Picked up my birthday cake! Jade in the Bromley store is amazing! Always so friendly & helpful - offering exceptional customer service every time! We always go to Lola’s for the yummy delish cakes and... もっと見る
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Great service! The cake was delicious, moist, and everyone enjoyed it. I’d love to see Lola’s Cupcakes offer more occasion cakes, such as graduation cakes. This one did the job perfectly, although the... もっと見る
We ordered the chocolate heaven cake for my son’s bday. It was a fresh, good quality and delicious cake. Nicely done with our personalised message and safely packaged in this hot weather. We always en... もっと見る
Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... もっと見る
企業情報
Lola's - Lola's Bromley について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, 英国
- +44208 464 2732
4.7
優良
645件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great cake
Great cake!
Beautiful cake - easy collection and everyone commented how delicious tasting it was!
2025年4月27日
10/10 cake & services
I used to order my cakes at Lola’s Cake Bromley. Last order was Little Mermaid’s cake for my daughter’s birthday. We loved it! Order online was easy, collection was quick, prices are reasonable and the cake was absolutely amazing. I would like to have more theme’s cake options.
2025年5月3日
Delicious cake and great delivery
Had the mixed berry gluten free cake and it was delicious, never seen a birthday cake get eaten so quickly! Delivery was great too
2025年5月11日
Beautiful cake as always! Biscoff
Beautiful cake as always!! Have been ordering cakes from Lola’s for the past 6 years and have never been disappointed! Perfection every time and spoilt for choice too.
2025年5月1日
Amazing we loved it
2025年5月6日
Perfect perfect perfect
2025年4月28日
Son’s 18th Birthday.
Son’s 18th Birthday.
Ordered the gluten free and vegan chocolate fudge cake. Requested no raspberries. The cake was amazing! Just would not have known that it was gluten free or vegan! Thank you
2025年4月28日
I love it absolutely!!!!
2025年4月1日
The cake was delicious and loved the…
The cake was delicious and loved the subtle lemon flavour with the poppy seeds.
2025年3月28日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Birthday cake
I loved the whole aspect of the decoration but unfortunately it was very unpleasant to eat as it was so sweet it was so over powering. Everyone had the same reaction about the cake.
2025年3月23日
Lola's - Lola's Bromley からの回答
Hello Maria,
Thank you for taking the time to leave us your feedback.
I am sorry to hear that you found your cake to be too sweet.
I have reviewed your order details and I can see that you have ordered our sweet shop layer cake.
This cake is decorated with a buttercream icing which is our sweetest icing type and can sometimes be too sweet for some.
I would perhaps recommend one of our cakes with a cream cheese or mascarpone icing for future as these are not as sweet and may be more to your taste.
If you do wish to discuss this any further, please feel free to email us on hello@lolascupcakes.com
Best wishes,
Chloe
Amazing experience and I will buy cake…
Amazing experience and I will buy cake from u again
2025年3月24日
"The cake was delicious
"The cake was delicious, I give it 5 stars. However, I didn't appreciate having to pay an extra fee for pick-up. I don't understand why there's an additional charge when I didn't request home delivery. For the service, I rate it 2 stars."
2025年3月23日
It was a real delight to order a Red…
It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status.
The cake was delectable- all the guests loved it and most importantly, my dearest daughter whose birthday we were celebrating.
Thank you so very much!
2025年3月22日
Great delivery
Great delivery, timing was efficient ,cake arrived perfect and tasted absolutely lovely, cake was moist as it was and the frosting was not to sugary making it a perfect pairing to the cake.
Thank you xxx
2025年3月16日
The staff in the Bromley branch are…always helpful
The staff in the Bromley branch are always helpful. I ordered a selection of gluten free cupcakes for a birthday celebration and all the varieties were delicious. Placing the order and collecting was seamless.
2025年3月19日
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