In tutta la mia vita non ho noleggiato alcuna autovettura questa e stata la prima volta. In merito devo dire con grande sincerità che sono rimasto molto ma molto contentissimo dell'auto consegnata una... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
In tutta la mia vita non ho noleggiato alcuna autovettura questa e stata la prima volta. In merito devo dire con grande sincerità che sono rimasto molto ma molto contentissimo dell'auto consegnata una... もっと見る
企業が回答しました
Top service and very friendly personal. Especially at the car Rental station in Firenze City. Everything has been prepared for me when picking up my car. Also, the availability of the Call Center is v... もっと見る
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The lady at the office was extremely helpful and very friendly and when we returned the car the gentleman at the garage was extremely polite and friendly. The only negative thing was when we went to... もっと見る
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Locauto was great to rent from, and I was very happy with the perfect car for enjoying both Autostrada and twisty back roads - Opel Corsa with a manual transmission - not too big, enough space for our... もっと見る
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Presso l'ufficio Locauto Rent di Via Maso Finiguerra, 31/R potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. L'Ufficio di noleggio non è dotato di key box, ma è possibile la riconsegna fuori orario fino alle ore 02.00 presso l'adiacente Garage Excelsior (Via Palazzolo, 94). Accesso ZTL free. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via Maso Finiguerra, 31R, 50123, Firenze, Firenze / Toscana, イタリア

顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Buena experiencia, rápida recogida y entrega del vehículo. Amabilidad en el counter como en el parking de entrega. Vehículo igual al que renté, nuevo y limpio.

Locauto Group - Firenze Borgo Ognissanti からの回答
Personale disponibile e professionale, servizio veloce e super semplice. Grazie

Locauto Group - Firenze Borgo Ognissanti からの回答
Our check in experience host was very kind and pleasant. We had a baby with us which while challenging for us, was made an easy process as had infant car seats available. We would absolutely recommend this company.

Locauto Group - Firenze Borgo Ognissanti からの回答

Locauto Group - Firenze Borgo Ognissanti からの回答
Il personale è molto cordiale ed efficiente, preciso nelle informazioni, presenta una vasta gamma auto proponendo varie soluzioni di viaggio.

Locauto Group - Firenze Borgo Ognissanti からの回答
Il servizio Meraviglioso !!
La gente del parcheggio molto attenta e professionale

Locauto Group - Firenze Borgo Ognissanti からの回答

Locauto Group - Firenze Borgo Ognissanti からの回答
It was easy to get the car e give it back. The car was clean.

Locauto Group - Firenze Borgo Ognissanti からの回答
Good car; great receptionist at Florence outlet with good English; clear instructions on returning.

Locauto Group - Firenze Borgo Ognissanti からの回答
Every thing was good after booking, except the pickup process. When we arrived to pickup the vehicle there as only 1 person on staff in the early AM. Stood in line for about half an hour to get all of the paper work done. There should be at least two people on staff to handle checkins.
Picked up the vehicle in Florence and dropped in La Spezia. Vehicle was new and in good condition. Booking process was straight forward. Staff were pleasant. Overall very pleasant experience.
One of the reasons we went with LocAuto was because they actually provide the 3rd party insurance coverage themselves, as opposed to going through a 3rd party insurer. You know up front exactly what your costs are rather than finding out out at the pickup counter if you wanted extra insurance and haven't already purchased 3rd party insurance on your own. Insurance was more expensive that through a 3rd party, but it always is.

Locauto Group - Firenze Borgo Ognissanti からの回答

Locauto Group - Firenze Borgo Ognissanti からの回答
The whole process was efficient and easy going. Very friendly and competent personnel and great car!
Great service, keep it on!

Locauto Group - Firenze Borgo Ognissanti からの回答

Locauto Group - Firenze Borgo Ognissanti からの回答
Excelente atencion, me ofrecieron un upgrade sin cargo y llame telefonicamente y me atendieron rapidamente para enviarme el contrato por mail ya que no me habia llegado. Excelente todo!!. Sin secretos

Locauto Group - Firenze Borgo Ognissanti からの回答
I booked an Opel Corsa or something similar and got a new Jeep Avengers with 2000 km on board. Very serious company, I didn't pay warranty or full insurance.

Locauto Group - Firenze Borgo Ognissanti からの回答
Servizio veloce e professionale. Macchina in perfetto stato. In sintesi tutto ok

Locauto Group - Firenze Borgo Ognissanti からの回答
Overall, we are extremely satisfied with the company. That's why we choose Locauto every time. But this time we were a bit disappointed. We had chosen a Toyota Aigo, but we got a Fiat Panda without air conditioning. The trip was unpleasant. We didn't read anywhere that the car would be without air conditioning. Otherwise, the employees are great. I hope we won't be disappointed again, I hope it was a misunderstanding, not practice. We would choose Locauto again, but much more carefully.

Locauto Group - Firenze Borgo Ognissanti からの回答
Easy check in. Upgraded to a bit bigger car that had a GPS system that we requested and paid for.

Locauto Group - Firenze Borgo Ognissanti からの回答

Locauto Group - Firenze Borgo Ognissanti からの回答
O check in online foi perfeito para levantar logo o carro na garagem sem perder tempo. A entrega do carro também foi muito rápida e simples.
O carro era um Fiat Panda que tinha sido um pouco maltratado por anteriores clientes, mas portou-se bem, e deu para fazer a roadtrip pela Toscana.

Locauto Group - Firenze Borgo Ognissanti からの回答
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