LinkPay レビュー 42

LinkPay からの回答

2025年7月25日

Hi osa,

We’re sorry you had some kind of negative experience with our service, though we must reassure you:

First: our site never has been down despite any tech issues we had previously

Second: Our support has been active the whole time to ensure the users that their money is safe and may be used or withdrawn

Besides, our service has been operating more stable that ever for the last one, so we would be happy to know more details about your case and solve the issue

With all the best,
LinkPay Team

LinkPay からの回答

2025年4月30日 に更新

Dear Brennan Steinley,

We understand your disappointment and regret that your experience with LinkPay hasn’t met your expectations. That said, after reviewing your case, we found repeated requests from multiple accounts and frequent demands for promo codes — all during a period when card issuance was temporarily unavailable due to ongoing technical updates.

You were informed multiple times that these issues were in progress and that delays were to be expected. Despite that, you continued to push for immediate access, which only complicated support interactions.

We’re committed to providing a reliable service to all users, but we kindly ask for cooperation and patience — especially when system maintenance is involved. If you’d still like to proceed with issuing a card using your main account, please reach out to support@linkpay.io and our team will assist accordingly.

Best regards,
The LinkPay Team

LinkPay からの回答

2025年4月30日

Dear Naing Tun Lin,

We’re very sorry to hear that your experience with LinkPay didn’t meet your expectations.

Please note that we do not limit fund withdrawals — in order to process a withdrawal, it's essential to contact our support team directly. They’re available to assist you and ensure your funds are released promptly.

We’d be grateful if you could reach out to support@linkpay.io with your account details so we can look into your issue and resolve it as quickly as possible.

Thank you for your feedback — it helps us improve our service.

Best regards,
The LinkPay Team

LinkPay からの回答

2025年4月10日

Hello,

Thank you for your feedback. We truly apologize for the inconvenience you've experienced. We understand the importance of having uninterrupted access to your funds, and we regret that the current technical issues on our banking partner's side have affected our services.

We want to assure you that our website remains open so that you can stay updated on the progress of the issue and access other account management features while our support team works diligently to resolve the problem. If you have any concerns or need further assistance regarding your card and funds, please do not hesitate to contact our support team directly.

Thank you for your patience and understanding.

Best regards,
The Linkpay Team

LinkPay からの回答

2025年4月10日

Hi there,

Thanks so much for the great feedback! We're happy to hear you're enjoying fast transactions and affordable rates with Linkpay — that’s precisely what we aim to deliver.

Glad everything's been smooth so far, and we’re here if you ever need anything!

Best regards,
The Linkpay Team

LinkPay からの回答

2025年4月10日

Hi there,

Thanks so much for your kind words! We're really happy to hear that setting up your account and using Linkpay was easy and straightforward. That’s exactly what we aim for!

We truly appreciate the recommendation 🙌

Best regards,
The Linkpay Team

LinkPay からの回答

2025年3月24日

Hi Cecilia,

We’re truly sorry to hear about your experience and understand how frustrating this must be. Please know that we take such concerns very seriously.

There have been some recent technical issues related to our banking partner, which have unfortunately impacted card functionality and withdrawals for some users. We’ve been actively working to resolve this and are in the final stages of onboarding with a new banking provider to restore full service.

We’d like to assist you directly to resolve your case. Could you please reach out to our support team at support@linkpay.io with your account details? We’re committed to making this right and appreciate your patience during this transition.

Thank you,
The LinkPay Team

LinkPay からの回答

2025年3月18日

Dear Bertha,

We sincerely regret the frustration and inconvenience you’ve experienced. We understand how important timely refunds are, and we apologize if our response time did not meet your expectations.

Refunds typically depend on both the issuing bank and the merchant’s policies, and we are actively working to resolve your case as quickly as possible. Please reach out to our support team at support@linkpay.io with your transaction details so we can investigate further and provide you with a clear update.

Your feedback is valuable, and we are committed to improving our service. We appreciate your patience and the opportunity to make things right.

Best regards,
The LinkPay Team

LinkPay からの回答

2025年3月7日

We’re truly sorry to hear about your experience with our service. Ensuring seamless transactions and reliable access to funds is our top priority, and we regret that this hasn’t been your experience.

We’d love to investigate the issues you’ve encountered and work on a resolution as quickly as possible. Please reach out to our support team at support@linkpay.io with your account details so we can assist you directly.

Your feedback is invaluable to us, and we appreciate the opportunity to make things right.

Best regards,
The Linkpay Team

LinkPay からの回答

2025年2月18日

Thank you for your feedback! 💙

We’re glad to hear that you find our service good, but we completely understand how frustrating it can be to wait for a refund.

Refund processing times typically depend on the merchant and banking institutions involved, which can sometimes lead to unexpected delays. While we do our best to process them as quickly as possible, some refunds take longer due to external factors.

If your refund is still pending, please reach out to our support team via support@linkpay.io so we can check the status and assist you further. We appreciate your patience and are here to help!