link.com レビュー 261

link.com からの回答

18時間前

Thank you for letting us know. We understand how upsetting it is to see fraudulent charges on a card you only used with Link.

Please contact your bank to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant; we investigate all reports of fraudulent activity and work to prevent misuse of our platform.

If you want to review any Link account activity tied to your payment details, please contact us here: https://support.link.com/contact/login? so the issue can be checked through the proper channel.

link.com からの回答

18時間前

Es tut uns leid zu hören, dass Sie die Ware nicht erhalten haben. Wir verstehen, wie frustrierend das ist.

Stripe ist eine Zahlungsplattform, die Unternehmen Werkzeuge bietet, um Online-Zahlungen anzunehmen und zu verwalten. Stripe stellt die Produkte des Händlers nicht her und ist nicht für Versand oder Fulfillment verantwortlich.

Bitte wenden Sie sich direkt an den Händler und fordern Sie eine Klärung, Rückerstattung oder Ersatzlieferung an.
Wenn Sie den Händler nicht erreichen können, kontaktieren Sie bitte unser Support-Team hier: https://support.stripe.com/contact/login
Wenn es sich um eine unbekannte oder unautorisierte Abbuchung handelt, teilen Sie uns das bitte im Support mit, damit wir den Vorgang über den richtigen Kanal prüfen können.

link.com からの回答

18時間前

Thanks for sharing your concern. We understand it can be unsettling if Link appears without a clear explanation.

Link is a saved payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps. Because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

If you want help reviewing or removing a Link account, please visit https://support.link.com/contact/login? so the team can help through the proper channel.

link.com からの回答

5日前

Sorry to hear about your experience with a payment related to the clean air zone in Birmingham. If you believe there's been an issue with a charge, we recommend contacting the merchant, O'DONNELL ENTERPRISES LIMITED, directly to resolve it. Feel free to reach out to us over: https://support.link.com/.

link.com からの回答

5日前

Hi Paul, sorry to hear about your experience with the sign-up process and data retention policies. We take privacy and consent seriously, and it's important to clarify these processes. For guidance on managing account information or addressing consent-related concerns, please visit our support page at https://support.link.com/. Additionally, we recommend contacting the merchant directly to discuss how your information is handled. If you need further help, feel free to reach out through our support options. Thank you for sharing your concerns with us.

link.com からの回答

5日前

Hi Craig—sorry for the frustration you experienced. We understand how important it is to have clear communication regarding account issues. While risk controls are essential, we continually strive to provide as much transparency as possible. Sometimes we aren't able to support a business for risk, compliance, or regulatory reasons, leading to account deactivation without the option for appeal. If you believe there's more information that might impact this decision, please reach out through one of our support options at https://support.link.com/. Thank you for your feedback, and we wish you the best in finding a solution that meets your needs.

link.com からの回答

5日前

Hi Kate—sorry to hear about your experience. Protecting user security is a top priority, and we're sorry to hear this wasn't the case for you. While Stripe processes payments, the responsibility for protecting against scams often lies with the merchants and the banks involved. If you believe there was an unauthorized charge or you need assistance, you can use Stripe’s secure charge lookup tool to find more information about the charge and potentially contact the merchant directly. For additional support, visiting https://support.link.com/ may provide further guidance. Thank you for your feedback.

link.com からの回答

5日前

Hi Toby—sorry to hear about your experience. It sounds frustrating to receive unexpected emails. Sometimes, during a transaction, payment platforms offer services like creating a wallet to streamline future payments. If you prefer not to engage with these features, you’re not obligated to do so. To understand why you received that message and how you can address it, please visit support.link.com/questions/why-did-i-receive-an-email-sms-when-i-don-t-have-a-link-account for more information. Your feedback is important, and we appreciate your concerns.

link.com からの回答

5日前

Sorry to hear you had a frustrating experience with the reward offer. We understand how disappointing it can be when things don't work out as expected. While Stripe processes payments, promotional rewards typically fall under the company's responsibility that provided the offer. We recommend reaching back out to them for further clarification or resolution. We strive for ethical practices and appreciate your feedback, which helps improve the experience for everyone.

link.com からの回答

5日前

Hi Lindsay, thank you for sharing your feedback with us. We're sorry to hear about your experience with Link’s billing process. It sounds frustrating and not aligned with the clarity and transparency we aim to achieve. While Stripe's role involves processing payments, specifics about cancellation policies are typically managed by the merchant. We suggest reaching out to the service provider for further resolution. Your insights are valuable, and we'll consider them as we work to improve clarity in our processes. If there are concerns related to payments, please visit us at https://support.link.com/.

link.com からの回答

5日前

Raphel, we're genuinely sorry to hear about the challenges you've faced with your recent purchase and charges. We understand how concerning unexpected charges can be, especially considering your circumstances. Stripe, via Link, handles payment processing but the specifics of charges and subscriptions are managed by merchants like TrimRX. We recommend reaching out to TrimRX for further clarification on these charges and cancellation policies. Your feedback is important, and we’ll consider it to help improve transparency in payment interactions. If you need assistance with the payment process, don't hesitate to reach out at https://support.link.com/.

