First time user, I was skeptical at first but I am absolutely pleased I went for it. I have quite a heavy cycle and didn’t think it would work, but after using Loeah (originally called Luna), I can sa... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’d been wanting to try these for a while but was a little hesitant. However, the rebranding sale was too good to miss so I finally took the plunge. Delivery takes a while but their timeframes... もっと見る
Underwear took longer than expected to arrive. It took quite a number of washes to get rid of the black dye. Would love to see this underwear in lighter colours. I used the extra layer at night. N... もっと見る
企業が回答しました
I got some things in their buy 1 get 1 free sale for rebranding. While the styles are comfy and generally they seem decent company, the underwear is ranked number 3 out of the 3 brands I’ve bought p... もっと見る
企業が回答しました
4.1
ほぼ満足
586件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 99％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Slow delivery
Slow delivery. If your between sizes go down as they are very generous on sizing.
Can’t coment on if they are any good as I have not been able to use them yet.
2026年10月14日
自発的なレビュー
Loeah からの回答
Hey,
Thank you for your review and for sharing your sizing tip, that's really helpful for other customers!
We're sorry the delivery felt slow. Our orders are shipped directly from our warehouse next to our factory, so delivery can take a little longer than you might be used to. You can always find the expected order processing and delivery times on our webshop, so you know what to expect before placing your order.
We hope you love your new pairs once you get to try them, and we'd love to hear how you get on!
X Loeah 💕
Easy to order
Easy to order, and their fit guarantee is superb. It takes a couple of days to receive an email response but once contact made their staff are very helpful and informative.
2026年10月14日
自発的なレビュー
Loeah からの回答
Hey Clare,
Thank you so much for your review! We're really glad our Fit Guarantee and our team could help you out. Thanks also for your patience while waiting for a reply. It's been a busy period for us, and we're working hard to get back to everyone as quickly as possible.
X Loeah 💕
The team at Loeah are so helpful
The team at Loeah are so helpful - efficient, friendly and very professional. They resolved my issues without issue and really left a good lasting impression! Their products are also brilliant, as expected. Very pleased, overall!
2026年10月14日
自発的なレビュー
Loeah からの回答
Hey Lianne,
Thank you so much for your wonderful review! It really means a lot to our team to hear we left such a good impression. We're so glad everything was sorted for you and that you're loving your Loeahs too!
X Loeah 💕
Loeah からの回答
Hey Ruby,
Thank you so much for your review! We know how important it is to feel protected on heavier days, so we're really happy to hear they keep you going all day long. Thanks for sharing your experience with us!
X Loeah 💕
Excellent service received from Loeah
Excellent service received from Loeah. As this was my first purchase, and the sizing was incorrect, they agreed to exchange the items which were incorrect size without any hassle. The items that fit are incredibly comfortable and I would definitely buy them again.
2026年10月14日
自発的なレビュー
Loeah からの回答
Hey Jen,
Thank you so much for your kind review! We're really happy we could get your sizing sorted so smoothly. It's lovely to hear the pairs that fit feel so comfortable, and we look forward to welcoming you back for your next order!
X Loeah 💕
I love them
I was sceptical at first but they are so comfortable, stay amazingly dry and actually look nice too!
2026年10月14日
自発的なレビュー
Loeah からの回答
Hey Daphne,
Thank you so much for your lovely review! It's completely normal to feel a little unsure at first, so we're really happy they won you over. Comfortable, reliable and pretty too, we couldn't ask for more!
X Loeah 💕
Great experience
Great experience! Needed to speak to customer service and they were very helpful.
2026年10月13日
自発的なレビュー
Loeah からの回答
Hey Ella,
Thank you so much for your review! We're really happy to hear our team could help you out. Thanks for taking the time to share your experience with us!
X Loeah 💕
Loeah からの回答
Hey Nicola,
Thank you so much for your review! We're really happy to hear you're pleased with the quality and that our exchange process went smoothly for you. Enjoy your new pairs!
X Loeah 💕
Good experience of customer service…
Good experience of customer service when I wanted to exchange the briefs which were too big for the comfort bras. Glad I exchanged as the bras are very comfortable, well made and wash well.
2026年8月19日
自発的なレビュー
Loeah からの回答
Hey Helen,
Thank you so much for your lovely review! We're really glad we could help you find something that suits you better, and even happier to hear the comfort bras have been such a good choice. Enjoy wearing them!
X Loeah 💕
The customer service was really helpful…
The customer service was really helpful in resolving my issues with the order. They replied back promptly with relevant information and help me resolve the query.
2026年10月13日
自発的なレビュー
Loeah からの回答
Hey Nisha,
Thank you so much for your kind review! We're really glad our team could help you get everything sorted quickly. If you ever need anything else, we're always here for you.
X Loeah 💕
Excellent product
Excellent product. I have complete confidence while wearing them. They also wash very well and look pretty good too.
2026年10月13日
自発的なレビュー
Loeah からの回答
Hey Caroline,
Thank you so much for your lovely review! We’re so happy to hear you feel confident wearing them and that they’re holding up so well. Looking good and feeling good, that’s exactly the combination we love to hear about!
X Loeah 💕
Getting the size right!
I was really impressed by the effort made to ensure the correct sizing could be fulfilled.
2026年10月13日
自発的なレビュー
Loeah からの回答
Hey,
Thank you so much for your kind review! We know how important a good fit is, so we're really happy we could help you find the right size. We hope you enjoy wearing them!
