Abbiamo noleggiato l'auto perché purtroppo ci avevano cancellato il volo del rientro. ( Bari/Malpensa). Sia nel punto di ritiro che nel punto di rilascio, abbiamo trovato personale davvero competent... もっと見る
企業が回答しました
所在地
所在地を変更Stazione Ferroviaria Malpensa Terminal 2, 21019 Somma Lombardo, Varese / Lombardia, IT
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
1.Thorough walkthrough at pickup 2. Good value for money 3. Excellent drop off experience (very quick) 4. Ability to drop off at preferred (different) terminal with little fuss.
企業が回答しました
I rent cars from this company 4 times a year when I travel to Italy. It never disappoints me and always meets my expectations!!! I definitely propose to everyone.
企業が回答しました
les + +Prise et retour location rapide +Véhicule en très bon état les - -Assurance supplémentaire trop chère ( si prise -assurance complète , plus chère que la location ) -La personne qui nous a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Presso l'ufficio Locauto Rent di Milano Malpensa Terminal 2, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
連絡先
Stazione Ferroviaria Malpensa Terminal 2, 21019, Somma Lombardo, Varese / Lombardia, イタリア
- +39 0243020403
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4.6
優良
2373件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Grazie, è bello sapere di aver fatto un buon lavoro! A presto, Ginevra
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Locauto
Locauto: prima auto-verhuurder op Malpensa. Alles snel en goed geregeld; Roberta is een prima medewerkster!
2026年7月25日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Ford Puma de 10
Es la primera vez que alquilamos con ellos y la verdad que todo muy bien. Me entregaron un Ford Puma automático. El coche cumplía totalmente con lo que necesitábamos. Un coche muy cómodo para conducir y gastaba poca gasolina. Aunque el coche presentaba varias partes con roces. Me indicaron que estaba todo reflejado en el contrato y no tuve ningún problema. Volvería a operar con ellos.
2026年7月23日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Buen servicio buena atención.
2026年7月23日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Thank you for leaving us a positive review! See you soon, Enrico
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Car was dirty and scratched
Car was dirty and scratched, the checkin process took more than an hour. Very poor experience
2026年7月15日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Hello Aw, thank you for sharing your feedback. We know that peak season can be challenging due to the high volume of customers we assist, and we sincerely apologize for the long wait. We hope to have the opportunity to welcome you back for a smoother experience in the future!
Sara
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Quick pick up process perfect
Quick pick up process , same with drop off
New clean car , perfect experience
2026年7月21日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Thank you for taking the time to leave us a positive review. See you soon, Enrico
الصراحةً تجربه ممتازه واعطوني سياره…
الصراحةً تجربه ممتازه واعطوني سياره جديده ومتابعه للايميل معهم ورد سريع. شكرا لكم كانت تجربه ممتازه
2026年7月20日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Unprofessional and stressful experiece
We’ve been given a car that did not have an updated software and the Apple car play did not work which was essential for us traveling around Italy’s Alps. Once we asked for a replacement the same category car was not available and it took a great deal of frustration and negotiation to get another car for the same booked fee. Once we got the replacement I’ve been told that the car has no dents or scratches but once I walked around the vehicle I noticed hail dents (bunch of small dents) on the hood and on the roof. So I went back to the agent to clarify and it seemed this was also unexpected to him… So he had to refill the contract again, pointing out damaged areas. By that time my trust and patience was running out, I’ve already spent more than an hour at the car rental park trying to pick up a car. The last spin to this story was when I had to return the car to another location and some of the hail spots were not mentioned in the contract I signed (to my surprise). But what I had were the photos and the videos I’ve taken when I was picking up the rental where you could clearly see the damage. So I’ve been asked to send all of the footage to their main office for clarification and still waiting for their reply. Overall the rental experience was stressful, unpleasant and unprofessional and I will not rent with Locauto again. And I suggest to always photograph and film your rental before pickup no matter what it says on your contract!
Simonas
2026年7月19日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Dear Simonas, thank you for sharing your detailed feedback. We are truly sorry to hear about the stressful and frustrating experience you had during your rental.
We would like to clarify that vehicle optional features—such as Apple CarPlay—depend directly on the specifications provided by the vehicle manufacturers. Therefore, not all vehicles within the same category carry the exact same features, and bookings are made strictly based on vehicle category rather than specific onboard technology.
That being said, we fully understand how frustrating the overall check-in and replacement process was for you. Regarding your concern about the vehicle's condition, we are pleased to confirm that no charges were applied for any damages, as the hail marks were correctly documented in your agreement at the time of pick-up.
We greatly appreciate your patience throughout this process.We truly hope to have another opportunity in the future to regain your trust and provide you with a much smoother journey.
Elisa
great service!!!
2026年7月15日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Easy pick up and drop off
Easy pick up and drop off, very close the the terminals. Staff was friendly
2026年7月11日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Il tempo è prezioso, grazie per averci dedicato qualche minuto con questa splendida recensione. A presto, Angelo
La trabajadora Camilla B muy mal
La trabajadora Camilla B del aeropuerto de Milano Malpensa desde que llegamos nos trató muy mal. Desde el principio nos puso las cosas muy dificiles y ninguna ayuda. Por el bien de la empresa debería de estar en la calle. Además nos hizo contratar otro coche y no nos dió el nuestro. Muy mala experiencia
2026年6月22日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Hello Miguel, thank you for sharing your experience, we would like to learn more about your original reservation and we kindly ask you to share your original reservation or other details at the email review@locautorent.it.
Sara
Goood staff
Goood staff. Medium car. Alfa Romeo is not my top choice.
Goood support when returning the car even if their homepage could be more supportive - but that is the same with other brands.
2026年7月17日
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Dear Niclas,thank you for your kind feedback.
We are glad that you appreciated our nice staff and we will share your feedback with our team to improve the information provided on our website.
We look forward to welcoming you back in the future!
Elisa
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Ciao Giovanni Battista, ti ringraziamo per aver condiviso la tua esperienza con Locauto. Ci dispiace leggere del tuo disappunto sulla segnalazione del nuovo danno, se necessiti di supporto o della documentazione attestante il danno puoi contattare il servizio clienti al link https://portale.locautorent.com/websitecs/cs-home.aspx
Sara
Locauto Group - Milano Malpensa Aeroporto T2 からの回答
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
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