The logo was great. I paid my fee under $3.00 Australian. Then 8 days later they stole $50.02 cents from my credit card, no email, no receipt, no explanation, no nothing. I am a lawyer, this is fraud.... ãã£ãšèŠã
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Do not give them your credit card. You will regret it. They will sign you up for perpetual, recurring charges without sending any form of communication, confirmation, or invoice. There will be no reco... ãã£ãšèŠã
Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... ãã£ãšèŠã
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... ãã£ãšèŠã
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It provides various options to chooseâŠ
It provides various options to choose and they are all great qualities.
Keep billing me on a daily basis 35$âŠ
Keep billing me on a daily basis 35$ for something I never wanted or used. Its a con, you pay for the image you should not be charged 35 dollars for a service to access something you've paid for. Nothing is free its all a lie. All you get is a image with a watermark they then want to bill you $35 monthly which is ridiculous. No response from support no way of deleting account and payment information. No transparency or service stay away
Best to create you branding
I have tried different sites to create a logo design for my brand, and this one turned out to be the best. In just a few steps, it provided an impressive design that included positioning for various layouts, font options, and even a colour palette. It truly looks like the work of a professional designer, rather than an AI tool.
Recommend
Using this made creating my new business logo so quick and easy. Definitely recommend.
Very quick with the responses andâŠ
Very quick with the responses and provided great customer service when a mistake was made on my end
Very easy to use
Very easy to use. Staff was professional and understanding during our email communication.
Trustworthy
Trustworthy, honest, great customer service! I recommend them.
Great App with simplistic user friendly features - on hand assistance
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service with forward action I have had in many years. Online purchasing has become a nightmare but this Logo.app has restored my faith - Thank You and what a great simplistic platform to create a logo in minutes but with many integrations to grow your business or charity
Great logos, honest company!
Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services were quick to reply and understanding and gave refund for payment I wasn't aware I would pay.
Seem like an honest company and an would use again.
Impressed by Costumer service.
Impressed by Costumer service.
I had made my logo and was very pleasedâŠ
I had made my logo and was very pleased with it, however I had been charged money I was not aware of. Fortunately for logo.app great customer service they have sorted out my issue in very short notice and have made me very pleased. I will definitely be using logo.app for future services. Thank you for your help and support.
Excellent customer service
Excellent customer service. When I registered with the site to create my logo, I was unaware that I had subscribed to the monthly premium service and was ultimately charged the monthly fee. I reached out to the customer service team who graciously refunded the subscription fee. Thanks for your help!
Beware at all cost
Beware at all cost. Stated that monthly cost is 8.99 but then charges 35.00 month ( this price is buried and the information intentionally misleadings.
I really appreciated your templates
I really appreciated your templates. Your logos are very beautiful. I highly recommand your platform for logos.
Rapid email response after a enquiry IâŠ
Rapid email response after a enquiry I had
Made a free trial
Made a free trial, forgot I made it. Asked for a refund and was given my money back quickly. Very good customer service
Easy to create a logo
Easy to create a logo. When I had issues the team was very quick to resolve to my satisfaction. I have been happy with the service.
Amazing Service!
This company was extremely accommodating and easy to work with. Very user friendly and over a great experience for anyone looking to use a well designed logo software!
Fraudulent subscription scam
Fraudulent subscription scam, avoid at all costs!
I made a small $1.99 one off transaction and then they signed me up without my permission for a subscription. Absolute scam of a company! Not even an email to 'confirm' they'd signed me up. Avoid this like the plague.
Hidden USD$35 per month subscription fees
Hidden USD$35 per month subscription fee that must be paid for ongoing use of the logo they supplied. Very well hidden. Have asked for a refund - will update.
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