Ho noleggiato l'auto per le due settimane di vacanze ad agosto. Auto praticamente nuova con pochissimi chilometri. Servizio cortese e preciso aggiunto alla comodità di essere già al centro di Roma, se... もっと見る
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レビュアーのコメントを見てみましょう
Alquilé un coche para dos días. Me ofrecieron cobertura completa del seguro. Al ir a devolverlo en un semáforo me dieron por detrás. Aún así se han hecho cargo de todo. Todo perfecto. Muy recomendable... もっと見る
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Tutto bene , bravi ,educati e professionali !!! Unica pecca che nn dipende da voi la macchina nn era tanto pulita internamente appena presa e l'avevo fatto presente anche al ragazzo al parche... もっと見る
企業が回答しました
The checkin option was very straightforward and the same as any other competitor. For the local city Rome Via Veneto pickup, the office was about a 10 minute walk from the carpark but very easy to... もっと見る
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企業情報
当該企業による記述
Presso l'ufficio Locauto Rent di Roma Via Veneto in Via Sardegna, 25 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0642742395. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
連絡先
Via Sardegna 25, 00187, Roma, Lazio, イタリア
- +39 0642742395
Unisciti a MyLocauto Friends
4.4
優良
1328件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Tutto bene
Tutto bene , bravi ,educati e professionali !!! Unica pecca che nn dipende da voi la macchina nn era tanto pulita internamente appena presa e l'avevo fatto presente anche al ragazzo al parcheggio
2026年7月28日
Locauto Group - Roma Via Veneto からの回答
Grazie per avere condiviso la tua esperienza di noleggio e averci dedicato del tempo. Siamo felici di leggere le tue parole! Lavoriamo ogni giorno per offrire ai clienti Locauto un servizio di qualità e rendere l'esperienza di noleggio la migliore possibi
Overall feedback
Overall, it was a great experience. It would have been great if the person handling our case would take extra initiative to advise on the peculiar driving conditions like the restricted driving zones which is applicable. We had to look up ourselves. Just some proactive approach would go a long way. Generally I didn’t see a proactive approach rather than merely doing a transaction. This is certainly a wasted opportunity to give customers a wow factor!
2026年7月26日
Locauto Group - Roma Via Veneto からの回答
Dear Vignesh,thank you so much for your feedback and for sharing your overall positive experience with us!
We truly appreciate your constructive points regarding local driving rules, such as the ZTL (Restricted Traffic Zones). You are absolutely right—navigating local traffic regulations in Italy can be tricky for travelers, and offering proactive guidance at the counter is a fantastic way to elevate a standard transaction into a truly exceptional experience.
Providing that "wow factor" and making our customers' journeys as seamless as possible is always our goal. We have shared your comments with our relevant department so we can train our team to take more initiative and proactively share key local driving tips during check-in.
Thank you once again for helping us improve our service. We look forward to welcoming you back for an even smoother and more delightful trip next time!
Elisa
Good service and very comfortable!
2026年7月31日
Locauto Group - Roma Via Veneto からの回答
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Intento de estafa
El auto no estaba limpio , tuve que esperar a que lo laven, al realizar la devolución me quieren cobrar un día de más cuando tenia que devolver el auto a las 11 hs y llegué 11.05 yo estaba en la oficina donde figuraba la devolución a las 10.40 y de ahí me mandaron a una cochera que estaba a 2 km , también me querían cobrar algo que ya había pagado
2026年7月30日
Locauto Group - Roma Via Veneto からの回答
Dear Leandro Javier,thank you for sharing your feedback with us.
We are deeply sorry that you had this perception of our service, as transparency and fairness are fundamental to how we operate. We are pleased to confirm that no extra charges were applied to your account and that your rental contract was closed regularly without any issues.
Regarding the directions to the parking garage, we apologize for any confusion caused. That location is indeed our official car return point, but we take your comments seriously and will use your feedback to provide clearer instructions on reaching the car return area in the future.
We regret the initial delay with the vehicle cleaning and appreciate your patience. We hope to have another opportunity to welcome you back for a much smoother experience.
Elisa
Can't fault
Great price, easy booking process and online check in. Pick up and drop off quick and efficient. No issues.
