London Caviar Company レビュヌ 

204
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Very good idea to offer three 30 gramme different types for comparison. Royal Imperial came last in our tasting, though good, with Oscietra and Baerli equally best and excellent. You really owe m... もっず芋る

5぀星のうち5の評䟡

Caviar was delicious. The company contacted me by phone about potential delivery delays outwith their control due to the Christmas post and we discussed options. Very impressed by this level of cust... もっず芋る

5぀星のうち5の評䟡

Just received some Baerii cavier (4th May 2023) Best before date was 3rd of April 2023. Discuss! Further to my original review, Thomas, the owner rang me to explain how they only ship direct to... もっず芋る

䌁業が回答したした

䌁業情報

  1. 食品提䟛業者

圓該䌁業による蚘述

Welcome to London Caviar, an avant-garde enterprise founded in 2021 by three passionate connoisseurs with a vision to transform the traditionally exclusive and costly world of caviar. Our mission is to make the luxury of sustainable caviar, including Beluga, Oscietra, and Baerii, accessible to everyone. We are committed to providing premium quality while protecting the environment through sustainable sourcing practices.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

204件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(204)

過去12か月のレビュヌ数: 26ä»¶

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5぀星のうち5の評䟡

triple sample offer

Very good idea to offer three 30 gramme different types for comparison. Royal Imperial came last in our tasting, though good, with Oscietra and Baerli equally best and excellent.

You really owe me £10 as your website refused to allow me to get this offered discount by typing in 'I love you'

I paid full amount to meet an occasion deadline.

2023幎2月12日
5぀星のうち2の評䟡

Disappointing & not valued

I ordered caviar before christmas, with no problem. I then ordered again between Christmas and new year 3 pots of caviar and a mother of pearl spoon. When it arrived the spoon wasn’t there. I messaged Thomas twice, and he apologised said he would send it that day in the post and that my original email had gone into spam. I was happy with that and thanked him. I even went on to order again more caviar.
I waited and nothing, so I emailed to say it hadn’t arrived and included the email with his promise to send in. No response. So I emailed again, and again with no response to any of my emails. I emailed a final time to say how unhappy I was and that I was obviously not going to be sent the spoon so I wanted a refund. I then received a refund, with no email or correspondence.
I know a £5 spoon isn’t the end of the world however I ordered 3 times and spent what I consider to be a substantial amount of money in the £££, I am disappointed that I was ignored and obviously not valued. Won’t be returning.

And no I never received the spoon. I have however received a refund though

2023幎1月7日
自発的なレビュヌ
London Caviar Company ロゎ

London Caviar Company からの回答

Thank you for your review.
We are very sorry to hear of your less than ideal experience. As a stratup we are always learning and trying to improve our processes, we will take on your feedback and hope that you will give us another chance in the future.
I understand that you should now have the spoons and a refund, once again many apologies for the inconvenience.

5぀星のうち5の評䟡

Fantastic company

Fantastic company! I have ordered multiple times are their caviar is of premium quality! If there have been any problems they have resolved promptly. Very happy customer!

2022幎12月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Great caviar

Great caviar. In fairness, it was the same quality as we bought from our previous supplier but at a better price, so what’s not to love?

2022幎12月14日
自発的なレビュヌ

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