I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake... もっと見る
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Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... もっと見る
Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... もっと見る
The process of ordering online and collecting at Victoria was super straightforward, even at short notice. The fact that I could also include candles made things much simpler for me. The gluten and... もっと見る
企業情報
Lola's - Lola's Victoria について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, 英国
- +44207821 8080
4.6
優良
323件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfectly made
The cake was perfectly decorated for my gender reveal and it was tasty. I was pleasantly surprised with how well they wrote my Spanish message on the cake as well.
2025年7月21日
Delicious cheesecakes!
Order and collection went so smoothly.
The mix of mini cheesecakes was great, so tasty and delicious, all my guests loved it! Not my first time ordering from Lola's and I would recommend it to everyone!
2025年7月15日
Consistently baking delicious cakes…
Consistently baking delicious cakes that look great. I’ve never had a bad one. This time it was the Eton Mess cake for a special birthday and everyone loved it.
2025年6月22日
The ladies @ Victoria Lola cake shop…
The ladies @ Victoria Lola cake shop were very nice. They helped me to place the order online. They were very polite & helpful.
2025年6月20日
Amazing and delicious
Amazing and delicious! The two tier sweet treat cake was the hit of the party!!!
2025年6月8日
Delicious and Great Value!
Beautiful cake, all colleagues said it was one of the most delicious, light cakes they had tasted. We chose a large chocolate and raspberry cake. Worth the price, you would pay double at an independent!
2025年6月13日
Amazing unicorn cake
Amazing unicorn cake my daughter love it and it was so soft an delicious...
2025年5月11日
Delicious chocolate and raspberry cake
Staff was lovely, the cake was delicious and fresh.
2025年5月16日
Good
Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the cake. Overall 10/10 should do some rewards programme tho or discount I come here a lot.
2025年4月17日
Absolutely amazing customer service
Absolutely amazing customer service, and cake was yummy!
2025年4月13日
Easy to order, collect and GREAT cake!
Clear instructions for easy online ordering, convenient collection, and amazing quality cake!
2025年3月10日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I have been ordering my cakes from lola…
I have been ordering my cakes from lola for years and have always been happy with my purchase. My birthday was last week so I ordered my cake on 25th February to pick up on 1st March, It cost £75. I went on their website to order the identical cake for my partner and it says £80. Why has it gone up by £5 so quickly?.
2025年2月21日
Lola's - Lola's Victoria からの回答
Hello Jenny,
Thank you for taking the time to leave this review.
Sadly due to rising ingredients and production costs we have slightly increased our prices recently, this is to ensure we can continue to offer the best quality items and service.
I will pass your feedback onto our team.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
Vegan cake delicious like the other…
Vegan cake delicious like the other cakes I have bought so far
2025年3月2日
Old member
Was a member over a year and now with new website they have lost my account and when I went to get free birthday cake they denied request as they said I’m not a memeber even though I showed them proof.
Very disappointed and wasted a trip because of this.
P.S. yes I was a love club member but they cannot find my account.
2025年3月4日
自発的なレビュー
Lola's - Lola's Victoria からの回答
Hello,
Thank you for taking the time to leave us a review.
I am sorry about this, and understand your disappointment.
We have moved over to a new website, and if you log in there you will be sent a link to reactivate your account. Please note that an online account with the current website is not a Love Club membership. Love Club membership is available by joining in store or on the new website, www.lolas.co.uk
If you would like to discuss this please get in touch on hello@lolascupcakes.com where we would be happy to look into this further.
Kind regards,
Chrissy
Amazing cake!
The quality and taste of the cake is so good. Loved it so much and shared it with my friends and family, I love all their flavours especially the red velvet and caramel biscuits. Repeat customer always and try to get a cupcake or treat whenever I can, however I wish it was closer to me
2025年2月14日
my kids really enjoyed thank you so much
2025年1月29日
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