2026年7月27日
Locauto Group - Roma Via Veneto からの回答
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Locauto Group - Roma Via Veneto からの回答
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Locauto Via Sardegna, 25 00187 Roma, The best
Locauto Via Sardegna, 25 00187 Roma The best..
2026年7月25日
Locauto Group - Roma Via Veneto からの回答
Grazie per questo entusiasmo! Lavoriamo per offrirvi un servizio all'altezza delle aspettative! A presto, Antonella
Everything was fine!
2026年7月25日
Locauto Group - Roma Via Veneto からの回答
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Hola la verdad que la atención no fue…
Hola la verdad que la atención no fue de lo mejor en ningún aspecto sin explicar los montos que se abonaban y poniendo un precio con todos los seguros sin ser solicitados por mi, el trato la verdad es que deja mucho que desear en todo aspecto no recomendaría la rentadora
Saludo
2026年7月23日
Locauto Group - Roma Via Veneto からの回答
Dear Martin,thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations.
Please note that for last-minute rental requests, the rates offered are based on the specific tariffs available on that day. However, we sincerely apologize if the details of the coverage included in your offer were not explained clearly. Providing transparent and upfront service is always our top priority.We truly hope to have another opportunity to welcome you back in the future and regain your trust.
Chiara
Locauto Group - Roma Via Veneto からの回答
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Personale cortese e disponibile
2026年7月20日
Locauto Group - Roma Via Veneto からの回答
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Wonderful experience with Locauto Roma
The service was efficient, kind and seamless. The car was brand new and spotless. The delivery of the car to the Hotel and the collection of the car after the rental was very much appreciated.
I will definitely use Locauto Group again and will recommend the company to my guests and friends.
Filip Boyen
2026年7月14日
Locauto Group - Roma Via Veneto からの回答
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Aria condizionata difettosa e sporcizia
L'aria condizionata (in questi giorni di caldo estremo) non funzionava bene. Dopo cinque minuti di buona efficenza si riduceva fino a emettere aria calda. Spegnendo e riaccendendo si riattivata per altri cinque minuti.
Consegnato con spia gialla di avviso controllo motore accesa (ed è riamasta accesa).
Abitacolo sporco, con numerose bottigliette d'acqua vuote o semivute.
2026年7月19日
Locauto Group - Roma Via Veneto からの回答
Ciao Maro,ci dispiace molto leggere della tua esperienza negativa. Le tue segnalazioni sono per noi molto importanti. Prendiamo nota di ogni dettaglio per migliorare i nostri servizi e ci scusiamo per il disagio arrecato.
Ci auguriamo di poter avere una nuova occasione per riconquistare la tua fiducia.
Elisa
Quello che il cliente cerca.
Quello che il cliente cerca. Efficienza, puntualità, cortesia.
Auto nuova , perfetta , personale cortese e disponibile. Che altro?
2026年7月18日
Locauto Group - Roma Via Veneto からの回答
Grazie! Lavoreremo per confermare le cinque stelle. A presto, Lorenzo
Excellent company
Excellent company. I received a car as I ordered. New, clean car. Personal attention. Easy to pick up the car and easy to return. Highly recommended.
2026年7月17日
Locauto Group - Roma Via Veneto からの回答
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Excellent staff and a great car.
2026年7月9日
Locauto Group - Roma Via Veneto からの回答
We're happy to hear you had a great time in Italy. See you soon, Ginevra
New car and don't worry insurance. Recommend
New car. Italian hybrid Fiat panda. We travel around Umbria and Toscana. No deposit. Don't worry cover. We love it.
2026年7月15日
Locauto Group - Roma Via Veneto からの回答
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Sono molto professionale in via Sicilia…
Sono molto professionale in via Sicilia sopratutto Stefania che è il pilastro dell agenzia bravi continuate
2026年7月8日
Locauto Group - Roma Via Veneto からの回答
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
they had a vehicle available at short…
they had a vehicle available at short notice and the customer service team were very helpful.
2026年7月14日
Locauto Group - Roma Via Veneto からの回答
We're happy to hear you had a great time in Italy. See you soon, Ginevra
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