Locauto Group - Milano Stazione Centrale レビュー 

Gianluca was the best! Very nice and gave the best service. He was very patient, but gave us our car super quickly! Excellent!

Je voudrai savoir pourquoi le compteur affiche le plein d'essence avec 560 kms d'autonomie, et j'ai rendu la voiture avec le plein d'essence et il est affiché 720 kms, pourquoi??

Una sola parola : ECCELENZA
A partire dalla prenotazione via web , al ritiro in Centrale a Milano e restituzione a Malpensa terminal 2 . Personale gentile , sorridente, preparato e attento ad ogni dettaglio.

Simple and clear booking process. Incredibly easy pickup and drop off. Very little fuss, and helpful staff.

Dear Locauto Customer Service,

I am writing regarding a car rental booked with Locauto.

We picked up the car at your Milan Central Station office. At the time of pick-up, we paid the required rental charges, and we also separately paid the fee for returning the vehicle at Bergamo Airport.

However, when we returned the car at Bergamo Airport on August 16, 2026, a Locauto employee requested an additional €170, explaining that this charge was required specifically because the vehicle was being returned at the airport.

We do not understand this additional charge, as we had already paid separately for the one-way/airport drop-off when we picked up the vehicle in Milan.

According to the final rental statement we received, there is already a “One Way Fee” of €73.20 plus €10.98 in VAT, and we would therefore like to understand why we were asked to pay an additional €170 at the time of returning the vehicle.

Could you please review our rental agreement and payment records and clarify:
1. What exactly the additional €170 charge was for;
2. Why this amount was requested at Bergamo Airport despite the drop-off fee already having been paid;
3. Whether this charge was correctly applied according to our rental agreement.

If the €170 was charged incorrectly or duplicated a fee that we had already paid, we kindly request that the amount be refunded to our original payment method.

I have attached the final rental statement for your reference.

I look forward to your explanation and resolution of this matter.

Kind regards,
AIVAZIAN ADON

L'agilità nell'attuazione del noleggio è stata fantastica: ho potuto utilizzare la mia carta di debito Bancoposte e non c'è stato bisogno di deposito. Alla restituzione a Lamezia ancora più agilità: il personale è stato veloce, disponibile e gentilissimo.

Andata bene e stato veloce check out e check in e la macchina è comodo

Excellent service throughout the rental process.

Ottima esperienza, personale gentile e disponibile, macchina perfetta.

Oggi ho riconsegnato l'auto da Locauto e, anche se era un giorno festivo, sono stato accolto da Tia. Come sempre si è dimostrato molto bravo, estremamente rispettoso e super cordiale. Un servizio eccellente e veloce. Grazie mille Tia!

Tiam è stato bravo ed è stata una buona esperienza

Great experience, very seamless, with friendly staff who speaks English. I recommend it !

We booked the car at the Last Minute at Milano Central station. Everything went really quick and well. The car was in good condition and the the return process was also easy. A plus was also that it’s possible to book with a Visa debit card. Would book again!

Auto ben tenute, pulite e servizio clienti cordiale. Gianluca molto gentile e disponibile

Gianluca é stato molto gentile e molto preciso spiegandoci tutto alla perfezione. Ottima esperienza

Gianluca ci ha serviti in modo impeccabile, sia al ritiro che alla consegna. Grazie mille!