Lodge Brothers (Funerals) Ltd レビュー 

5,662
•
TrustScore 5段階評価の5

5.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Lodge Brothers made our experience special. They took good care of all our family and all our wishes were met. I want to say a big thank you, to you all. I would highly recommend Lodge Brothers t... もっと見る

企業が回答しました

5つ星のうち5の評価

Tracy and all the team, Thank you so much for all your help, support and hard work. The service for Brett was absolutely beautiful. Your kindness, patience, support and professionalism throughout hel... もっと見る

企業が回答しました

5つ星のうち5の評価

From our first meeting all the way through to the funeral itself lodge brothers were exceptional. Understanding, compassionate and always on the end of the phone if needed. They made a very difficult... もっと見る

企業が回答しました

5つ星のうち5の評価

Their support and care for us as a family was very reassuring. No question was left unanswered. We had their 100% undivided attention over everything. Cyd was marvellous and our Controller, Steve, mad... もっと見る

企業が回答しました

企業情報

  1. 葬儀社
  2. ・
  3. 火葬業
  4. 葬儀場
  5. 納棺サービス
  6. 法律サービス

当該企業による記述

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


連絡先

5.0

優良

TrustScore 5段階評価の5

5662件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(5,662)

過去12か月のレビュー数: 700件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Lodge Brothers made our experience…

Lodge Brothers made our experience special. They took good care of all our family and all our wishes were met. I want to say a big thank you, to you all.
I would highly recommend Lodge Brothers to see you through such a difficult time, as this meant so much more to us. Our final farewell was beautiful. I would also like to say thank you to Suzette and Sue Harding, for making us feel extra special.

2026年10月7日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and recommendation. We are pleased to hear that you and your family felt so well cared for and that your wishes were respected throughout. We will be sure to pass on your special thanks to Suzette and Sue Harding for the care and attention they gave you. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

The staff are very kind and helpful

The staff are very kind and helpful. Planned the whole funeral meticulously from beginning to the end. Very grateful for their help.

2026年9月28日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are pleased to hear that our team took such care with every detail and helped ensure everything was arranged smoothly from beginning to end. Kind regards Robert Lodge

5つ星のうち5の評価

First class

From our first meeting all the way through to the funeral itself lodge brothers were exceptional. Understanding, compassionate and always on the end of the phone if needed. They made a very difficult time much easier.
Thank you.

2026年9月11日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are pleased to hear that our team provided such compassionate and understanding support from the first meeting through to the funeral itself. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

Jacqueline and Emma at Lodge Brothers…

Jacqueline and Emma at Lodge Brothers Ealing were so compassionate and easy to deal with and helped me every step of the way. They focussed on every small detail to personalise the experience.

2026年9月28日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are pleased to hear that Jacqueline and Emma in Ealing supported you with such compassion and care, taking the time to guide you through each step and ensure the personal details were just right. We will be sure to pass on your thanks to them both. Kind regards Robert Lodge

5つ星のうち5の評価

Caring & supportive

Tracy and all the team, Thank you so much for all your help, support and hard work. The service for Brett was absolutely beautiful. Your kindness, patience, support and professionalism throughout helped us all to get through a very difficult day.Special thanks to Tracy & Steve for their care & kindness.

2026年9月30日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are so pleased to hear that Tracy, Steve and the wider team supported you and your family with such kindness, patience and care and that Brett’s service was a beautiful tribute to him. Kind regards Robert Lodge

5つ星のうち5の評価

A dignified experience

I was treated with dignity, kindness and compassion right from the start of the procedure. The gentlemen that collected my sister's body from her home really were gentle men and eased the horrible experience of an unexpected death.
I chose Lodge Brothers to direct the funeral as I have found them to be excellent in the past when they have dealt with my late parents and husband. The funeral arranger was most helpful and treated me with understanding and patience. The funeral was carried out without any problems and everything that had been arranged went very well. The care is exemplary and I highly recommend this firm.

2026年9月24日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* heartfelt review and for placing your trust in Lodge Brothers once again. We understand how distressing an unexpected loss can be and we are pleased to hear that our team showed such gentleness, dignity and compassion when caring for your sister and supporting you through the arrangements. It is reassuring to know that you felt understood and that everything went smoothly on the day. Kind regards Robert Lodge

5つ星のうち5の評価

Friendly professional staff

Friendly professional staff. Very personal, caring approach.

2026年10月1日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are pleased to hear that you found our team professional and approachable, with a caring and personal touch throughout. Kind regards Robert Lodge

5つ星のうち5の評価

I cannot thank the whole team at Lodge…

I cannot thank the whole team at Lodge Brothers Funeral Care enough for the care, kindness and support they have shown us during such a difficult time. Their service has been absolutely fantastic, going above and beyond to make everything as smooth and stress-free as possible. Everyone we dealt with was compassionate, professional and understanding. I would highly recommend Lodge Brothers to anyone looking for a caring and supportive funeral service.

2026年10月2日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your heartfelt 5* review and recommendation. We are so pleased to hear that our team provided such compassionate and professional support, helping to make a difficult time a little easier for you and your family. Your kind words mean a great deal to the team and we are grateful you placed your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

My mothers burial

From my first contact I found Suzette's sympathetic and very helpful approach made the whole sad experience very smooth, queries were answered promptly and appropriate advice given when requested.
James helped the actual day go very smoothly with his approach and attitude.

