We are a BIG fan of Lola cupcakes. They are very innovative and bold with their flavors and none of the flavors ever disappointed us. Thery are located very conviniently at underground stations for me... もっと見る
所在地
所在地を変更Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP London, GB
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Absolutely love the cupcakes! I buy frequently now, a mix of vegan and non vegan, for my family. All delicious! It’s difficult to choose! Any flavour is delicious! Very polite , pleasant and profe... もっと見る
Slow service and therefore missed my train. Cake not kept chilled which was not communicated and collection was later afternoon so the cake had been left all day. Decor was ok, slightly disappointing... もっと見る
企業が回答しました
The cake was absolutely delicious! I purchased a chocolate fudge cake from Lola’s cupcakes and all the guests at the party commented how tasty, moist and full of flavour it was. Thanks so much. W... もっと見る
企業情報
Lola's - Lola's LiverPool St について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP, London, 英国
- +44203 966 8927
4.5
優良
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always great cakes
Always great cakes, presented well and taste delicious.
Customer service were really helpful as I had to change my pick-up to a delivery.
2024年1月29日
great cake!
2024年2月10日
Caramel cake with a hint of Biscoff
I've have served the cake at Galentine's day party at my house and guests went for seconds! It was very filling and you cannot eat a lot but very delicious. Just enough frosting and cake, enough sugar and the biscoff crumbs added a crumbly/slight crunch to the cake. The caramel cake was not overpowering and the sponge cake flavour was very subtle and allowed for the frosting and biscoff to come out. It was also moist, not dry at all! I've also been able to keep it in the fridge for 3 days and kept the freshness from the first day. I would definitely recommend this cake.
2023年12月29日
The cake was delicious!
The cake was delicious! Ordered online for my daughter's baby shower which was very easy and picked up from Liverpool Street Station. Everything was effortless and the cake looked beautiful. Thank you!
2024年1月22日
My cake was everything I ordered
My cake was everything I ordered. Beautiful. Lovely presentation and gorgeous taste. Really impressed. Will use again.. picked up from Liverpool Street station in London and the young man who served us had a really good customer service skills.. smiley and friendly... all round fabulous service...Well done lolas cakes....x
2024年2月3日
自発的なレビュー
The sponge make with the chocolate is…
The sponge make with the chocolate is amazing and the decoration is so beautiful.
2024年1月21日
Looked amazing and tasty too
Bought a cake for my husband’s birthday. Ordered it online with a personalisation on the top. It was so delicious, looked amazing and easy to collect too. We got so many lovely comments from our guests. And it was pretty reasonable compared to other cake shops
2024年1月17日
They managed to spell out a difficult…
They managed to spell out a difficult message (in a foreign language) with accuracy!
2024年1月10日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Have been getting my daughters birthday…
Have been getting my daughters birthday cakes from Lola’s for 6 years, we picked the mermaid cake. The inside was a little dry and we served it on the day it was purchased.
2024年1月3日
Lola's - Lola's LiverPool St からの回答
Hello,
Thank you for taking time to share your opinion with us.
I am so sorry to hear your cake wasn't as moist as you expected.
We do recommend leaving your cake outside of the fridge for around 3 hours before eating as this allows the cake to soften up before eating it.
I will be in touch shortly to discuss this a little further with you.
Best wishes,
Marta
Delicious Red Velvet cake
Delicious Red Velvet cake - ready for collection on time. Staff at Liverpool St station very helpful
2023年12月6日
I was able to order with ease
I was able to order with ease, to collect on a day of my choosing, check out was easy and the cake didn’t cost an arm and a leg. I got a little message iced on the cake and it was beautifully done! Collection was easy and fuss free! I will be buying all my cakes from here in future! (Almost forgot to mention how fresh and tasty the cake was!!)
2023年11月28日
I went in to store to order my cake
I went in to store to order my cake. The process was quick and easy and the staff were very accommodating. I was really happy with the cake when I collected it. Thank you Lola's you never disappoint!
I am a regular customer and in my opinion Lola's do the best cakes, the cookies and cream is the best I have tasted.
2023年11月29日
AMAZING SERVICE
AMAZING SERVICE! Can go and pick up any time of the day and staff is very friendly and helpful. Cakes and cupcakes are really tasty and carefully made with patience. 100% Recommended! 10/10.
2023年11月11日
Really great customer service at…
Really great customer service at Liverpool Street station and a nice selection of cup cakes for the office! Thanks!
2023年11月22日
I received the 26 regular cupcakes at…
I received the 26 regular cupcakes at the time expected, it was well packed. I did not receive anything damaged, everything was on point! I should also highlight the softness of the cupcakes, amazing flavor, and balanced level of sugar. Loved it!
2023年11月4日
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