X Loeah 💕
Great customer service
The customer service team are incredibly responsive and helpful. It's the first time I've purchased from the brand so I didn't get my sizing quite right. The team were really helpful and understanding and organised a replacement for me straight away. I would definitely shop here in future.
2026年10月13日
自発的なレビュー
Loeah からの回答
Hey Natasha,
Thank you so much for your lovely review! Finding the right size on your first order isn't always easy, so we're really glad our team could get things sorted for you so quickly. We hope your new pairs fit perfectly, and we look forward to welcoming you back!
X Loeah 💕
Impossible to cancel the order
I've submitted a request to cancel my order within 5min from having placed the order. The website does not show any option to cancel. The app "shop" doesn't show it either.
They decided to starting shipping the items after hours of me sending them the email.
2026年10月12日
自発的なレビュー
Loeah からの回答
Hey Daniela,
We're sorry to hear your cancellation request didn't go the way you hoped, and we understand how frustrating that must have been.
Once an order has been placed, it's sent to our warehouse for processing straight away. At that point it's already being prepared for shipment, which unfortunately means we're no longer able to stop or cancel it, even if the tracking hasn't updated yet.
Once your parcel arrives and you decide you'd still like to return it, you can do so as long as the seal on the packaging is unbroken, in line with our Return Policy. Our team will be happy to guide you through the next steps.
X Loeah 💕
Fit guarantee
I ordered bladder leak briefs from Loeah . When they arrived they were too large for me. I had to contact Loeah customer care with another question and just mentioned that the briefs were larger than expected. They immediately mentioned their 'fit guarantee' and offered to send the smaller size just for the price of p&p. It was very reassuring to deal with a company who respond promptly and obviously care that customers are pleased with their purchase.
2026年10月12日
自発的なレビュー
Loeah からの回答
Hey Julie,
Thank you so much for your kind review! Getting the size right online can be tricky, so we're really glad we could help you find a better fit. It means a lot to hear you felt well looked after by our team. We hope your new size feels just right!
X Loeah 💕
Very nice underwear
I had bought another make first that was no good. So tried yours in the old name. They held the urine im a light night time person. Didn't need to get out of bed and change like the others. Ordered some more and just waiting on my next order. Very soft material.
2026年10月12日
自発的なレビュー
Loeah からの回答
Hey Susan,
Thank you so much for your lovely review! We're really happy to hear you can now enjoy a good night's sleep without any interruptions. That makes such a difference. Your next order is on its way soon, and we hope you'll love your new pairs just as much!
X Loeah 💕
Fit guarantee
My daughter has sensory needs and it can be tricky finding underwear that she finds comfortable, so I chose to buy from Loeah as they have a fit guarantee. Of the 2 different styles I bought her, she preferred the style & fit of 1 style. I contacted their customer service team who were amazing (and quick!) at helping me to organise replacements for the pairs we didn’t want. I only had to pay a relatively small fee for the new pairs being sent out, which I thought was great. The period underwear themselves are fab and I’m glad I’ve been able to find a pair that work well, and a brand that I can continue buying from.
2026年10月2日
自発的なレビュー
Loeah からの回答
Hey Rachael,
Thank you so much for sharing your experience! We know how important it is to find underwear that feels just right when sensory needs come into play, so we're really happy your daughter has found a style she loves. It's great to hear our Fit Guarantee and our team could help make that process a little easier for you both.
We look forward to welcoming you back whenever you need a few more pairs!
X Loeah 💕
I absolutely love my Loeah period pants...
I absolutely love my Luna (Now Loeah) period pants! Not only do they work so much better than the cheap brands, they're much more comfortable and soft. I feel so safe and secure in them!
I had a slight shipping delay, but the email I got recognising this from them was reassuring. They arrived shortly after.
2026年8月4日
自発的なレビュー
Loeah からの回答
Hey Deanna,
Thank you so much for your lovely review! We're so happy to hear you feel safe and comfortable in your Loeahs. Thanks also for your patience with the delivery, we're glad your order arrived soon after and that our update helped put your mind at ease.
X Loeah 💕
Fab!
I love my Loeahs! They fit really well and they’re comfortable and stylish. I’ve had one instance of leakage in two months (on the heaviest day with the grey boxer shorts) but no issues other than that. Would absolutely recommend and I will be buying more!
2026年10月11日
自発的なレビュー
Loeah からの回答
Hey Ella,
Thank you so much for your kind review! It's so nice to hear you're enjoying your Loeahs and that they've become such a comfortable part of your routine.
Thanks also for your honest feedback. Every flow is a little different, so for those heavier days you might like to try one of our styles with extra absorbency for that added peace of mind. We can't wait to welcome you back for your next order!
X Loeah 💕
Comfort and Confidence
I have tried other leakproof pants but these are SO much better. Comfortable, easy to wear , easy to wash and above all they give me confidence when wearing them. Excellent quality and well worth the money. I wish I had discovered them sooner ! Life has become so much better with Loeah 😀
2026年10月11日
自発的なレビュー
Loeah からの回答
Hey Carol,
Thank you so much for your wonderful review! It really means a lot to hear our underwear has made such a positive difference for you. Feeling confident and comfortable every day is exactly what we want for everyone, so we're so glad you found us.
X Loeah 💕
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。