A little overpriced, but very nice and yummy! Also, I think it is unfair to charge for collecting orders from in store. I avoid delivery because they are frozen and not nice - a lesson learnt from... もっと見る
所在地
所在地を変更Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Amazing cake and amazing value. We ordered the frozen cake and it did not disappoint! We didn’t realise the mountain was made of chocolate too. we’ve brought a few Lola’s birthday cakes now and will c... もっと見る
It was so easy ordering online. I was able to choose different cake filling,dates and times to suit my requirements. My cakes were ready for collection and it were well packed. I chose 2 birthday cake... もっと見る
I had a fantastic experience with a lovely member of staff who was incredibly helpful and patient, especially when helping me with the membership. She took the time to talk me through everything a... もっと見る
企業情報
Lola's - Lola's Bluewater について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, 英国
- +441322 385511
4.7
優良
923件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delicious cupcake chocolate birthday…
Delicious cupcake chocolate birthday cake for my 5 year old
2025年11月10日
Excellent service
Everything was perfect from ordering to collection. Even when I had to alter the order with a change in collection date, this was not a problem.
2025年11月8日
Ordering made essy
Ordering was easy with the staff at Bluewater store. Amanda was so helpful & very knowledgeable.
The cake arrived on time for my collection & the cake tasted amazing.
2025年11月7日
They never disappoint on quality
They never disappoint on quality, taste and timing. Very pleasant costumer service too and that why my wife and I are repeat costumers!
2025年11月3日
Delicious gluten free cakes
Really easy to order online and to collect at local store.
The cakes were amazing. I got them for a celebration cake for my mums 80th as x2 people attending the party were a celiac and needed gluten free cake. They tasted delicious and were enjoyed by all.
2025年11月3日
A little girl’s dream come true
The Frozen cake we received from you made my daughter’s Birthday one we will never forgot! It was the only thing on her birthday list and boy did it live up to our expectations! Thank you so much!
2025年11月2日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Poor service just gave me the birthday…
Poor service just gave me the birthday cake no bag just handed over box to walk around centre with, rude I had to ask for bag and told well that will be 25p I had just spent £50 on a cake !
2025年10月28日
Lola's - Lola's Bluewater からの回答
Hello Lynne,
Thank you for taking the time to give us your feedback. I am very sorry for any disappointment or inconvenience experienced on this occasion.
I can see that your order was for a medium size cake. Our boxes for the small and medium size cakes now come with integrated handles so that they can be carried with ease without a bag, this is one of the initiatives we have taken on the journey towards becoming more sustainable and to reduce waste.
I will pass on your feedback to our store teams to review and if there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
Halloween cake
Ordered their Halloween cake, the cake itself was delicious and looked fantastic. The website is a bit clunky when ordering for collection from the store but everything else including the staff at the store were brilliant.
2025年10月21日
I bought the mermaid cake for my…
I bought the mermaid cake for my granddaughters 5th birthday party it was lovely everybody said how nice it was !
2025年10月27日
I love cakes of Lola's as it is very…
I love cakes of Lola's as it is very tasty and very soft.
2025年10月18日
The Ordering and pick up was easy
Ordering and cake options were great. All instructions were accommodated and cake was tasty
2025年10月22日
Too sugary and sweet
Too sugary. I enjoy fair amount of sugar but the cake we got had way too much sugar and high level of sweetness.
Didn't enjoy..:(
2025年10月18日
Lola's - Lola's Bluewater からの回答
Hello
Thank you for taking the time to share your feedback.
I am very sorry that you have been disappointed with your order of the cookies and cream cake on this occasion.
This cake is prepared with buttercream icing which is the sweetest type of icing we offer and can be too sweet for some based on personal preference.
I can suggest our cakes prepared with cream cheese/mascarpone icing or ganache that are less sweet in taste due to the nature of these icings.
Your feedback will of course be logged and passed on to our teams for review.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
BEST
Very much enjoyed
Tastier than expected and would definitely try and get this Limited addition flavour again (cinnamon bun)
2025年10月18日
Very good customer service
Very good customer service.
Easy to order and collect.
The cake was fantastic!
2025年10月13日
Beautiful cake
Beautiful cake.
Ordering very easy. Confirmation immediately received. Message came through when cake was ready for collection. Collection was easy. Cake looked beautiful, but even better - it tasted delicious. We had the berry cake. Would highly recommend cake and Lola’s.
2025年9月28日
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