting guidance and materials all worked well for you too—thank you for your thoughtful feedback, and we’d be happy to help again in future!
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased you’re happy with the communication and plant quality—thank you for your kind feedback!
Very reasonable prices; great service and quality
Very reasonable prices. Pond plants packaged well and delivered promptly. Plant condition and quality very good. Recommend this company. Thanks!
2026年5月8日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased you’re happy with the prices, packaging, delivery, and plant quality—thank you for your recommendation and kind feedback!
Excellent service and products
I ordered 10 mixed native pond snails yesterday. They arrived with the postie early this morning. They were really well packaged and very healthy. I put them in my pond and they all moved within 10 minutes. Excellent service. Hopefully they will eat the algae and keep the pond clean.
2026年5月8日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased your pond snails arrived quickly, well packaged, and in good health—and great to hear they settled in straight away! Thank you for your kind feedback, and we hope they do a great job keeping your pond clean.
healthy plants
Nice healthy plants, well packaged, ordered on 4th arrived on 7th, highly recommended
2026年5月7日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased you’re happy with the healthy plants, packaging, and quick delivery—thank you for your recommendation and kind feedback!
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased you’re happy with the plants, packaging, and quick delivery—thank you for your kind feedback and we look forward to your next order!
We always order from Lincolnshire pond…
We always order from Lincolnshire pond plants, the plants are great quality and delivery is usually within 2-3 days.
2026年5月7日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really grateful for your continued support and pleased to hear you’re consistently happy with the quality of the plants and delivery service—thank you for your lovely feedback!
Excellent quality & carefully packed plants - delighted!
Two beautiful quality iris plants have arrived, carefully packaged and in excellent condition - thank you! Will order again!
2026年5月7日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re delighted to hear your iris plants arrived in excellent condition and that you were happy with the packaging and quality—thank you for your lovely feedback! We look forward to your next order.
Great quality
Great quality, great method of delivering, no issues at all very happy with our new plants! Our pond is already looking brand new.
2026年5月6日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re delighted to hear you’re so happy with the quality and delivery, and that your pond is already looking refreshed with the new plants—thank you for your lovely feedback!
I ordered plants in October to arrive…
I ordered plants in October to arrive in March and they arrived in May. Plants were underwhelming in size and arrived looking tired. Also revived one fewer than I should have. Issue was not dealt with and customer service not great although they did respond by email. Will not use again.
2026年5月7日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re very sorry to hear about your experience and understand your disappointment, especially after placing your order so far in advance.
A delay from March until May, combined with smaller-than-expected plants, a missing item, and concerns over plant condition, is understandably frustrating. We also apologise that you felt the issue was not properly resolved despite being in contact by email.
Your feedback regarding dispatch timing, quality expectations, and customer service has been noted and will be reviewed internally as we work to improve both communication and order fulfilment.
They are all thriving now.
When the plants arrived they didn't look in great shape and some were very small!
However after repotting they have all pulled through and are now thriving. I am very happy with the end result and would buy from them again.
2026年5月7日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased to hear the plants recovered well and are now thriving after repotting. Thank you for your patience and for giving them the chance to establish—we’re delighted you’re happy with the end result and would buy from us again!
3 types of pond plant came as promised…
3 types of pond plant came as promised the next day - and are in great health. They have a metal tie that helpfully sinks them to the bottom. Thanks you
2026年5月6日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re really pleased your pond plants arrived quickly and in great health, and that the weighted ties were helpful for placing them in the pond—thank you for your kind feedback!
Plants came very quickly
Plants came very quickly, but unfortunately the quality of them were very poor.half of them were rotten, and dead.
2026年5月6日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re sorry to hear the plants arrived in poor condition, especially with some appearing rotten or dead on arrival. That’s not the standard we aim to provide, and we understand how disappointing this must have been.
Please contact us with your order details and photos if possible so we can investigate this properly and help resolve it for you.
STILL waiting on my order from…
STILL waiting on my order from September with a guaranteed March delivery and they are now refusing to refund the order despite it being so late. This is against the law. I will now be taking this to citizens advice to pass to trading standards. Absolute theives.
2026年5月6日
自発的なレビュー
Lincolnshire Pond Plants Ltd からの回答
We’re very sorry to hear about your experience and understand your frustration with the delay and lack of resolution.
A delay from September to well beyond the advised March delivery is not acceptable, and we appreciate how disappointing it is when expectations are not met. We also understand your concern regarding refunds and communication around this.
We would strongly encourage you to contact us directly with your order details so this can be urgently reviewed at a senior level and properly investigated. If a refund decision has not been handled correctly, it needs to be addressed as quickly as possible.
We are sorry for the distress this situation has caused.
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