I've been a loyal customer for years because Lola's cupcakes are always fresh, look perfect, are delicious and they have a large variety of flavours. I recently bought a variety box for a friend's bir... もっと見る
所在地
所在地を変更(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL London, GB
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レビュアーのコメントを見てみましょう
Beautiful cupcakes honestly the nicest I’ve ever had the cream cheese mascarpone frosting is to die for on the mixed berries and red velvet. And I just love Bob, Sarah Matt and Charlotte on your li... もっと見る
I had such a lovely experience at Lola’s Cupcakes in front of King’s Cross Underground station. It was my birthday and Valentine’s Day, and the station was incredibly busy, but the young man who ser... もっと見る
Last week I brought fruit cupcake and red velvet for my husband ,he said it was the most beautiful texture and the best cup cake he ever tasted ❤️. I will be definitely buying more!Lola cup... もっと見る
企業情報
Lola's - Lola's Kings X N について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL, London, 英国
- +44203 991 1272
4.8
優良
211件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delicious as usualp
2023年12月1日
What a fantastic experience all round
What a fantastic experience all round. The website was so easy to navigate and there was a real person available to chat and answer my questions. Ordering was easy and the confirmation email arrived immediately. We were travelling to London and didn't want to take a cake with us, so looked for a service where we could collect a personalised cake after dropping luggage at the hotel. Our daughter recommended Lola's after a great experience and we weren't disappointed. I received an email to say the cake was ready to collect. On collection, the lady at the Kings Cross outlet was so friendly and nice. The chocolate fudge cake itself was delicious; very moist and not too sweet. I would definitely recommend this company because everything was so smooth.
2023年12月4日
自発的なレビュー
Medium …
I got a medium size I thought it would be small but it was enough for everyone to eat! It was tasty and was very beautiful.
2023年11月26日
quick response
quick response
was able to pick up cakes earlier than time stated and very delicious vegan cupcakes
2023年11月24日
The service was quick and I was asked…
The service was quick and I was asked about allergies before being given my purchase. Cupcakes looked well presented and appealing to the eye.
2023年11月30日
The best red velvet cake I’ve had.
2023年11月24日
Brilliant experience and the cake was…
Brilliant experience and the cake was delicious (everyone wanted more!). So helpful to be able to collect at a variety of locations and opening times. thank you!
2023年10月30日
Great cakes!
Cakes looked and tasted great! Great communication which made our order/delivery run smoothly
2023年10月28日
Amazing vegan cake as usual!
2023年10月10日
Great service
Great service. Easy to order and pick up cakes. Good size and it was delicious and super fresh.
2023年10月9日
Amazing 😍 great service
Amazing 😍 great service, order first thing and collect in the evening
2023年8月4日
Ordered a cake and can I just say it…
Ordered a cake and can I just say it was out of this world!!
Thank you so much Chloe! You’re amazing and a huge credit to the team
2023年8月4日
自発的なレビュー
Best carrot cupcake EVER
I came to London and whilst at the station I bought a carrot cake cupcake which was absolutely delicious. I am gutted I cannot get any more up north. I have been on the website and I can’t them delivered to Leeds. Best carrot cake cupcake EVER
2023年7月22日
自発的なレビュー
Great taste and amazing value for money!!
I normally take cupcakes from Kingscross station from Lola's. This year I decided to order the cake as well for my twin daughters 9th Birthday! and it was super easy to order online and the collection point was in Hatfield which was close to me. The taste of the cake was amazing as expected and I think price was also very reasonable and competitive.
2023年7月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
it was the exact right size I want
it was the exact right size I want, the flavour was amazing and light
2023年5月8日
Lola's - Lola's Kings X N からの回答
Hi ayah,
This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.
Our average response time is 1 hour , so you should hear from us very soon.
Thank you for your patience.
Received an email to say the cake was…
Received an email to say the cake was delivered and ready to collect and when I arrived the cake hadn't been delivered. The cake was replaced with a different, more expensive one and I was given free cup cakes as an apology so it wasn't all bad in the end.
2023年5月1日
Lola's - Lola's Kings X N からの回答
Hello,
Thank you for taking the time to leave your review.
I am very sorry to hear that your cake sadly did not arrive as expected.
This does not sound up to our usual high standard at Lola's. I can see on our system that replacement cakes were arranged on the day of your collection.
If you would like to discuss this further with us, please do feel free to get in touch with us via email at hello@lolascupcakes.com
Best wishes,
Greta
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