Amazing cake and amazing value. We ordered the frozen cake and it did not disappoint! We didn’t realise the mountain was made of chocolate too. we’ve brought a few Lola’s birthday cakes now and will c... もっと見る
所在地
所在地を変更Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It was so easy ordering online. I was able to choose different cake filling,dates and times to suit my requirements. My cakes were ready for collection and it were well packed. I chose 2 birthday cake... もっと見る
I had a fantastic experience with a lovely member of staff who was incredibly helpful and patient, especially when helping me with the membership. She took the time to talk me through everything a... もっと見る
Lola's cakes are our absolute favourite and a treat to ourselves when we see a shop. We particularly LOVE the plain vanilla cupcakes but also think that the red velvet and the lemon are divine. Top qu... もっと見る
企業情報
Lola's - Lola's Bluewater について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, 英国
- +441322 385511
4.7
優良
923件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing flavourful cup cakes
Amazing flavourful cup cakes, great customer service and thoughtful packaging. Thank you for sweetening the occasion
2026年1月23日
The birthday cake was genuinely amazing
The birthday cake was genuinely fantastic . The sponge was soft and light, the cream perfectly balanced, and the flavours came together without being overly sweet. Honestly, it disappeared far too quickly, which is probably the best review a cake can get.
2026年1月29日
The cake was ready for me to collect…
The cake was ready for me to collect and it tasted delicious!!! Worth every penny.
2026年1月25日
A beautifully presented cake..with a…
A beautifully presented cake..with a light chocolate taste to match.. special cakes I always buy from Lola's
2026年1月20日
Definitely recommend
Easy to order. I had ordered the cake a day too early and no trouble changing the date. I ordered the carrot cake and was delicious. Everyone enjoyed including the birthday cake”boy”
2026年1月12日
The quality of Lola’s cakes are always…
The quality of Lola’s cakes are always great, they’re delicious and I love the way they are decorated
2026年1月1日
Such a great cake and service
Such a great cake and service. Would recommend to everyone and definitely buy again. We collected from the bluewater store and the staff were very helpful and friendly! 10/10 all around.
2026年1月17日
I decided last minute to find a…
I decided last minute to find a dinosaur cake for my 19 year old son! And this cake did not disappoint, he loved it, and it tasted great. We bought the 1 layer version and it managed to feed lots of us. I would buy this again.
The order, the pick up was very easy…
2026年1月16日
As always Lola's cake taste amazing and…
As always Lola's cake taste amazing and not too sweet. Just wanted to say thank you to Bluewater staff for taking my order and making sure I have my order on time for the birthday.
2026年1月9日
Would definitely buy again
I ordered a Victoria sponge naked cake for a birthday celebration. The cake looked and tasted delicious and everyone commented that it was just like a homemade sponge cake. It wasn’t too sweet as it didn’t have loads of butter cream and the fruit on top was fresh. I would definitely buy again, very happy customer.
2026年1月6日
Simply the best!!
Simply the best!!
Beautiful cake for my daughter’s birthday & tasted incredible!!
It’s my third time at Lola’s for other cakes and honestly always the best taste and so easy to order
Would recommend 100%
2026年1月9日
自発的なレビュー
While we appreciate Lola's cakes
While we appreciate Lola's cakes, we found this particular order to be somewhat dry, resulting in a slower consumption compared to our previous experiences.
2025年12月31日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Terrible customer service at bluewater…
Terrible customer service at bluewater store. I asked to purchase 2 cupcake box for £7.90. I picked the chocolate indulgence and the cinnamon cupcake. I was overcharged and paid £8.95. I questioned this and the staff said the cinammon cupcake was £5. I said I asked for 2 cupcake for £7.90 and was not told the cinnamon cupcake was not included. The worker rudely pointed at the sign saying it is £5 ‘read the sign properly’. I said the sign does not state a price, that is not my fault. The worker said there’s nothing she can do and that it’s tough luck. I also took a photo of the sign showing there was no £5 price displayed. Very disappointed
2026年1月6日
Lola's - Lola's Bluewater からの回答
Hello,
Thank you for taking the time to let us know about your experience at Bluewater.
I am so sorry about the signage causing confusion.
Our Chocolate Pistachio and Cinnamon Cupcake are both premium cupcakes due to their decorations on top, they cost £5 each compared to the £3.95 other options.
We will send this onto the Senior Management at the store to review the signage for the future and understand how to make this more clear for customers.
Have a great rest of the day.
Best wishes,
Alice
Cake was delicious
Cake was delicious, staff at the store were incredible, couldn't have asked for more
2026年1月5日
So fresh and mind blowing flavours
2025年12月31日
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