Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... もっと見る
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It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status. The ca... もっと見る
Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.
Love Lola's cakes! They are absolutely delish! Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!
企業情報
Lola's - Lola's Bromley について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, 英国
- +44208 464 2732
4.7
優良
662件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Saved the Day!
We bought two cakes one from M&S and one from Lola. Thankfully we had the Lola cake because the M&S was tasteless and dry. The cake was nice tasting and the decorations was great. Will buy again!
2026年10月29日
Cup cakes were fresh and the order was…
Cup cakes were fresh and the order was on time. All good on the day 🙏🧁🧁🧁
2026年10月23日
It was my twins 18th birthday
It was my twins 18th birthday, they love the cake, the design is beautiful and it taste delicious. Their friends likes the cake too. Thank you for making my girls’s day.
2026年10月23日
Such nice cake and nice packaging
Such nice cake and nice packaging
Had the lotus biscoff cake
2026年10月10日
Lovely cake
Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.
2026年10月16日
Cakes were absolutely stunning
Cakes were absolutely stunning! My first time trying Lolas and definitely not the last! Love it!!!!
2026年10月14日
Cakes are always delicious
Good customer service cakes always freshly baked and delicious
2026年10月6日
Amazing cupcakes and service
I love those cupcakes and my kids too. They are a favourite for birthdays. Great customer service.
2026年10月2日
Lola’s cakes are amazing
Lola’s cakes are amazing, moist and full of yummy ganache, with lots of decoration on top, great service, would highly recommend.
2026年9月28日
The online service was easy to use
The online service was easy to use. Customer service was great.
2026年9月15日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I’m quite disappointed with my recent…
I’m quite disappointed with my recent experience with Lola’s Cake. I bought a cake for my son’s birthday, as I have done before, and I was expecting the same fresh and delicious quality that I normally receive.
Unfortunately, this time the cake did not taste fresh, which was especially disappointing because it was for my son’s birthday. I have always considered Lola’s Cake a reliable place for a special occasion, so I was surprised by the difference in quality this time.
I hope this was just an isolated experience, as I would like to continue buying from Lola’s in the future and enjoy the fresh quality I have come to expect.
2026年9月20日
Lola's - Lola's Bromley からの回答
Hello Alba,
Thank you for taking the time to leave your feedback about your recent order with us.
We are sorry to learn that you found the cake to not taste as fresh as previous occasions, this is certainly not a usual occurrence with our cakes or up to our standards.
We do recommend cakes to be kept refrigerated and kept at room temperature for 2-3 hours before serving as this can the texture of the sponge and overall tasting experience.
We would like to assure you that all of our products are made from scratch and handcrafted by our bakery team, who take great pride in using high-quality ingredients to create fresh cakes and cupcakes baked for the date of delivery.
We do apologise that this experience fell short of our usual standards and will be sure to log this directly with our bakery team to review further.
If you would like to discuss your feedback further with our team directly please do reach out to us at hello@lolascupcakes.com so we can assist you further with this.
Great service@bromley!
Love Lola's cakes! They are absolutely delish!
Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!
2026年9月12日
Beautiful cake and especially yummy
2026年9月5日
Ordered Victoria sponge cake
Ordered Victoria sponge cake. Came with fruits inside and on top. Actually quite a nice cake as it wasn't overly sweet, wasn't dry either. Definitely one of the better cakes from Lola.
2026年9月5日
As ever excellent tasting cake lovely…
As ever excellent tasting cake lovely and moist and tasty highly decorated.
2026年8月30日
Fantastic
I came across Lola’s online and I’m glad I did because it saved me last minute. I was going to bake my sons birthday cake and something came up so I didn’t have time to do it and Lola’s was the only one that had flexible dates that I could find online and that was perfect for me because that’s what I needed but I can honestly say for my first time experience with Lola’s am beyond impressed, this will not be my last purchase as for the cake it was beautifully shaped, beautifully baked the taste was balanced it just tasted delicious all I had to do was put my sons cake decorations on it. Everyone said it was delicious and looked great so thank you Lolas for your service.
2026年8月10日
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