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Lloyds Cardnet レビュヌ 

573
•
TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

once I got through to her, (not her fault I'd been on hold quite a while)Cleo Swales knew her stuff and gave me all the information I needed. She wasn't pushy and appreciated I'd need to weigh up Car... もっず芋る

5぀星のうち4の評䟡

Having had a query with various transactions, Louise Pugh stepped in and gained the answers we were looking for. Also advised us to access the portal that was available that we did not know existed.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Vanessa is so supportive and helpful. She keeps me up to date with any questions, or issues that are in progress, and is always friendly and approachable no matter how busy.

䌁業が回答したした

5぀星のうち5の評䟡

I initially spoke to my contract manager about using Lloyd’s bank to process my payments. I was introduced to Michael Scott who guided me through the process. Arranged teams meetings and when things... もっず芋る

䌁業が回答したした

䌁業情報

  1. カヌド決枈凊理サヌビス
  2. ・
  3. eコマヌス ゜リュヌション提䟛業者
  4. 銀行
  5. 支払いサヌビス

Lloyds Cardnet に぀いお

圓該䌁業による蚘述


Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.

By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.

Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.

Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.

Take payments >

Existing customer support >

連絡先

Take card payments with confidence

A card reader for every business, big or small

4.6

優良

TrustScore 5段階評䟡の4.5

573件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

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4.6

すべおのレビュヌ

(573)

過去12か月のレビュヌ数: 360ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Appalling service

Appalling service - avoid! Communication is non existant. Written information incorrect. No proper support available- just shrugged shoulders. Wrong information about registration led to unnecessary installs on computer which has messed my system up. Still waiting a month later to learn how to use their system. So many passwords ( some of which are laughably insecure) and log in levels. Avoid

2026幎5月28日
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi Iain,

We’re really sorry to hear about your experience, and thank you for taking the time to share your feedback.
This isn’t the level of service we want to provide, and we understand how frustrating unclear information, delays and system issues can be — especially when it impacts your day-to-day operations.
We’d like to look into this further and understand what’s gone wrong so we can put things right.
Thank you again for your feedback — it’s important to us and helps us improve.

Kind Regards
Sarah Cantrell - Lloyds Bank Cardnet

5぀星のうち5の評䟡

cardmet team super helpful


I have had great support from the cardnet team especially Kelly always super helpfull and deal with my queries and always get resolved quickly the whole team have been realy helpfull.

2026幎6月3日
自発的なレビュヌ
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi,

Thank you for your review and positive feedback. I will share this with Kelly.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

Fantastic service

Fantastic service. Extremely efficient. Wouldn't hesitate to recommend. Other providers just didn't match up.
Special thanks to Richard Swinfield, who was first rate throughout and did exactly as he said he would at all times. Thank you.

2026幎6月1日
自発的なレビュヌ
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi Thomas,

Thank you for your review and positive feedback. I will share this with Richard.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

The personal touch and attention to detail

A bank is just a bank to most, but when looking at ensuring we got all the features and facilities we needed for the company the personal touch and personal support was exacty what we needed. Walked through every feature, detailed discusssion on what we needed, why we needed it and what they could offer. The service and attention to detail for us was superb. Thank you Michael Scott

2026幎5月4日
自発的なレビュヌ
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Dear Mark,

Thank you for your review and positive feedback. I will share this with Michael Scott.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

Good level of support for SME's

We have been exploring our options for payment processing - our most recent customer service experience with Cardnet was first class as soon as we had established the right person to speak with.

2026幎5月29日
自発的なレビュヌ
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Dear Jonathan,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

Just had my first meeting with my new Cardnet Manager

Just had my first meeting with my new Cardnet Relationship manager James Gale and i am please to report it was a very positive experience indeed.
James was very helpful we some great advise and ideas
10 out of 10 thanks
Peter
AGC LTD

2026幎5月27日
自発的なレビュヌ
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi,

Thank you for your review and positive feedback. I will share this with James Gale.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

We moved our business to Lloyds

We moved our business to Lloyds Cardnet, it was very quick and easy for the whole company. Deepak Joshi was very helpful and guided us through the process making it as easy as possible!

2026幎5月26日
自発的なレビュヌ
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi,

Thank you for your review and positive feedback. I will share this with Deepak Joshi.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち4の評䟡

Mostly clearly explained

Mostly clearly explained, but as a non techno person I found some things needed more explanation. This was dealt with satisfactorily.

2026幎5月26日
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi Patricia,

Thank you for your review and feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

Simple process

2026幎5月26日
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi Peter,

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

New retail setup

We are going through the setup of our first retail outlet after having been a Lloyds business customer for years.
The Cardnet team, Mr Michael Scott in particular, was hugely supportive on this journey. They provided the guidance we needed and went above and beyond our expectations.
We were updated at every stage of the process, making what could have been an incredibly stressful experience seem very straightforward.

2026幎5月21日
自発的なレビュヌ
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi David,

Thank you for your review and positive feedback. I will share this with Michael.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

We returned to Cardnet after a brief 18


We returned to Cardnet after a brief 18 months with another supplier. Originally with Cardnet for nearly 40 years and now glad to be back. There is always a person to speak to if any queries arise - cannot fault the service.

2026幎5月21日
自発的なレビュヌ
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi Libby,

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち4の評䟡

David was so helpful

2026幎5月4日
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi Terri,

Thank you for your review and positive feedback. I will share this with David.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

David Guy has been exceptional in every


David Guy has been exceptional in every way. He has dealt with every issue that’s been raised in a very professional and friendly manner. I wish everyone I speak to at Lloyds would take a leaf out of his book.

Keep up the great work David. No doubt I will speak to you again at some point.
A real asset to the team.

2026幎5月19日
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi Eric,

Thank you for your review and positive feedback. I will share this with David.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち5の評䟡

Response time was good

Response time was good. Person was able to provide the relevant info to my query.

2026幎4月23日
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hello

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

5぀星のうち3の評䟡

I received a brief email stating that I


I received a brief email stating that I am already on the lowest rate available and that this can be reviewed again in 6–7 months. However, I found the response unsatisfactory, as I had also asked for a copy of my contract and whether I am able to switch, and these points were not addressed.

2026幎5月18日
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi A Sarvestani

Thank you for taking the time to share your feedback. We’re really sorry to hear that the email you received felt brief and didn’t fully address all of your questions – we understand how frustrating that can be.
This isn’t the experience we want to provide, and we’d like to look into this further to understand what’s happened and make things right.
We appreciate you bringing this to our attention and giving us the opportunity to improve.

Sarah Cantrell - Lloyds Bank Cardnet

5぀星のうち5の評䟡

Serhat understood our company's needs


Serhat understood our company's needs and was able to recommend the right terminal to replace our existing one.

I was in rather a hurry, so I was not interested in quite as much pleasantry as he was keen to give. Probably my bad.

2026幎5月1日
Lloyds Cardnet ロゎ

Lloyds Cardnet からの回答

Hi Justin,

Thank you for your review and positive feedback. I will share this with Serhat.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

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