Una sola parola SPETTACOLARI Personale gentilissimo e ben preparato, non è richiesta la carta di credito basta saldare al ritiro, la macchina era in condizioni perfette con tutte le comodità. Ci ha... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We had a seamless experience. No issues at the pickup and no waiting line for us at the hour we arrived in Rome (mid-morning). The car was modern and of better quality than other experiences we had... もっと見る
企業が回答しました
Very happy with the service received. The car we had was much better than cars we had in the past with other rental companies. They did not try to add layers of fees, surcharges for CarPlay etc. We... もっと見る
企業が回答しました
Personale gentile e competente, facile l'ingaggio con il check in on-line. L'auto un pò usurata con un piccolo difetto al cambio, ma niente di grave, il viaggio è proseguito senza particolari impedime... もっと見る
企業が回答しました
企業情報
当該企業による記述
Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
連絡先
Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, イタリア
- +39 0243020420
Unisciti a MyLocauto Friends
4.5
優良
3542件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Locauto Group - Milano Stazione Centrale からの回答
Thank you for the great review! Stefania
Esperienza molto positiva con Locauto
Esperienza molto positiva con Locauto. Un ringraziamento speciale a Davide (o Daniele, spero di ricordare bene il nome!), il ragazzo di origine spagnola che mi ha assistito al ritiro: gentilissimo, disponibile e molto professionale. Ha reso tutta l’esperienza davvero piacevole. Grazie!
2026年8月1日
Locauto Group - Milano Stazione Centrale からの回答
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Locauto Group - Milano Stazione Centrale からの回答
Dear Yazan,thank you for sharing your feedback with us.
We are sorry to hear about your disappointment regarding the backup camera. Please note that specific features and equipment levels are set directly by the manufacturer and can vary between different models in our fleet.
We truly value your comment and will take it into account as we continue to update and improve our fleet. We hope to welcome you back again soon!
Elisa
Locauto Group - Milano Stazione Centrale からの回答
Grazie, ci portiamo a casa i tuoi complimenti! Al prossimo noleggio, Antonella
good David good service
2026年8月12日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Gianluca gentilissimo
Gianluca gentilissimo, professionale e rapido nel servizio. Tutto top.
2026年8月12日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
Grazie! Felici di sapere che la tua esperienza è stata da cinque stelle! Alla prossima, Angelo
Ottimo servizio
Ottimo servizio
Ottima esperienza con Locauto! Personale gentile, disponibile e molto professionale. Un ringraziamento speciale ai ragazzi del team, sempre pronti ad aiutare e a mettere il cliente a proprio agio. Consigliato!
2026年8月12日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
Grazie per averci scelto. Continueremo a fare del nostro meglio per non deluderti! Al prossimo noleggio, Lorenza
Locauto Group - Milano Stazione Centrale からの回答
That's great to hear! See you soon, Angelo
Alla consegna del veicolo servizio…
Alla consegna del veicolo servizio eccezionale. Signore napoletano molto disponibile e cordiale davvero ottimo servizio. Grande uomo 💪🔥
2026年8月12日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
Grazie! Queste parole sono la benzina per andare sempre più forte. Alla prossima! Roberta
El chico que nos atendió Davide muy…
El chico que nos atendió Davide muy atento y majo incluso me ayudo a conectar Android auto de mi móvil al coche para usar Google maps más cómodo
Muy recomendable
2026年8月11日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Good car rental experience
We rented a car at Centrale train station. The service was friendly. David was very kind helping with directions to the hotel when we brought the car back, and we were happy with our rental car experience.
2026年8月11日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Locauto Group - Milano Stazione Centrale からの回答
Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia
The drop off location hard to find.
The drop off location was difficult to find. The address was clear but on arrival there was no signage or quality instructions.
2026年8月11日
Locauto Group - Milano Stazione Centrale からの回答
Dear Richard,thank you for sharing your feedback with us.
We apologize for the issues you experienced during your car return.
We are aware that a lack of signage can create a stressful situation.
Please rest assured that we will share your review with our team to improve the instructions provided at the counter.
We look forward to welcoming you back for a seamless experience.
Elisa
Thank you to David
Thank you to David, he is always nice and trying to make all process easy for check in and out
2026年8月10日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
We're happy to hear you had a great time in Italy. See you soon, Ginevra
The best service and Nicest clean cars…
The best service and Nicest clean cars at the best price and quality , Viva Italy Thiam is amzing with a Great service In Milano Central!!!
2026年8月10日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
Many thanks, see you soon! Erika
Locauto positive service and nice cars
Personnel of Locauto are very positive, polite and speak English perfectly! It took me only 5 minutes to receive a quotation from a pretty girl, who instructed me about specific points. After that I received Italian car - Alfa Romeo in a good condition, so it made me even happier.
2026年8月10日
Locauto Group - Milano Stazione Centrale からの回答
Thank you for the great review! Stefania
Ho noleggiato una Citroën C3 per 3…
Ho noleggiato una Citroën C3 per 3 giorni con Locauto e mi sono trovato benissimo. L'auto era praticamente nuova, profumata e pulitissima. Un ringraziamento speciale va a Giacomo, che alla riconsegna (domenica 09/08 verso le 17:00) è stato estremamente professionale, gentile e attento alle esigenze del cliente. Un'attenzione al cliente davvero rara da trovare. Consigliatissimi, tornerò di sicuro!
2026年8月7日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
Grazie! È anche attraverso queste belle recensioni che cresciamo ogni giorno! A presto, Enrico
Upselling issue and no customer care at…
Upselling issue and no customer care at the checking in - Our train was cancelled and I called the office. They said it’s no show and gave me different car and charged me additional money which is unfair. We were late only couple of hours and even that was beyond our control. I am ok with a different car but charging extra/upselling to take the advantage is bad thing.
I asked for Patrol car and I was given Diesel car which is again not a good thing. My overall experience was not better than 3 star.
2026年8月2日
Locauto Group - Milano Stazione Centrale からの回答
Dear Rizcnd,Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the frustrations you experienced regarding your late arrival, the vehicle assignment, and the overall service at check-in.
We understand how stressful travel delays can be, especially when caused by train cancellations outside of your control. While our late pickup and vehicle category policies are designed to manage fleet availability, we regret that the process was not communicated clearly or handled with the level of care you expected.
Your comments regarding our team's service and the vehicle provided have been shared with our management team for internal review. Feedback like yours is essential in helping us improve our communication and customer care standards.
We appreciate your feedback and hope to have the opportunity to offer you a much smoother experience in the future.
Chiara
Easy and simple rented two different…
Easy and simple rented two different types of Cars. Booked online and then just went and pick them up and had the help of Super proffesionell personal.
2026年8月2日
Locauto Group - Milano Stazione Centrale からの回答
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The car worked perfectly
The car worked perfectly. Giancarlo was very friendly and helpful!
We recommend this service.
2026年8月7日
自発的なレビュー
Locauto Group - Milano Stazione Centrale からの回答
Thank you for leaving us a positive review! See you soon, Enrico
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