The London Brow Company レビュー 

The London Brow Company からの回答

2025年9月15日

Thank you so much for sharing this! 🥰 We’re so happy to hear you’ve added our lamination and hybrid brow products to your collection and that they’re working so well for you. Easy to use with great results is exactly what we love to hear – here’s to many more gorgeous brows ahead! 💛

Many Thanks
The LBC Team x

The London Brow Company からの回答

2025年9月9日 に更新

Hi Salwa,

We’re sorry to read your review. When you first contacted us in May, we offered a full refund once the product was returned so we could investigate. The kit was not returned and later confirmed as being used since contacting us about your complaint (the kit had three treatment packs). This meant we were unable to carry out the necessary checks.

As the unused products and accessories were declined for return by you and used instead, we were unable to assist further in this case.

Our products are safely used by thousands of salons and customers worldwide, and no formulation issues have been identified. We always aim to resolve concerns fairly and remain committed to customer safety and support.

Warm regards,
The LBC Team x

The London Brow Company からの回答

2025年8月20日

Thank you so much, Sarah! 🌟 We're delighted to hear our admin team could put things right quickly and put your mind at ease. It’s lovely to know the follow-up gave you that extra reassurance too. We’ll be sure to share your kind words with the team – they’ll be thrilled! 💛

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年5月21日

Hi Uyen,

Thank you so much for your lovely review! We’re so happy to hear you’re loving your brow tinting kit, and it’s amazing to know your esthetician techs are enjoying the Hybrid Dye collection too. Your kind words about the quality and service truly mean the world to us 💛

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年5月14日

Hi Alex,

Thank you so much for your lovely review! We’re so pleased to hear you found the home lamination kit easy to use and that the instructions were clear and helpful — that’s exactly what we aim for. It’s great to know you felt confident using the kit and enjoyed the experience 💛

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年5月14日

Hi there,

Thank you so much for your kind words — we’re thrilled to hear you’re loving the products! 💛

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年5月2日

Hi Nadia,

Thank you so much for your kind words! We’re so happy to hear you’ve had a great experience and that you’re loving our expertly designed products — that absolutely makes our day 💛

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年4月24日

Hi Yisel,

Thank you so much for your lovely review! We're so pleased to hear you're loving our brow lamination products and that Leigh’s courses have been such a great fit for you. It means a lot to know you found them easy to follow and incredibly thorough — that’s exactly what we strive for. We really appreciate you taking the time to share your kind words. 💛

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年4月23日

Hi Anna,

Thanks for the lovely review! We’re really glad to hear you’re loving the mini wax pot – it’s such a handy little kit. It’s also great to know you’re enjoying the scent of the products too. We really appreciate your support and hope you continue to love working with everything!

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年4月23日

Hi Charley,

Thanks so much for taking the time to leave this lovely review. We're really pleased to hear the tinting range is giving you such great results – it's brilliant to know it's become your go-to. We hope you enjoy working with the lamination range just as much when you try it next. Thanks again for your support and for choosing The London Brow Company!

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年4月23日 に更新

Hi Roxanne,

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you’re beyond happy with the results you’ve been achieving using The London Brow Company. Knowing that your brow laminations are lasting a full six weeks and delivering consistent, beautiful results is exactly what we strive for.

We truly appreciate your recommendation and your kind words about our customer service – we’re always here to support you! Thank you for being a valued part of The London Brow Company community. 💛

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年3月27日

Hi there,

Thank you for your kind words! We're thrilled to hear you're loving the product and seeing great results. If there's ever anything we can do to enhance your experience, feel free to reach out. We appreciate your support!

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年3月24日

Hi Andrea,

Thank you for your wonderful review! We're delighted to hear that your order arrived quickly and that you're loving the mini wax heater and accessories. It’s great to know the quality meets your expectations.

We truly appreciate your support and look forward to being part of your brow journey again!

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年3月24日

Hi Tera,

Thank you for your lovely review! We’re so pleased to hear you’re enjoying our products.

We truly appreciate your support and look forward to your next order!

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年3月24日

Hi Hayley,

Wow – thank you for your amazing review! We’re thrilled to hear how much you love our products and that you’re impressed with the quality, pricing, and speedy delivery. It’s wonderful to know that our packaging and service have made such a positive impression.

We truly appreciate your recommendation and can’t wait to be part of your brow journey again soon!

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年3月24日

Hi Serena,

Thank you for your lovely review! We're so happy to hear that you find our products excellent and easy to use at home. Creating high-quality products that are simple and effective is exactly what we strive for!

We truly appreciate your support and look forward to being part of your brow journey.

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年3月6日

Hi Sophie,

Thank you for your amazing review! It means so much to hear that you love what we do and trust us to deliver professional products with outstanding results for your clients. That’s exactly what we aim for!

We truly appreciate your support and look forward to being part of your brow journey.

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年3月5日

Hi there,

Thank you for your amazing review! We’re so happy to hear you love our company and products. Knowing you think they’re the best for lashes and brows truly means the world to us!

We appreciate your support and look forward to sending you more first-class products soon.

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年3月5日

Hi Kayleigh,

Thank you for your fantastic review! We’re so pleased to hear you’re loving our tints and getting amazing results. It’s wonderful to know they’ve become your go-to choice!

We love bringing high-quality products to professionals like you.

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年2月12日

Hi Claire,

Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying your Brow Lamination, Tinting, and Waxing course with us. It’s fantastic to know that the course content, format, and kit have met your expectations and that you feel well-prepared for your case studies.

We love hearing about your progress and are so pleased our products are helping you build confidence in your skills. Keep up the great work, and if you ever need any support, we’re always here to help!

Many thanks,
The LBC Team x