link.com からの回答

2026年4月6日

Sorry to hear about your concerns with Link.com. It’s frustrating to receive unexpected communications, especially if you didn't sign up. While Link is designed to provide a seamless payment experience, your comfort and trust are important. We recommend visiting Link's support page for guidance on managing your notifications and ensuring your information is secure: https://support.link.com/questions/why-did-i-receive-an-email-sms-when-i-don-t-have-a-link-account. If you have further concerns, contacting Link directly through their support channels might provide clarity and peace of mind.

link.com からの回答

2026年4月6日

We're glad to hear you figured it out and have had a positive experience using Link for your online purchases! Link does aim to provide a secure and convenient checkout process across multiple sites, helping streamline payments while prioritizing security with encryption measures. If you have any further questions about how Link works, feel free to explore our resources or visit our support page for more information. Thanks for sharing your insights!

link.com からの回答

2026年4月3日

Thank you for sharing this positive experience — we are glad the sales team made your visit helpful and welcoming. It sounds like the staff were informative and made it easy to arrange a visit for your son, which is the core point.

If you or your son need help booking an appointment through a merchant that uses Link or Stripe, please let us know which site you are using and we can point you to the right resources. For general questions about Link, visit https://support.link.com/contact/login? and for Stripe merchant support visit https://support.stripe.com/contact/login.

link.com からの回答

2026年4月3日

We are sorry to hear this happened and understand being surprised and concerned — that sounds very unsettling. It sounds like an account may have been created during a quick checkout flow even though you did not complete a purchase, which is the core issue.

Link is a saved payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps. Because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Please visit https://support.link.com/contact/login? to report the unexpected account and request removal; do not share private details here. If you received an unexpected charge, contact your card issuer to dispute it right away. If you can, include the email address associated with the payment when you contact Link Support so we can advise on next steps.

link.com からの回答

2026年4月3日

We are sorry to hear about this unexpected charge and appreciate you raising it publicly. It sounds like you attempted a checkout with Link, did not complete account setup, and then saw an unauthorized $9.95 subscription charge, which is the core issue.

Link is a saved payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps. Because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Please contact Link Support to report the charge or request help removing an account: https://support.link.com/contact/login?.

Please contact your bank or card issuer to dispute the $9.95 subscription charge as you already started, and use the Link support form above for account removal or investigation. Do not share private account details here.

link.com からの回答

2026年3月28日

Grazie per aver condiviso la sua esperienza con l’Università Link Campus — ci dispiace sapere che il suo percorso non sia stato soddisfacente.

Tuttavia, questo canale risponde esclusivamente a recensioni relative a Stripe e Link (i prodotti per pagamenti e checkout). Per questioni legate all’organizzazione didattica, al corpo docente o alla qualità dei corsi, le suggeriamo di rivolgersi direttamente all’università tramite i canali ufficiali di Link Campus (se disponibili sul sito dell’ateneo) o agli uffici competenti per reclami e qualità didattica.

link.com からの回答

2026年3月28日

Thanks for sharing this — we’re very sorry to hear about the duplicate charge and the trouble it caused.

Link is a saved‑payment and checkout product that can create a stored‑payment profile during checkout—because the experience is designed to be seamless, some users may not realise an account was created. For duplicate or unexpected charges, please contact the merchant (Lands' End) first so they can confirm and reverse the duplicate transaction. If the merchant can’t resolve it or you believe the charge is unauthorised, contact your bank to dispute the transaction and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant—we investigate all reports of fraudulent activity and work to prevent misuse of our platform.

If you need help removing a Link profile or understanding how an account was created, please contact Link Support at https://support.link.com/contact/login? so the team can review the profile and assist with deletion if appropriate.

link.com からの回答

2026年3月28日

Link is an optional saved‑payment and checkout product designed to speed up future purchases by storing payment and contact details—because the experience is intended to be seamless, some users may not realise an account was created during a quick payment flow. If you prefer Apple Pay or PayPal, you can continue using those—Link doesn’t replace them and isn’t required.

If you’d like a Link profile removed or want help understanding how an account was created, please contact Link Support at https://support.link.com/contact/login? so the team can review your profile and delete it if appropriate.

link.com からの回答

2026年3月28日

Thanks for the clarification — we’re sorry this involved Link and caused you distress.

Link is a saved‑payment and checkout product that can create a stored‑payment profile during checkout—because Link speeds up future payments, some users may not realise an account was created. For issues with unexpected refunds, refunds processed by the merchant, or unexpected charges tied to a Link profile, please first contact the merchant (Flight Catchers) so they can review the refund and explain their tax or refund calculation.

If the merchant can’t resolve it or you believe the charge is unauthorized, please contact your bank to dispute the transaction and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant—we investigate all reports of fraudulent activity and work to prevent misuse of our platform. You can also contact Link Support at https://support.link.com/contact/login? if you need help removing a Link profile or understanding how an account was created.