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Lola's - Lola's Bluewater レビュー 

923
•
TrustScore 5段階評価の4.5

4.7

ケーキ屋
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所在地

所在地を変更

Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB

•
+441322 385511

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

A little overpriced, but very nice and yummy! Also, I think it is unfair to charge for collecting orders from in store. I avoid delivery because they are frozen and not nice - a lesson learnt from... もっと見る

5つ星のうち5の評価

Amazing cake and amazing value. We ordered the frozen cake and it did not disappoint! We didn’t realise the mountain was made of chocolate too. we’ve brought a few Lola’s birthday cakes now and will c... もっと見る

5つ星のうち5の評価

It was so easy ordering online. I was able to choose different cake filling,dates and times to suit my requirements. My cakes were ready for collection and it were well packed. I chose 2 birthday cake... もっと見る

5つ星のうち5の評価

I had a fantastic experience with a lovely member of staff who was incredibly helpful and patient, especially when helping me with the membership. She took the time to talk me through everything a... もっと見る

企業情報

  1. ケーキ屋
  2. ・
  3. ウェディング ケーキ屋
  4. オンライン食品注文サービス
  5. カップケーキ店
  6. パン屋
  7. 持ち帰りサービス

Lola's - Lola's Bluewater について

当該企業による記述

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

当該企業による記述

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

連絡先

  • Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, 英国

  • +441322 385511

4.7

優良

TrustScore 5段階評価の4.5

923件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.7

すべてのレビュー

(923)

過去12か月のレビュー数: 5,830件

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5つ星のうち5の評価

Great experience!!

Great experience! Easy to order and looked and tasted of high quality. Easy to collect, collected at Bluewater and the lady was informative and kind. My boyfriend loved the cake and it tasted delicious!! Will definitely be buying again

2025年12月20日
5つ星のうち1の評価

I bought the Christmas cake and was…

I bought the Christmas cake and was very disappointed with the quality. It was extremely dry and flavourless, and honestly inedible. It was particularly disappointing given that it cost £50, and quite embarrassing to see people leave it on their plates, especially after I had spoken so positively about it based on its appearance.

2025年12月24日
Lola's - Lola's Bluewater ロゴ

Lola's - Lola's Bluewater からの回答

Hello,

Thank you for taking the time to give us your feedback and I am sorry that you have been disappointed on this occasion.

I can assure you that all cakes are baked and prepared fresh for the date of delivery/collection. We do not pre-make, store or freeze our cakes.

We do recommend that cakes are allowed to come up to room temperature for at least 2-3 hours before serving to ensure the cake is served at its best.

I will ensure your feedback is passed across to the relevant teams for review to help us improve in future.

If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com

Best wishes,
Marta

5つ星のうち5の評価

Christmas nationwide cake

The cake was so beautiful, I didn't want to eat it at first, cos it was so beautiful.
I got the double chocolate flavour and dammm it's so good, it tastes amazing it's not like those cakes that you'll eat it and feel like they drenched it with liquid hot chocolate.

Would definitely order again and recommend Lola's cupcake

2025年12月24日
5つ星のうち5の評価

Delicious cake

This was the first time ordering from Lola’s cake. The cake tasted delicious and really enjoyed the friends within it.

Only down side, I wanted the cake to be delivered as it was close to blue water but unfortunately they could not.

2025年11月24日
5つ星のうち2の評価

Bluewater Lola cakes

I received my order from Bluewater Lola cakes last week.
As this was a surprise cake I was surprised to find the cake not in good condition, however when I received the cake biscoff cake I was hugely disappointed as the biscoff on the cake looked like someone had nibbled on the cake . I raised it with staff but they very casually brushed it off...
considering your cake are high quality I was expecting the cake to arrive to in in good condition.
Some of my party guests were sceptical as to whether a staff person had tampered with the cake which is not the impression I was hoping for from Lola cakes.

2025年11月17日
Lola's - Lola's Bluewater ロゴ

Lola's - Lola's Bluewater からの回答

Hello,

Thank you for taking your time to share your review with us regarding your most recent cake order.

We are also very grateful that you have followed up with our team over email with photos of your cake so we could pass this on for our bakery team to investigate.

We do apologise again that one of the biscuits on top of your cake had broken off on one of the corners and that this caused concern for the condition of your order.

If there is anything further that our team can do to help beyond the resolution agreed to in our prior correspondence, please don't hesitate to get back in touch with our team via email.

Kind regards

5つ星のうち5の評価

Easy to order

Easy to order, straight forward collection, hassle free. Cake was delicious and just what we asked for, everyone enjoyed it! Looked great and tasted great!

2025年11月19日

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