2026年10月1日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are pleased to hear that Suzette provided such helpful and sympathetic support throughout the arrangements and that James ensured everything ran smoothly on the day. We will be sure to pass on your thanks to them both. Kind regards Robert Lodge

5つ星のうち5の評価

Woking and Sam Beare look after you well

Jill Wakefield was with you for 4 weeks in August for end of life care. All staff, at all levels, were helpful, sympathetic , professional in their care services and kept us fully in the picture. Despite being largely in pain and discomfort for most of the time , Jill was very ‘comfortable” where she was located, and with the assistance and personal care she was given, in difficult circumstances. The many funeral donations denoted to the Hospice on Jill’s behalf will bear witness to your excellent service and facilities.

2026年8月29日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your kind words and for taking the time to share your experience. We appreciate you sharing your heartfelt thoughts during such a difficult time. Your feedback is greatly appreciated and we are grateful for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

All staff made a difficult time much…

All staff made a difficult time much easier and we really felt cared for and looked after through the whole process.

2026年10月2日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are pleased to hear that our team helped make such a difficult time a little easier, ensuring you and your family felt cared for and supported throughout the arrangements. Your feedback is greatly appreciated. Kind regards Robert Lodge

5つ星のうち5の評価

Caroline was caring and supportive…

Caroline was caring and supportive throughout the whole process and answered any questions we had.

We use lodge brothers previously and found their service excellent both times.

2026年9月24日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your review and for choosing Lodge Brothers again, it means a great deal to know that you have been happy with our service on both occasions. We are pleased to hear that Caroline provided such caring and supportive guidance throughout. Kind regards Robert Lodge

5つ星のうち5の評価

All the care and respect in the world

Their support and care for us as a family was very reassuring. No question was left unanswered. We had their 100% undivided attention over everything. Cyd was marvellous and our Controller, Steve, made sure everything was as we wished on the day. I couldn’t have wanted a better service. Very much appreciated.

2026年10月9日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are so pleased to hear that Cyd and Steve provided such attentive and reassuring support, ensuring all your questions were answered and everything went as you wished on the day. We will be sure to pass on your thanks to them both and we are grateful you chose Lodge Brothers to support you and your family. Kind regards Robert Lodge

5つ星のうち5の評価

Grateful thanks to Lodge Brothers Everything was professionally carried…

Everything was professionally carried out and the staff were very supportive and understanding . Their helpful advice was second to none which made the whole organising run smoothly. We were entirely satisfied and grateful to Lodge Brothers and Susi in particular.

2026年10月2日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are pleased to hear that the team provided such supportive and understanding care and that their advice helped make the arrangements straightforward. We will be sure to pass your thanks on to Susi. Kind regards Robert Lodge

5つ星のうち5の評価

****

***********

2026年10月1日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. Kind regards Robert Lodge

5つ星のうち5の評価

Highly recommend Lodge Brothers in Ashford (Middx)

Lodge Brothers in Ashford (Middx) made everything easy to organise, and stayed in touch every step of the way.

As someone who has never arranged a funeral before, they went through each decision with us, and then handled everything. At no point did we feel rushed, and they never tried to "upsell" anything.

On the day of our Dad's funeral, the staff were perfect. They made sure everything was as we had arranged, and were available, yet unnoticeable. They were very kind and understanding.

Huge thanks to Alison (in branch), Daniel (conductor) and Chris Howell (celebrant). They really ensured that, on such a difficult day, we were able to just grieve and not worry about the details.

2026年9月28日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for taking the time to share such thoughtful feedback. We are pleased to hear that Alison, Daniel and Chris Howell provided such caring and professional support, guiding you through each step and allowing you to focus on saying goodbye to your dad without having to worry about the details. It is also good to know that you never felt rushed and that everything was handled as you had arranged. Kind regards Robert Lodge

5つ星のうち5の評価

Excellent customer service offered

Every Lodge Brother employee that I had contact with throughout the entire process was professional, empathetic, supportive and informative. This resulted in the funeral running very smoothly and me feeling very supported throughout the process. I would highly recommend the Feltham branch.

2026年9月29日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and recommendation. We are pleased to hear that the Feltham team provided professional, empathetic and informative support throughout and that everything ran smoothly on the day. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

Couldn't fault lodge brothers they were…

Couldn't fault lodge brothers they were amazing caring kind and nothing was too much trouble ..was even given a plume from the horses we had at end of day ..many thanks to you all .Nothing was too much for sushi at the lodge bro office everything was dealt with swiftly and respectfully

2026年9月30日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for taking the time to share your experience. We are so pleased to hear that Susi and the team provided such caring and respectful support and that everything was handled promptly and with care. It is lovely to hear that the plume from the horses was a special keepsake for you too. Kind regards Robert Lodge

5つ星のうち5の評価

Very helpful and considerate.

Very helpful and considerate.

2026年10月7日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your review and kind words. We are pleased to hear that you found our team so helpful and considerate. Your feedback is greatly appreciated. Kind regards Robert Lodge

5つ星のうち5の評価

I can't recommend the Lodge Brothers…

I can't recommend the Lodge Brothers team enough for their help and wonderful support they gave me after the death of my husband.
Caroline was compassionate, caring and extremely helpful when arranging the funeral, contributing suggestions and understanding our wishes and dealing with some last minute changes with her truly compassionate nature and seeing them through for us making the whole experience seamless.
The team who attended the funeral were absolutely amazing even wearing ties the same colour blue we had requested that those attending wore.
I Can't recommend Lodge Brothers enough, they are certainly the most compassionate, caring and totally professional team you could ever wish to meet at such a sad time, thank you just isnt enough.

2026年9月30日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are so pleased to hear that Caroline supported you with such genuine care and compassion, taking the time to understand your wishes and ensuring everything was handled smoothly, even with the last-minute changes. It is lovely to hear that the team went the extra mile with the blue ties and helped make the day feel so personal. We are grateful to have been able to support you and your family during such a difficult time and we will be sure to pass your thanks on to Caroline and the whole team. Kind regards Robert Lodge

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報