We have been long standing customers of Lloyds. The customer service is second to none which is why we recently moved another financial platform across to them. Our Relationship manager Luke Willis ha... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We have been long standing customers of Lloyds. The customer service is second to none which is why we recently moved another financial platform across to them. Our Relationship manager Luke Willis ha... もっと見る
企業が回答しました
We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... もっと見る
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I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... もっと見る
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We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... もっと見る
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当該企業による記述
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Have purchased a new business , I have received best help from Remee Thakrar.
All send at right time, then took 5 minutes to start to use card machine
Really appreciated
Bruno

Lloyds Cardnet からの回答
To sort out merchant services, Rehana was very Proactive. They have given Excellent customer service.

Lloyds Cardnet からの回答
I had a great experience dealing with Serhat regarding our merchant services. The communication was clear, professional, and efficient throughout the process. Everything was explained in a straightforward way, making it easy to understand the changes to our account.
Overall, very good service and support — much appreciated.

Lloyds Cardnet からの回答
My request for my cardnet terminal was swift. Hannah was really helpful the entire process! She is an incredible professional with great communication skills. Her responses were always prompt and positive! She is a breathe of fresh air! Thank you Hannah

Lloyds Cardnet からの回答
Professional, friendly and informative service.
Explained the options clearly which made choosing a suitable replacement POS card terminal straightforward.
Good communication and processing of new contract.
Thank you!

Lloyds Cardnet からの回答
Dulcie was excellent, she helped me with a variety of issues, and even saved me some money...... that can't be bad !!

Lloyds Cardnet からの回答
Very smooth transition from an old credit card machine to a new one. Cleo was very knowledgeable and ensured that we got the correct machine for our needs and that it was changed over quickly with no delay in usage

Lloyds Cardnet からの回答
I have been speaking with Dulcie regarding a new terminal, she has been an absolute delight everything has gone ahead perfectly. Thank you

Lloyds Cardnet からの回答
On the 19th of April 2026 I spoke to a young lady called Amber Gibson who was extremely helpful professional and knew what she was talking about. She’s a credit to your organisation.

Lloyds Cardnet からの回答
When I phoned your representative David Guy was very helpful and polite.
He answered all my questions and
explained everything to me that I needed to know.

Lloyds Cardnet からの回答
Richard Swinfield has been helping us with cardnet since 2025 and has always been very helpful and informative with any information that’s he’s provided us.

Lloyds Cardnet からの回答

Lloyds Cardnet からの回答
We couldn't accomplish anything with those who said they would come back but never did.

Lloyds Cardnet からの回答
We was planning on leaving Lloyds Cardnet as our machine had become obsolete and required a new one. When I called I spoke to Cleo Swales and she was excellent. She offered me a more modern machine and gave us a more competitive rate. The customer service she provided was outstanding and resulted in us continuing with Lloyds Cardnet. I can not complement her highly enough

Lloyds Cardnet からの回答
From initial contact with Richard Swinfield following a recommendation, to implementation with FISERV and later down the line with the Castle card machine, I cannot fault the service provided. Richard has been fantastic throughout the whole time.
I've had no problems at all since we went live in 2023.

Lloyds Cardnet からの回答
As a new Lloyds Cardnet customer, the onboarding was smooth, well supported, and everything is working as expected

Lloyds Cardnet からの回答
Michael Scott is always helpful and responsive in accommodating our needs.

Lloyds Cardnet からの回答
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