When I collected the cakes from Watford kiosk I was very disappointed as we had paid for cupcakes in the letter 4 for our twins 40th birthday they were all damaged . We phoned and told the company of... もっと見る
所在地
所在地を変更Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP London, GB
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Their cakes are simply the best you will ever eat. I love cake and eat plenty of it! But sadly been diagnosed with a Gluten intolerence recently. However, I still want cake! I made contact with Lola... もっと見る
Smooth pick-up from Liverpool Street retail cart. Cakes were delicious, I thought I'd over ordered for the team meeting but they all disappeared and people wanted more!
Slow service and therefore missed my train. Cake not kept chilled which was not communicated and collection was later afternoon so the cake had been left all day. Decor was ok, slightly disappointing... もっと見る
企業が回答しました
企業情報
Lola's - Lola's LiverPool St について
当該企業による記述
Lola's - Let's Celebrate !
当該企業による記述

- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.

連絡先
Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP, London, 英国
- +44203 966 8927
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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When I collected the cakes from Watford…
When I collected the cakes from Watford kiosk I was very disappointed as we had paid for cupcakes in the letter 4 for our twins 40th birthday they were all damaged .
We phoned and told the company of our disappointment and the lady was very apologetic and asked for a photo of the cakes .We then got a phone call back saying they would deliver another batch the next day What a great service we will definitely order from this company again Thank you xxx
Their cakes are simply the best you…
Their cakes are simply the best you will ever eat. I love cake and eat plenty of it! But sadly been diagnosed with a Gluten intolerence recently. However, I still want cake! I made contact with Lolas online and they suggested placing an order so that when I visited there would be Gluten Free options. Easy to order and collect. And even better, the cakes taste incredible!
Smooth pick-up from Liverpool Street…
Smooth pick-up from Liverpool Street retail cart. Cakes were delicious, I thought I'd over ordered for the team meeting but they all disappeared and people wanted more!
回答に AI 支援を利用する場合があります詳細を表示
Delicious each Time
Delicious each Time ! I’m completely crazy about the Lola’s especially the chocolate one … and I admit also the chocolaté Hazelnut 🤪🤪❤️
Great cakes.
Great cakes.
The ladies and men who serve are always very friendly. A taste of the red velvet and lemon cakes will make you keep going back for more. I always get a pack of 6 whenever I pass through London Bridge, Liverpool Street Station or Bromley. It is my personal treat to end the week.
Great customer service
Great customer service , wonderful product .
Website difficult to work , ordered on the phone very helpful kind and resourceful
I went to the London Liverpool Street…
I went to the London Liverpool Street Branch, very good selection of cupcakes in the evening and excellent customer service. Very convenient location.
Love Lola cupcakes
Love Lola cupcakes. Today I went to buy Black Forest cupcake and was disappointed to know that they have discontinued making them. They were my favs.
Absolutely love the cupcakes
Absolutely love the cupcakes!
I buy frequently now, a mix of vegan and non vegan, for my family. All delicious! It’s difficult to choose! Any flavour is delicious!
Very polite , pleasant and professional staff too. Great service!
Yum yum 😋 😍 love the lemon 🍋 cupcakes 🧁…
Yum yum 😋 😍 love the lemon 🍋 cupcakes 🧁 the cookies and cream cupcakes were very close second.
And added bonus the shop assistant was very helpful.
Lovely shops with friendly staff and…
Lovely shops with friendly staff and delicious cakes !
I had a very bad experience with Lola’s…
I had a very bad experience with Lola’s Cake. I had heard from my friend, who had registered before her birthday and bought a very large cake, that their cakes were good, so I registered as well. I even spent 5 pounds at the time of registration. But on my birthday, they told me that I couldn’t get anything because it hadn’t been a full month yet, even though I was just a week away. This was very disappointing. Even if it wasn’t a big cake, offering a small cake wouldn’t have been a difficult trick. They lost a customer, and I’m telling everyone about this very negative experience. I wouldn’t recommend Lola’s Cake to anyone because I don’t think anyone deserves to go through this.

Lola's - Lola's LiverPool St からの回答
Slightly disappointing this time around
Slow service and therefore missed my train. Cake not kept chilled which was not communicated and collection was later afternoon so the cake had been left all day. Decor was ok, slightly disappointing compared to previous cakes i've had. If the flowers were intended to be edible, they were not. Cake itself was nice, but decor underwhelmed by especially for the price point.

Lola's - Lola's LiverPool St からの回答
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